Philips 105B20, 109S20, 107S20, 107S21 user manual Return to TOP

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Troubleshooting

Dim Picture

Picture is too large or too small.

Edges of the picture are not square.

Picture has a double image.

Picture is not sharp.

Unstable Picture

Problem with On Screen Display

Adjust the Brightness and Contrast controls.

Check your video card and it's owner's manual instructions for it may be a non-VESA-DDC Standard card.

Adjust the Horizontal and/or Vertical Size.

Adjust the Zoom.

Adjust the geometry.

Eliminate the use of a video extension cable and/or video switch box.

Face the monitor toward the East for the best picture quality.

Check to make sure Moiré is switched off.

Adjust Sync Input.

Increase your refresh rate.

Refer to the instructions and troubleshooting information in that chapter.

For further assistance, refer to the Consumer Information Centers list to contact your local Philips distributor.

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Contents Page Safety precautions and maintenance Safety and Troubleshooting InformationNotational Descriptions About This GuideOther Documents You May Need Return to TOP Product Information Product FeaturesTechnical Specifications Scanning Automatic Power SavingPin Assignment Physical SpecificationsViews NoPin. AssignmentFront View Installing your MonitorRear View Return to TOP Description of the On Screen Display On-Screen DisplayOSD Tree Page Return to TOP North America Canada USA Customer Care & WarrantyWhere can I buy a USB hub for my Philips monitor? What is USB?What is a USB hub? What is Philips Monitors USB hub solution?How do I enable the energy saving function? What is TCO?What is MPR? SafetyWhat if I get lost when making monitor adjustments? What is refresh rate?Why does the picture on the screen appear to flicker? How do I adjust my monitors resolution?Why is a Multimedia Base better than separate speakers? What is XtraSpace Design XSD?What is Philips monitors solution for audio? What are Philips Multimedia Bases specifications?What does Auto Calibrate do? How does Philips Auto Calibrate feature benefit me?When should calibration be performed? Why does my monitor display Out of Range?Picture appears too dim. How can I correct this? What is CustoMax?How do I adjust the picture on the screen? How can I increase the color display of my monitor? Why is there no picture on my monitor?Page BNC connection GlossaryBalanced pincushion Contrast Color temperatureConvergence error CE MarkDDC Display Data Channel Convergence-error correctionCustoMax Digital control DDC 1/2BDDC 2Bi DegaussingElectromagnetic radiation standards Dot rateHorizontal scanning frequency FlickerHertz Horizontal dot pitchINF file Information File INF FileInterlaced/non-interlaced Low-frequency electric and magnetic fields LinearityLine frequency Low-emission monitorOverscan Moiré effectMultiSync monitor OSD On Screen DisplayPixel Parallelogram DistortionPhosphor Pin-cushion DistortionRotation function ResolutionRaster Refresh rateAnti-Static coatings Shape Self-test functionTilt function SOG Synchronization On GreenUSB or Universal Serial Bus TTL signalTrapezoid distortion Device UPS Universal Power SupplyVideo dot rate Vertical dot pitchVertical scanning frequency Vertical sync pulsesVIS Viewable Image Size Download instructions Download and PrintPage Page Common Problems TroubleshootingReturn to TOP What does labeling involve? Why do we have environmentally labeled computers?Regulatory Information TCO 99 InformationCadmium Environmental RequirementsFlame retardants CFCs freons Energy Star DeclarationPhilips MercuryFederal Communications Commission FCC Notice U.S. Only EN 55022 Compliance Czech Republic Only Commission Federale de la Communication FCC DeclarationMIC Notice South Korea Only Vcci Notice Japan OnlyNorth Europe Information Polish Center for Testing and Certification NoticeBsmi Notice Taiwan Only VarningVaroitus Earthed Ergonomie Hinweis nur DeutschlandEnd-of-Life Disposal Information for UK onlyHow to connect a plug Lead not simply over the three wires For units set at 230 Other Related InformationInformation for Users in the U. S For units set at 115Description of the Controls 6G3B11 Multimedia Base optionTo Install Installing your Multimedia PedestalPower adapter Installation To UN-INSTALLReturn to TOP Follow Steps 1 and 2 above Installing your USB HubPCUH411 USB Hub Option Return to TOP Contrast OSD ControlsBrightness Language Smart Input Signal Selection Not available in all models Zoom Adjust Horizontal OSD Controls Adjust Vertical OSD Controls Adjust Side Curve Adjust ShapeOSD Controls OSD Controls Adjust Side Angles OSD Controls Rotate Image Not available in all models OSD Controls Adjust Color OSD Controls Reset to Factory Settings OSD Controls Degauss Extra ControlsAdjust Moire Not available in all models OSD Controls Turn on LightFrame Not available in all models OSD Controls Close Main Controls Thank you for purchasing this Philips monitor Your International Philips F1rst Choice WarrantyYour International Guarantee Computer Monitor Limited WarrantyBefore Requesting Service Philips Customer Care Center, P. O. Box 2976, Longview, TX