Philips 180B2P user manual Troubleshooting

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Troubleshooting

Troubleshooting

Safety and TroubleshootingFAQsCommon ProblemsImaging ProblemsRegulatory InformationOther Related Information

This page presents problems that can be corrected by the user. If the problem still exists after these possible solutions, contact your nearest Philips dealer.

Common Problems

Having this problem?

No Picture (Power LED not lit)

No Picture

(Power LED is amber or yellow)

Screen says

Screen says

AUTO button not working properly

Imaging Problems

Display position is incorrect

Image vibrates on the screen Vertical flicker appears

Check these items

Make sure the Power cable is plugged to the wall and the back of the monitor.

First, power button in front of the monitor should be in the OFF position, then press it to ON position again.

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

The Energy Saving feature may be activated

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set Up Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

Make sure the vertical sync of input signal is within the range of 56 ~ 75 Hz.

Change the refresh rate to 56~75Hz within 10 minutes.

Re-power on monitor to start over again if you failed to change the refresh rate within 10 minutes.

The Auto Function is designed for use on standard Macintosh or IBM-compatible PC running Microsoft properly Windows.

It may not work properly if using nonstandard PCs or video card.

Push the Auto button.

Adjust the image position using the Horizontal Position &/or Vertical Position in OSD Main Controls.

Check that the signal cable is properly connected to the graphics board or PC.

Push the Auto button.

Eliminate the vertical bars using the Clock Adjustment of VIDEO NOISE in OSD Main Controls.

Horizontal flicker appears

Push the Auto button.

Eliminate the horizontal bars using the Phase Adjustment of VIDEO NOISE in OSD Main Controls.

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Contents File///D/Grace/K1/english/180b2p/index.htm 6/2/2002 52206 PM Safety and Troubleshooting Information Safety precautions and maintenanceInstallation Locations Notational Descriptions About This ManualAbout This Guide Return to TOP Product Information Product FeaturesTechnical Specifications Resolution & Preset Modes VideoAutomatic Power Saving User definable modesPhysical Specifications Pin AssignmentProduct Views Physical FunctionTilt Swivel Portrait display Rotate the monitor body 90 degrees counter clockwise Installing your LCD Monitor Front View Product DescriptionRear View Optimizing Performance OSD Tree On-Screen DisplayDescription of the On Screen Display Page Return to TOP Customer Care & Warranty North America Canada USAColor temperature GlossaryEnergy Star Computers Programme Device Vertical refresh rate FAQs Frequently Asked Questions General FAQsFAQs Frequently Asked Questions Screen Adjustments Compatibility with other Peripherals LCD Panel Technology FAQs Frequently Asked Questions Ergonomics, Ecology, and Safety Standards Return to TOP Troubleshooting Screen is too bright or too dark Regulatory Information Environmental Requirements Philips 180B2P Commission Federale de la Communication FCC Declaration Vcci Notice Japan Only Varning Varoitus Earthed Return to TOP Information for Users outside the U.S Other Related InformationInformation for Users in the U. S Philips Pixel Defect Policy Philips Flat Panel Monitors Pixel Defect PolicyProximity of Pixel Defects Black DOT Return to TOP Connecting to Your PC Accessory PackConnecting to Your PC Page Return to TOP Remove the Base Remove and Re-install the BaseCondition Re-install the Base Return to TOP Getting Started Getting StartedFor Windows XP Return to TOP Accessories optional Accessories optionalUSB Hub Multimedia Base VG3P31Protective Cover Protect the LCD screen of your Philips LCD monitorAccessories optional Multimedia Base Accessories optional Accessories optional Return to TOP Your International Philips F1rst Choice Warranty Thank you for purchasing this Philips monitorYour International Guarantee Limited Warranty Computer Monitor WHO is COVERED? What is COVERED?Before Requesting Service Philips Customer Care Center, P. O. Box 2976, Longview, TX F1rst Choice Contact Information 877 835Consumer Information Centers Eastern EuropeBrasil Canada Asia Pune Korea Africa Egypt Installing Your LCD monitor driver Download and PrintInstalling FPadjust Program Printing instructionsRead the FPReadme02.txt file before installing