Philips 190B8CB user manual Troubleshooting

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Troubleshooting

•Safety and Troubleshooting •FAQs

•Common Problems

•Imaging Problems

Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

•Regulatory Information •Other Related Information

Common Problems

Having this problem

No Picture (Power LED not lit)

No Picture

(Power LED is amber or yellow)

Screen says

Check these items

Make sure the power cord is plugged into the power outlet and into the back of the monitor.

First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

The Energy Saving feature may be activated

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

AUTO button not working properly

Imaging Problems

Display position is incorrect

Image vibrates on the screen

The Auto Function is designed for use on standard Macintosh or IBM-compatible PCs running Microsoft Windows.

It may not work properly if using nonstandard PC or video card.

Press the Auto button.

Adjust the image position using the Phase/Clock of More Settings in OSD Main Controls.

Check that the signal cable is properly connected to the graphics board or PC.

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Contents Philips LCD Monitor Electronic User’s Manual Safety and Troubleshooting Information Safety precautions and maintenanceMaintenance OperationService Return to TOPFAQs Frequently Asked Questions General FAQsHow do I adjust the resolution? What if I get lost when I am making monitor adjustments?What is the Auto function? What does the Refresh Rate mean for LCD?How should I clean the LCD surface? QCan I change the color setting of my monitor?Will the LCD screen be resistant to scratches? Screen Adjustments Compatibility with other PeripheralsCan the Philips LCD Monitor be mounted on the wall? How do LCDs compare to CRTs in terms of radiation?What is USB Universal Serial Bus? What is a USB hub ?What is a Liquid Crystal Display? LCD Panel TechnologyWhat are the advantages of TFT LCD compared with CRT? Ergonomics, Ecology and Safety Standards Why is there no flicker on an LCD Monitor?What is the CE mark? Does the LCD monitor conform to general safety standards? Troubleshooting Vertical flicker appears Page Regulatory Information TCO99 InformationRecycling Information for Customers Waste Electrical and Electronic Equipment-WEEECE Declaration of Conformity Energy Star DeclarationFederal Communications Commission FCC Notice U.S. Only FCC Declaration of Conformity Commission Federale de la Communication FCC DeclarationPolish Center for Testing and Certification Notice EN 55022 Compliance Czech Republic OnlyMIC Notice South Korea Only North Europe Nordic Countries Information VarningBsmi Notice Taiwan Only Ergonomie Hinweis nur DeutschlandEnd-of-Life Disposal Information for UK only For customers in Canada and U.S.AChina RoHS Return to TOP Other Related Information Information for Users in the U. SInformation for Users outside the U.S About This Manual About This GuideNotational Descriptions Return to TOP Product Information Your LCD monitor Product Features What is it?Why do I need it? SmartImageHow to enable SmartImage? How does it work?SmartContrast SmartSaturate SmartSharpnessLead-free Product Technical Specifications LCD PanelResolution & Preset Modes AudioAutomatic Power Saving Physical SpecificationsPin Signal Assignment Pin AssignmentAssignment Pin No Product ViewsPhysical Function TiltHeight adjustment FlexiHolder Philips Pixel Defect Policy Philips Flat Panel Monitors Pixel Defect PolicyProximity of Pixel Defects Pixel Defect Tolerances Return to TOP SmartManage & SmartControl II Selective Models IntroductionSmartManage Features and Benefits Installer Install Shield WelcomePhilips SmartControl Installer Install Shield Legal Installer Install Shield Program Files Installer Installation Process Page Page Start to use First launch -WizardStart with Standard pane Adjust menu Display in DigitalColor menu RGBOptional Menu Help MenuPlug Ins Menu PIP Example for on line register Theft Deterrence PIN SmartManage Return to TOP Installing Your LCD Monitor Front View Product DescriptionRear View Resolution Optimizing PerformanceAccessory Pack Connecting to Your PCConnecting to Your PC Return to TOP Base Remove the base ConditionReturn to TOP Getting Started Your LCD MonitorFor Windows Me For Windows Vista On-Screen Display Description of the On Screen DisplayOSD Tree Resolution notification Customer Care & Warranty North America Canada USAYour Philips F1rst Choice Warranty Thank you for purchasing this Philips monitorJust a click away Just a phone call away Page F1rst Choice Contact Information United Kingdom +44 0207 949Your Guarantee in Central and Eastern Europe Just a click away Just a phone call away Consumer Information Centers BelarusBulgaria Czech RepublicEstonia HungaryLatvia LithuaniaSlovakia SloveniaPoland RussiaUkraine AntillesArgentina BrasilColombia MexicoParaguay PeruUruguay VenezuelaCanada AustraliaNEW Zealand BangladeshChina Hong KongIndia IndonesiaKorea MalaysiaPakistan PhilippinesSingapore TaiwanThailand MoroccoSouth Africa DubaiYour International Guarantee Page Your Philips F1rst Choice WarrantyUSA Limited Warranty Computer MonitorClick here to access the Warranty Registration Card Before Requesting Service To GET Warranty Service in Canada Just a phone call away Glossary Active matrixAmorphous silicon a-Si Aspect ratioColor temperature BrightnessCCFLcold cathode fluorescent light ChromaticityContrast ratio Digital Visual Interface DVIEnergy Star Computers Program Gamma GrayscaleHue IPS In Plane Switching LCD liquid crystal displayLiquid crystal LuminancePerfecTune PixelPolarizer Refresh rateSmartControl SmartImageSmartResponse SmartManage LiteTFTthin film transistor USB or Universal Serial BusDevice Vertical refresh rate UpstreamDownload and Print Download instructionsPrinting instructions