Philips 2.21E+04 user manual Run Windows Update and updated monitor and/or video driver

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7.2 SmartControl Lite FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Lite becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Lite can work. Otherwise, you will

need to remove and re-install SmartControl Lite to ensure proper driver is installed.

Q2. The SmartControl Lite functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be re-installed.

•Changed video graphic adapter to another one

•Updated video driver

•Activities on OS, such as service pack or patch

•Run Windows Update and updated monitor and/or video driver

•Windows was booted with the monitor power off or disconnected.

To find out, please right click My

Computer and click on Properties-

>Hardware-> Device Manager. If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl Lite and re-install it.

Q3. After installing SmartControl Lite, when clicking on SmartControl Lite tab, nothing shows up after a while or a failure message shows, what happened?

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Lite. If your graphic adaptor is one

of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site.

Install the driver. Remove SmartControl Lite, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check if an updated SmartControl Lite driver is available.

Q4. When I click on Product Information, only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Lite and

re-install it once more.

Q5. I forgot my PIN for Theft Deterrence Function. How can I do?

Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor.

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Contents 221E2 221EL2 Table of Contents Temperature 0-40C 32-95F Humidity 20-80% RH Safety precautions and maintenanceOperation Notational Descriptions Information Center in each country WeeeInstallation 221E2/221EL2 Package contents Setting up the monitorMain menu Sub menu Resolution notificationMonitor performance Tilt Smartimage Lite What is it?Loose the screw form the base Why do I need it? Remove the base Real time.Whether youre working with textWith the button at the front bezel of your monitor Why do I need it? Philips SmartControl Lite First launch -Wizard First time after installationStart with Standard pane Adjust menu Color menu Color Menu allow you to adjust RGB Page Page Page Task Tray Menu Disabled Task Tray Menu EnabledExit Close SmartControl Lite Pixels and Sub pixels Philips Flat Panel Monitors Pixel Defect PolicyTypes of Pixel Defects Model TFT-LCD LCD panel typeYES Power 221E2 On mode 24W typical Energy Consumption Rohs YES Epeat MtbfAutomatic power saving feature Power Management Definition Automatic PowerSavingEN550241998+A12001+A22003 Lead-free ProductEpeat Electronic Product Supported by US EPAReorient or relocate the receiving antenna Federal Communications Commission FCC Notice U.S. OnlyTV technician for help Page Achtung Beim Aufstellen VaroitusChina RoHS Pacific Eastern EuropeLatin America North AmericaWhat is excluded? Page Just a click away Just a phone call away Dear CustomerCzech Republic Estonia Fujitsu Services OUBelarus BulgariaSlovakia Romania TurkeySerbia & Montenegro UkraineCompany Name PT. Gadingsari elektronika Prima South Africa AfricaPage Where can I GET More INFORMATION? WHO is COVERED? What is COVERED?What is EXCLUDED? Your warranty does not coverTo GET Warranty Service in Canada Your International Guarantee Dear Customer Screen says TroubleshootingAudio problem Run Windows Update and updated monitor and/or video driver 1920 x 1080 pixels Color TemperatureThe six settings Q7 How should I clean the LCD surface?
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