Philips 190b5 user manual Troubleshooting, Common Problems

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Troubleshooting

• Safety and

Troubleshooting

• FAQs

Common

Problems

Troubleshooting

This page deals with problems that can be corrected by the user. If the problem still persists after you have tried these solutions, contact your nearest Philips dealer.

Imaging

Problems

• Regulatory

Information

• Other Related

Information

Common Problems

Having this problem?

No Picture (Power LED not lit)

No Picture

(Power LED is amber or yellow)

Screen says

Screen says

Check these items

Make sure the power cord is plugged into the power outlet and into the back of the monitor.

First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

The Energy Saving feature may be activated

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

Make sure the vertical sync of input signal is within the range of 56 ~ 75 Hz.

Change the refresh rate to 56~75Hz within 10 minutes.

Re-power on monitor to start over again if you failed to change the refresh rate within 10 minutes.

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Contents Philips LCD Monitor Electronic User’s Manual Installation Locations Safety precautions and maintenanceReturn to TOP Notational Descriptions About This GuideReturn to TOP Technical Specifications Product FeaturesScanning SRGB Resolution & Preset ModesFreq kHz Resolution Freq Hz Automatic Power SavingPin Assignment Physical SpecificationsPin Assignment Physical Function Product ViewsSwivel Height adjustment Front View Product Description Installing Your LCD MonitorOptimizing Performance Rear ViewMore about FPsetup04.exe OSD Tree Description of the On Screen DisplayDigital signal input Return to TOP Customer Care & Warranty Glossary Energy Star Computers Program USB or Universal Serial Bus Device Vertical refresh rate Download and Print Printing instructions Return to TOP General FAQs FAQs Frequently Asked QuestionsFAQs Frequently Asked Questions Screen Adjustments Compatibility with other Peripherals LCD Panel Technology FAQs Frequently Asked Questions What is the CE mark? Ergonomics, Ecology and Safety StandardsReturn to TOP Common Problems TroubleshootingImaging Problems Return to TOP TCO 99 Information Regulatory InformationFlame retardants Environmental RequirementsLead TCO03 InformationEcology Recycling Information for CustomersEnergy Star Declaration CE Declaration of ConformityFederal Communications Commission FCC Notice U.S. Only PhilipsEN 55022 Compliance Czech Republic Only Commission Federale de la Communication FCC DeclarationMIC Notice South Korea Only Vcci Notice Japan OnlyPolish Center for Testing and Certification Notice Bsmi Notice Taiwan Only North Europe Nordic Countries InformationEnd-of-Life Disposal Ergonomie Hinweis nur DeutschlandInformation for UK only Earthed Return to TOP Information for Users outside the U.S Information for Users in the U. SIntroduction SmartManage Features and BenefitsPhilips SmartControl Click Philips SmartControl tab SmartManage SmartManage Return to TOP Philips Flat Panel Monitors Pixel Defect Policy Philips Pixel Defect PolicyProximity of Pixel Defects Total DOT Defects Connecting to Your PC Accessory PackCable Management Return to TOP Unfold and Fold the Base Unfold the Base BaseRemove the Base Condition Return to TOP For Windows Me For WindowsFor Windows XP Dialog box Your Philips F1rst Choice Warranty Just a click away Just a phone call away Page Your Guarantee in Central and Eastern Europe Just a click away Just a phone call away Your International Guarantee Page Your Philips F1rst Choice Warranty Before Requesting Service To GET Warranty Service in Canada Just a phone call away F1rst Choice Contact Information Bulgaria BelarusCzech Republic CroatiaHungary EstoniaLatvia LithuaniaSlovenia SlovakiaPoland RussiaAntilles UkraineArgentina BrasilMexico ColombiaParaguay PeruVenezuela UruguayCanada AustraliaBangladesh NEW ZealandChina Hong KongIndonesia IndiaMalaysia KoreaPakistan PhilippinesTaiwan SingaporeThailand MoroccoDubai South Africa