Philips Troubleshooting Tips for Your 170B Monitor

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Troubleshooting

Troubleshooting

Safety and TroubleshootingFAQsCommon ProblemsImaging ProblemsRegulatory InformationOther Related Information

This page presents problems that can be corrected by the user. If the problem still exists after these possible solutions, contact your nearest Philips dealer.

Common Problems

Having this problem?

No Picture (Power LED not lit)

No Picture

(Power LED is amber or yellow)

Screen says

Check these items

Make sure the Power cable is plugged to the wall and back of the monitor.

Make sure the DC power cord has been attached to the DC Jack.

First, power button in front of the monitor should be in the OFF position, then press it to ON position again.

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

The Energy Saving feature may be activated

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set Up Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

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Contents Page Installation Locations Safety and Troubleshooting InformationSafety precautions and maintenance Correct handling of the monitor Return to TOP Notational Descriptions About This GuideOther Documents You May Need Return to TOP Product Information Product FeaturesTechnical Specifications Resolution & Preset Modes Optical characteristicsPower Management Definition Automatic Power SavingSignal Pin Assignment Physical SpecificationsViews Pin AssignmentFront View Product Description Check Cable Connection USE 1024X768 for Best Result USE 1280X1024 for Best Result Second Video is not Available Return to TOP Front View Installing your LCD MonitorOptimizing Performance Description of the On Screen Display On-Screen DisplayOSD Tree Page Return to TOP Page North America Canada USA Customer Care & WarrantyBNC connection GlossarySUB USB LCD Liquid Crystal Display Vertical refresh rate Return to TOP Download instructions Download and PrintPrinting instructions Installing FPadjust ProgramGeneral FAQs FAQs Frequently Asked QuestionsFAQs Frequently Asked Questions Page Screen Adjustments Compatibility with other Peripherals LCD Panel Technology FAQs Frequently Asked Questions Ergonomics, Ecology, and Safety Standards Return to TOP Common Problems TroubleshootingImaging Problems Return to TOP Regulatory Information Philips Federal Communications Commission FCC Notice U.S. Only EN 55022 Compliance Czech Republic Only Varning Earthed How to connect a plug Information for Users outside the U.S Other Related InformationInformation for Users in the U. S Philips Flat Panel Monitors Pixel Defect Policy Philips Pixel Defect PolicyProximity of Pixel Defects Return to TOP Accessory Pack Connecting to Your PCConnecting to Your PC Remove the plastic ring from the hinge Connecting to Your PC Replace the back cover on the monitor Return to TOP Getting Started Getting StartedDescription of the USB Hub Installing Your USB HubJust a few peripherals you can connect to your USB Hub ApplicationInstallation of USB Hub Installing Your USB HubReturn to TOP Installing the Protective Cover Installing the Protective CoverInstalling the Protective Cover Anti-scratch, anti-reflective cover protects the LCD screen Cleaning InstructionsCleaning Instructions Installing the Wall Mount Kit Installing Your Wall Mount KitInstalling Your Wall Mount Kit Installing Your Wall Mount Kit Return to TOP Brightness OSD ControlsLanguage Smart Adjust PositionSmart Help Adjust Size Brightness & Contrast OSD Controls Image Optimizaton OSD Controls Adjust Color OSD Controls Smart Help OSD Settings Smart Help Product Information Reset to Factory Settings Input Selection Smart Exit Main Controls Thank you for purchasing this Philips monitor Your International Philips F1rst Choice WarrantyYour International Guarantee WHO is COVERED? What is COVERED? Limited Warranty Computer MonitorBefore Requesting Service Philips Customer Care Center, P. O. Box 2976, Longview, TX