Philips 170B2B user manual FAQs Frequently Asked Questions, General FAQs

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FAQs (Frequently Asked Questions)

FAQs (Frequently Asked Questions)

Safety and TroubleshootingGeneral FAQScreen AdjustmentsCompatibility with Other PeripheralsLCD Panel TechnologyErgonomics, Ecology, and Safety StandardsTroubleshootingRegulatory InformationOther Related Information

General FAQs

Q:When I install my monitor how do I do if the screen shows "Cannot display this video mode"?

A:Recommended video mode for Philips 14"/15": 1024x768 @60Hz for Philips 17"/18" 1280x1024@60Hz.

1.Unplug all cables, then connect your PC to the monitor that you used previously and which displayed correctly.

2.In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the " Settings " tab. Under the setting tab, in box labeled " desktop area ", move the slidebar to 1024x768 pixels (14"/15") / 1280x1024 pixels (17"/18").

3.Open " Advanced Properties " and set the Refresh Rate to 60Hz, then click OK.

4.Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1024x768@60Hz (14"/15") / 1280x1024@60Hz (17"/18").

5.Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.

6.Turn on your monitor and then turn on your PC

Q:What should I do when screen shows: THIS IS 85HZ OVERSCAN, CHANGE COMPUTER DISPLAY

INPUT TO 1024 x 768 @60HZ or THIS IS 85HZ OVERDRIVE, CHANGE COMPUTER DISPLAY INPUT TO 1280 x 1024 @60HZ?

A:It means the signal input from your PC is 85Hz -- outside the range that the monitor can display.

New Generation LCD intelligent monitor capabilities temporarily override the overscan, providing you with 10 minutes to reset timing to recommended settings.

Here's how:

Go to your Windows Start menu. Select Settings, then Control Panel. Select Display. Move to Settings and click on the Advanced button. Under Adaptor, change the refresh rate to 56~75.

You have 10 minutes to complete the operation; if you do not complete within 10 minutes, power off and re-power on monitor to enter changes.

file:///D/Grace/K1/english/170b2b/safety/saf_faq.htm (1 of 8) [11/22/2001 1:32:06 PM]

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Contents Page Safety precautions and maintenance Safety and Troubleshooting InformationInstallation Locations About This Manual About This GuideNotational Descriptions Return to TOP Product Features Technical SpecificationsProduct Information Resolution & Preset Modes Optical characteristicsFreq KHz Resolution Freq Hz Automatic Power SavingPin Assignment Physical SpecificationsPin Assignment Physical Function Product ViewsReturn to TOP Front View Product Description Installing your LCD MonitorOptimizing Performance On-Screen Display Description of the On Screen DisplayOSD Tree Page Digital signal input Page North America Canada USA Customer Care & WarrantyGlossary Color temperatureEnergy Star Computers Programme Device Vertical refresh rate Download and Print Installing Your LCD monitor driverPrinting instructions Installing FPadjust ProgramRead the FPReadme01.txt file before installing General FAQs FAQs Frequently Asked QuestionsFAQs Frequently Asked Questions Screen Adjustments Compatibility with other Peripherals LCD Panel Technology FAQs Frequently Asked Questions Ergonomics, Ecology, and Safety Standards Return to TOP Troubleshooting Screen is too bright or too dark TCO 99 Information Regulatory InformationFlame retardants Environmental RequirementsCFCs freons Energy Star DeclarationCommission Federale de la Communication FCC Declaration Federal Communications Commission FCC Notice U.S. OnlyVcci Notice Japan Only EN 55022 Compliance Czech Republic OnlyClass B Device MIC Notice South Korea OnlyNorth Europe Information Polish Center for Testing and Certification NoticeBsmi Notice Taiwan Only VarningErgonomie Hinweis nur Deutschland End-of-Life DisposalInformation for UK only How to connect a plug Lead not simply over the three wires Other Related Information Information for Users in the U. SInformation for Users outside the U.S Philips Pixel Defect Policy Proximity of Pixel Defects Black DOT Acceptable Level Defects Accessory Pack Connecting to Your PCConnecting to Your PC Page Return to TOP Remove and Re-install the Base ConditionRemove the Base Re-install the Base Return to TOP Getting Started Getting StartedFor Windows XP Return to TOP Accessories optional Accessories optionalMultimedia Base VG3P31 USB HubProtect the LCD screen of your Philips LCD monitor Protective CoverAccessories optional Multimedia Base Accessories optional Accessories optional Return to TOP Thank you for purchasing this Philips monitor Your International Philips F1rst Choice WarrantyYour International Guarantee WHO is COVERED? What is COVERED? Limited Warranty Computer MonitorBefore Requesting Service Philips Customer Care Center, P. O. Box 2976, Longview, TX 877 835 F1rst Choice Contact InformationEastern Europe Consumer Information CentersBrasil Canada Asia Hong Kong Japan Africa Dubai