Customer care and warrant, Bright Dot Defects

8. Customer care and warranty

8.Customer care and warrant

8.1Philips’ Flat Panel Monitors Pixel Defect Policy

Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty.This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations

of pixel defects that are more noticeable than others.This policy is valid worldwide.

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Pixels and Sub pixels

A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image. When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single

black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.

Types of Pixel Defects

Pixel and sub pixel defects appear on the screen in different ways.There are two categories of pixel defects and several types of sub pixel defects within each category.

Bright Dot Defects

Bright dot defects appear as pixels or sub pixels that are always lit or 'on'.That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern.There are the types of bright dot defects.

One lit red, green or blue sub pixel.

Two adjacent lit sub pixels:

-Red + Blue = Purple

-Red + Green = Yellow

-Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel).

271S4LPYEB specifications

The Philips 271S4LPYEB is an impressive display that brings together a range of advanced features and technologies, catering to professionals, gamers, and casual users alike. This 27-inch monitor stands out with its Full HD resolution of 1920 x 1080 pixels, providing sharp and vibrant images with a pixel density that ensures clarity whether for work or entertainment.

One of its most notable characteristics is the use of an IPS panel. This technology enhances color accuracy and offers wide viewing angles of up to 178 degrees, allowing multiple viewers to gather around without losing image quality. The display supports 16.7 million colors, which ensures that graphics and visuals look stunningly lifelike, making it an excellent choice for graphic designers, photographers, and video editors who require the finest details in their work.

The Philips 271S4LPYEB also boasts a refresh rate of 60Hz, which is adequate for most productivity tasks. However, this monitor is particularly optimized for comfortable viewing during long working hours as it features Philips’ Flicker-Free technology that reduces eye strain by minimizing flicker levels. Additionally, it includes LowBlue mode, which decreases blue light emissions, further promoting eye comfort during extended use.

Another standout aspect is its PowerSensor technology, which utilizes a built-in infrared sensor to detect when the user is away from the screen. The monitor automatically reduces brightness to save energy, making it not just user-friendly but also environmentally conscious.

Connectivity is well catered to with multiple input options, including HDMI, DisplayPort, and VGA, enabling the user to connect various devices without hassle. The integrated speakers deliver decent audio, which is particularly useful for multimedia use without needing external speakers.

Overall, the Philips 271S4LPYEB combines style, practicality, and advanced technology into a single sleek package. With its professional-grade color performance, eye-care features, and versatile connectivity, it meets the demands of both professional and leisure users, making it a preferred choice for a wide audience. Its modern design and practicality will easily enhance any workspace or home setup.