Philips 170B4BG, 170B4BB, 170B4BS user manual Troubleshooting

Page 35

Troubleshooting

Troubleshooting

Safety and TroubleshootingFAQsCommon ProblemsImaging ProblemsRegulatory InformationOther Related Information

This page presents problems that can be corrected by the user. If the problem still exists after these possible solutions, contact your nearest Philips dealer.

Common Problems

Having this problem?

No Picture (Power LED not lit)

No Picture

(Power LED is amber or yellow)

Screen says

Screen says

AUTO button not working properly

Imaging Problems

Display position is incorrect

Image vibrates on the screen Vertical flicker appears

Check these items

Make sure the Power cable is plugged to the wall and the back of the monitor.

First, power button in front of the monitor should be in the OFF position, then press it to ON position again.

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

The Energy Saving feature may be activated

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set Up Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

Make sure the vertical sync of input signal is within the range of 56 ~ 75 Hz.

Change the refresh rate to 56~75Hz within 10 minutes.

Re-power on monitor to start over again if you failed to change the refresh rate within 10 minutes.

The Auto Function is designed for use on standard Macintosh or IBM-compatible PC running Microsoft properly Windows.

It may not work properly if using nonstandard PCs or video card.

Push the Auto button.

Adjust the image position using the Horizontal Position &/or Vertical Position in OSD Main Controls.

Check that the signal cable is properly connected to the graphics board or PC.

Push the Auto button.

Eliminate the vertical bars using the Clock Adjustment of VIDEO NOISE in OSD Main Controls.

Horizontal flicker appears

Push the Auto button.

Eliminate the horizontal bars using the Phase Adjustment of VIDEO NOISE in OSD Main Controls.

file:///D/L/english/170b4bgbs/safety/saf_troub.htm (1 of 2) [4/28/2003 1:30:41 PM]

Image 35
Contents File///D/L/english/170b4bgbs/index.htm 4/28/2003 13009 PM Safety precautions and maintenance Safety and Troubleshooting InformationInstallation Locations Notational Descriptions About This ManualAbout This Guide Return to TOP Product Information Product FeaturesTechnical Specifications Factory preset modes Resolution & Preset ModesFreq kHz Resolution Freq Hz Automatic Power SavingPin Assignment Physical SpecificationsPin Assignment Physical Function Product ViewsReturn to TOP Front View Product Description Installing your LCD MonitorOptimizing Performance OSD Tree Analog signal inputOn-Screen Display Description of the On Screen DisplayPage Digital signal input Page North America Canada USA Customer Care & WarrantyGlossary Color temperatureEnergy Star Computers Programme Device Vertical refresh rate Download and Print Installing Your LCD monitor driverPrinting instructions Installing FPadjust ProgramRead the FPReadme04.txt file before installing General FAQs FAQs Frequently Asked QuestionsFAQs Frequently Asked Questions What is the FPadjust program on the set-up disk and CD-ROM? Screen AdjustmentsCompatibility with other Peripherals LCD Panel Technology FAQs Frequently Asked Questions Ergonomics, Ecology and Safety Standards Return to TOP Troubleshooting Screen is too bright or too dark Congratulations Why do we have environmentally labelled computers?Regulatory Information TCO95/99 InformationWhat does labelling involve? CFCs freons Environmental RequirementsCadmium MercuryEmissions TCO03 InformationErgonomics EnergyMailjob.chiu@philips.com Recycling Information for CustomersEnergy Star Declaration CE Declaration of ConformityFederal Communications Commission FCC Notice U.S. Only EN 55022 Compliance Czech Republic Only Commission Federale de la Communication FCC DeclarationMIC Notice South Korea Only Vcci Notice Japan OnlyPolish Center for Testing and Certification Notice Bsmi Notice Taiwan Only North Europe Nordic Countries InformationInformation for UK only Ergonomie Hinweis nur DeutschlandEnd-of-Life Disposal How to connect a plug Lead not simply over the three wires Information for Users outside the U.S Other Related InformationInformation for Users in the U. S Philips Flat Panel Monitors Pixel Defect Policy Philips Pixel Defect PolicyProximity of Pixel Defects 170B4170S4 Black DOT DefectsAccessory Pack Connecting to Your PCConnecting to Your PC Page Return to TOP Remove the Base Remove and Re-install the BaseCondition Re-install the Base Return to TOP Getting Started Getting StartedFor Windows XP Return to TOP Accessories optional USB Hub Multimedia Base Accessories optionalTake off the cover Slide into USB tray on rear side of base USB HubMultimedia Base Accessories optional Return to TOP Thank you for purchasing this Philips monitor Your International Philips F1rst Choice WarrantyYour International Guarantee WHO is COVERED? What is COVERED? Limited Warranty Computer MonitorBefore Requesting Service Philips Customer Care Center, P. O. Box 2976, Longview, TX F1rst Choice Contact Information Eastern Europe Consumer Information CentersArgentina Canada Asia Hong Kong Korea Africa Egypt