Customer care and warranty | Philips 248C3L specification

7. Customer care and warranty

7 Customer care and warranty

7.1Philips' Flat Panel Monitors Pixel Defect Policy

Philips strives to deliver the highest quality products.We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty.This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others.This policy is valid worldwide.

Pixels and Sub pixels

A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image.When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.

Types of Pixel Defects

Pixel and sub pixel defects appear on the screen in different ways.There are two categories of pixel defects and several types of sub pixel defects within each category.

Bright Dot Defects

Bright dot defects appear as pixels or sub pixels that are always lit or 'on'.That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern.There are the types of bright dot defects:

One lit red, green or blue sub pixel

Two adjacent lit sub pixels:

-Red + Blue = Purple

-Red + Green = Yellow

-Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel)

248C3L specifications

The Philips 248C3L is a 24-inch monitor that is crafted for both productivity and entertainment, making it an ideal choice for a variety of users, including professionals, gamers, and casual users. With its robust features, advanced technology, and sleek design, the 248C3L has garnered attention in the monitor market.

One of the standout features of the Philips 248C3L is its Full HD resolution of 1920 x 1080 pixels. This level of clarity ensures that images and text are sharp and vibrant, making it perfect for tasks that demand attention to detail, such as graphic design and video editing. The monitor utilizes an IPS panel, which offers superior color accuracy and wider viewing angles compared to standard VA or TN panels. This means that colors remain consistent and true to life, even when viewed from off-angles, providing an enhanced experience for collaborative work or sharing content with others.

Another key characteristic of the Philips 248C3L is its ergonomic design. The monitor supports height adjustment, tilt, and swivel functions, allowing users to customize the viewing experience according to their comfort preferences. This is particularly useful for long working hours, as it helps in reducing neck and eye strain. The bezel is also narrow, providing a more immersive viewing area and making it a suitable option for a multi-monitor setup.

The Philips 248C3L features advanced technologies, including Adaptive Sync, which eliminates screen tearing and stuttering, ensuring smoother gameplay for gamers. Coupled with a quick response time, this monitor is well-suited for fast-paced gaming scenarios where reacting quickly can make a significant difference.

In terms of connectivity, the monitor is equipped with multiple input options, including HDMI and DisplayPort, allowing users to connect various devices seamlessly. Additionally, the integrated speakers provide convenience for users who may not want to invest in external audio solutions.

Furthermore, the Philips 248C3L is designed with energy efficiency in mind, featuring Eco-friendly modes that help reduce power consumption while still maintaining excellent performance. This focus on sustainability is appealing to environmentally conscious consumers.

Overall, the Philips 248C3L stands out as a versatile monitor that combines high-quality visuals, ergonomic features, and advanced technologies suitable for a range of applications. Its combination of style and function makes it a valuable addition to any workspace or entertainment setup.