Philips 180P2B user manual Troubleshooting

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Troubleshooting

Troubleshooting

Safety and TroubleshootingFAQsCommon ProblemsImaging ProblemsRegulatory InformationOther Related Information

This page presents problems that can be corrected by the user. If the problem still exists after these possible solutions, contact your nearest Philips dealer.

Common Problems

Having this problem?

No Picture (Power LED not lit)

No Picture

(Power LED is amber or yellow)

Screen says

Screen says

AUTO button not working properly

Imaging Problems

Display position is incorrect

Image vibrates on the screen Vertical flicker appears

Check these items

Make sure the Power cable is plugged to the wall and the back of the monitor.

First, power button in front of the monitor should be in the OFF position, then press it to ON position again.

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

The Energy Saving feature may be activated

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set Up Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

Make sure the vertical sync of input signal is within the range of 56 ~ 75 Hz.

Change the refresh rate to 56~75Hz within 10 minutes.

Re-power on monitor to start over again if you failed to change the refresh rate within 10 minutes.

The Auto Function is designed for use on standard Macintosh or IBM-compatible PC running Microsoft properly Windows.

It may not work properly if using nonstandard PCs or video card.

Push the Auto button.

Adjust the image position using the Horizontal Position &/or Vertical Position in OSD Main Controls.

Check that the signal cable is properly connected to the graphics board or PC.

Push the Auto button.

Eliminate the vertical bars using the Clock Adjustment of VIDEO NOISE in OSD Main Controls.

Horizontal flicker appears

Push the Auto button.

Eliminate the horizontal bars using the Phase Adjustment of VIDEO NOISE in OSD Main Controls.

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Contents File///D/K1/english/180p2b/index.htm 3/26/2003 105810 AM Safety and Troubleshooting Information Safety precautions and maintenanceInstallation Locations About This Manual About This GuideNotational Descriptions Return to TOP Product Features Technical SpecificationsProduct Information Resolution & Preset Modes VideoAutomatic Power Saving Vesa Mode Video Sync Power Used LED colorPhysical Specifications Pin AssignmentNoPin. Assignment Product Views Physical FunctionSwivel Installing your LCD Monitor Front View Product DescriptionRear View Optimizing Performance On-Screen Display Description of the On Screen DisplayOSD Tree Page Digital signal input Page Customer Care & Warranty North America Canada USAColor temperature GlossaryEnergy Star Computers Programme Device Vertical refresh rate Installing Your LCD monitor driver Download and PrintPrinting instructions Installing FPadjust Program To install FPadjust ProgramFAQs Frequently Asked Questions General FAQsFAQs Frequently Asked Questions Screen Adjustments Compatibility with other Peripherals LCD Panel Technology FAQs Frequently Asked Questions Ergonomics, Ecology, and Safety Standards Return to TOP Troubleshooting Screen is too bright or too dark Regulatory Information TCO95/99 InformationWhat does labelling involve? Environmental Requirements Flame retardantsTCO03 Information Option, only available for TCO03 versionRecycling Information for Customers Mailjob.chiu@philips.comCE Declaration of Conformity Energy Star DeclarationFederal Communications Commission FCC Notice U.S. Only Commission Federale de la Communication FCC DeclarationEN 55022 Compliance Czech Republic Only Vcci Notice Japan OnlyClass B ITE MIC Notice South Korea OnlyClass B Device Polish Center for Testing and Certification Notice North Europe Nordic Countries InformationPlacering/Ventilation Paikka/IlmankiertoPlassering/Ventilasjon Bsmi Notice Taiwan OnlyErgonomie Hinweis nur Deutschland End-of-Life DisposalInformation for UK only How to connect a plug Lead not simply over the three wires Other Related Information Information for Users in the U. SInformation for Users outside the U.S Philips Pixel Defect Policy Philips Flat Panel Monitors Pixel Defect PolicyPixels and Subpixels Types of Pixel DefectsProximity of Pixel Defects Pixel Defect TolerancesBlack DOT Acceptable Level Defects Total bright or Black dot defects Or fewer All types Connecting to Your PC Accessory PackConnecting to Your PC Page Return to TOP Remove and Re-install the Base ConditionRemove the Base Re-install the Base Unscrew the four screws of the baseReturn to TOP Getting Started Getting StartedFor Windows XP Return to TOP Accessories optional Accessories optionalUSB Hub Multimedia Base VG3P31Take off the cover Slide into USB tray on rear side of base Protective CoverProtect the LCD screen of your Philips LCD monitor Accessories optional Multimedia Base Accessories optional Accessories optional Return to TOP Your International Philips F1rst Choice Warranty Thank you for purchasing this Philips monitorYour International Guarantee Limited Warranty Computer Monitor WHO is COVERED? What is COVERED?Before Requesting Service Philips Customer Care Center, P. O. Box 2976, Longview, TX F1rst Choice Contact Information Consumer Information Centers Eastern EuropeArgentina Canada Fax 21-656 NEW ZealandPhone 91-20-712 2048 ext Fax 91-20-712 Hong KongDomestic toll free 1-800-10-PHILIPS or 1-800-10-744 KoreaAfrica Dubai