Philips 246V5 Customer care and warrant, Philips’ Flat Panel Monitors Pixel Defect Policy

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7. Customer care and warranty

7.Customer care and warrant

7.1Philips’ Flat Panel Monitors Pixel Defect Policy

Philips strives to deliver the highest quality products.We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty.This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations

of pixel defects that are more noticeable than others.This policy is valid worldwide.

Pixels and Sub pixels

A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image.When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel.When all are dark, the three colored sub pixels together appear as a single

black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.

Types of Pixel Defects

Pixel and sub pixel defects appear on the screen in different ways.There are two categories of pixel defects and several types of sub pixel defects within each category.

Bright Dot Defects

Bright dot defects appear as pixels or sub pixels that are always lit or 'on'.That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern.There are the types of bright dot defects.

One lit red, green or blue sub pixel.

Two adjacent lit sub pixels:

-Red + Blue = Purple

-Red + Green = Yellow

-Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel).

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Contents Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance OperationNotational Descriptions Waste Electrical and Electronic Equipment Disposal of product and packing materialWeee Setting up the monitor InstallationInstall base stand Place the monitor face down on soft Package contents246V5LHAB Operating the monitor OFFModel 246V5LAB Model 246V5LHABOSD Menu Main menu Sub menuRemove the Base Stand Remove Base Stand and BasePress the release button to detach the base column SmartContrast Image OptimizationPhilips SmartControl Lite Start with Standard pane Adjust menu Color menu Image Optimization Image Optimization Exit Close SmartControl Lite Task Tray Menu Disabled Technical Specifications TFT-LCDLED YESMtbf Rohs YESResolution & Preset Modes Freq kHz Resolution Freq HzPower Management Definition Power Management246V5LHAB Regulatory Information Design for RecyclingErgonomic, User-centered design TCO Certified Document for Displays versionEpeat Federal Communications Commission FCC Notice U.S. Only Commission Federale de la Communication FCC DeclarationRegulatory Infomation Varoitus VarningAchtung Beim Aufstellen China RoHS EU Energy LabelCustomer care and warrant Philips’ Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsBlack Dot Defects Proximity of Pixel DefectsTotal bright dot defects of all types Dark subpixelCountry Customer Care & WarrantyConsumer care number Price Fujitsu IBACPS Contact Information for Apmea region AL Shahd Computer L.L.CTroubleshooting Common ProblemsImage appears blurred, indistinct or too dark General FAQsImage appears distorted.Text is fuzzy or blurred Q7 How should I clean the LCD surface? Q10 Are Philips LCD monitors Plug-and- Play?Period of time after the power has been switched off Koninklijke Philips Electronics N.V. All rights reserved

246V5 specifications

The Philips 246V5 is a versatile monitor designed to cater to both professional and personal requirements, offering impressive features that enhance the user experience. With a sleek design and a 24-inch display, this monitor is particularly well-suited for everyday tasks, gaming, and multimedia consumption.

One of the standout features of the Philips 246V5 is its Full HD resolution, with 1920 x 1080 pixels. This provides sharp and detailed images, making it ideal for graphic design, video editing, and viewing high-definition content. The monitor employs an advanced LED-backlit technology that ensures vibrant colors and good contrast levels. The wide viewing angles allow users to enjoy consistent picture quality even when viewed from the sides, making it suitable for group presentations or family movie nights.

The Philips 246V5 includes several features that focus on user comfort and eye protection. It is equipped with Flicker-Free technology that reduces eye strain during long hours of usage. Additionally, the LowBlue mode helps to minimize blue light exposure, which is known to cause eye fatigue. This combination of technologies makes it an excellent choice for professionals who spend extended periods in front of a screen.

Another notable characteristic of the monitor is its design. The Philips 246V5 features a modern, slim bezel that gives it a sophisticated look, making it an attractive addition to any workspace or home environment. The adjustable stand allows users to tilt the monitor to their preferred angle, enhancing ergonomic comfort.

Connectivity options are another strong point of the Philips 246V5. The monitor includes multiple ports, such as HDMI and VGA, enabling compatibility with various devices, including computers, gaming consoles, and laptops. This flexibility makes it a practical choice for both work and play.

In conclusion, the Philips 246V5 is a reliable monitor that offers excellent performance, comfort, and style. Its Full HD resolution, user-friendly features, and versatile connectivity options make it suitable for a wide range of applications, whether for professional use or casual entertainment. With its combination of aesthetics and functionality, the Philips 246V5 stands out as a noteworthy option in the competitive monitor market.