Philips 170B2Y user manual Troubleshooting

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Troubleshooting

Troubleshooting

Safety and TroubleshootingFAQsCommon ProblemsImaging ProblemsRegulatory InformationOther Related Information

This page presents problems that can be corrected by the user. If the problem still exists after these possible solutions, contact your nearest Philips dealer.

Common Problems

Having this problem?

No Picture (Power LED not lit)

No Picture

(Power LED is amber or yellow)

Screen says

Screen says

AUTO button not working properly

Imaging Problems

Display position is incorrect

Image vibrates on the screen Vertical flicker appears

Check these items

Make sure the Power cable is plugged to the wall and the back of the monitor.

First, power button in front of the monitor should be in the OFF position, then press it to ON position again.

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

The Energy Saving feature may be activated

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set Up Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

Make sure the vertical sync of input signal is within the range of 56 ~ 75 Hz.

Change the refresh rate to 56~75Hz within 10 minutes.

Re-power on monitor to start over again if you failed to change the refresh rate within 10 minutes.

The Auto Function is designed for use on standard Macintosh or IBM-compatible PC running Microsoft properly Windows.

It may not work properly if using nonstandard PCs or video card.

Push the Auto button.

Adjust the image position using the Horizontal Position &/or Vertical Position in OSD Main Controls.

Check that the signal cable is properly connected to the graphics board or PC.

Push the Auto button.

Eliminate the vertical bars using the Clock Adjustment of VIDEO NOISE in OSD Main Controls.

Horizontal flicker appears

Push the Auto button.

Eliminate the horizontal bars using the Phase Adjustment of VIDEO NOISE in OSD Main Controls.

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Contents Page Safety precautions and maintenance Safety and Troubleshooting InformationInstallation Locations Notational Descriptions About This ManualAbout This Guide Return to TOP Product Information Product FeaturesTechnical Specifications Resolution & Preset Modes Optical characteristicsFreq KHz Resolution Freq Hz Automatic Power SavingPin Assignment Physical SpecificationsPin Assignment Physical Function Product ViewsSwivel Front View Product Description Installing your LCD MonitorOptimizing Performance OSD Tree On-Screen DisplayDescription of the On Screen Display Page Digital signal input Page North America Canada USA Customer Care & WarrantyGlossary Color temperatureEnergy Star Computers Programme Device Vertical refresh rate Download and Print Installing Your LCD monitor driverPrinting instructions Installing FPadjust ProgramRead the FPReadme01.txt file before installing General FAQs FAQs Frequently Asked QuestionsFAQs Frequently Asked Questions Screen Adjustments Compatibility with other Peripherals LCD Panel Technology FAQs Frequently Asked Questions Ergonomics, Ecology, and Safety Standards Return to TOP Troubleshooting Screen is too bright or too dark Regulatory Information Environmental Requirements Philips 170B2T/170B2Y Commission Federale de la Communication FCC Declaration Vcci Notice Japan Only Varning Varoitus Earthed Return to TOP Information for Users outside the U.S Other Related InformationInformation for Users in the U. S Philips Pixel Defect Policy Proximity of Pixel Defects Black DOT Acceptable Level Defects Accessory Pack Connecting to Your PCConnecting to Your PC Page Return to TOP Remove the Base Remove and Re-install the BaseCondition Re-install the Base Return to TOP Getting Started Getting StartedFor Windows XP Return to TOP Accessories optional Accessories optionalMultimedia Base VG3P31 USB HubProtect the LCD screen of your Philips LCD monitor Protective CoverAccessories optional Multimedia Base Accessories optional Accessories optional Return to TOP Thank you for purchasing this Philips monitor Your International Philips F1rst Choice WarrantyYour International Guarantee WHO is COVERED? What is COVERED? Limited Warranty Computer MonitorBefore Requesting Service Philips Customer Care Center, P. O. Box 2976, Longview, TX 877 835 F1rst Choice Contact InformationEastern Europe Consumer Information CentersBrasil Canada Asia Hong Kong Japan Africa Dubai