Philips 170X user manual Troubleshooting, Common Problems

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Troubleshooting

Troubleshooting

Safety Precautions and MaintenanceTroubleshootingRegulatory InformationOther Related Information

Common Problems

Having trouble? Something not working? Before calling for help, try these suggestions.

Having this problem?

No Picture (Power LED not lit)

No Picture

(Power LED is yellow)

No Picture

(Power LED is green)

Screen doesn't show

when you turn on the monitor

No color or intermittent color

Color appears blotchy

Missing one or more colors

Check these items

Make sure the Power cable is plugged into the power outlet and back of the monitor.

Power button on top of the monitor should be in the ON position.

Disconnect the monitor from the power outlet for about one minute.

Make sure the computer is turned on.

Make sure the monitor cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

The Energy Saving feature may be activated

Make sure the Brightness and Contrast controls are set correctly.

Make sure the monitor cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

Make sure the computer Power button is on.

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

If you are using a non-VESA-DDC standard video card, turn the DDC1 / 2B feature Off.

The picture may need degaussing.

Remove any nearby magnetic objects.

Face the monitor toward the East for the best picture quality.

Check the Color Temperature.

Make sure the monitor cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

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Contents Page Safety and Troubleshooting Information Safety precautions and maintenanceNotational Descriptions About This GuideOther Documents You May Need Return to TOP LightFrame for Windows Product FeaturesProduct Information Language Selection QCan I upgrade my current Philips monitor to LightFrame 3? QCan I enhance two or more areas at the same time? Technical Specifications CRTScanning Automatic Power Saving Physical SpecificationsPin Assignment NoPin. AssignmentViews Front View Rear ViewInstalling your Monitor Rear View Installing your Monitor Return to TOP On-Screen Display Description of the On Screen DisplayOSD Tree Page Return to TOP Customer Care & Warranty Middle East Dubai EgyptWhat is USB? What is a USB hub?What is Philips Monitors USB hub solution? Where can I buy a USB hub for my Philips monitor?What is TCO? What is MPR?Safety What models are Mac compatible?How do I enable the energy saving function? What is refresh rate?Why does the picture on the screen appear to flicker? EcologyHow do I adjust my monitors resolution? What if I get lost when making monitor adjustments?What is LightFrame? How does LightFrame work?Will LightFrame shorten the life of a monitor? Why is LightFrame important to me?Will anyone else have this? What is XtraSpace Design XSD? What is Philips monitors solution for audio?What are Philips Multimedia Bases specifications? How did Philips achieve XtraSpace Design?Why is a Multimedia Base better than separate speakers? How does Philips Auto Calibrate feature benefit me?What does Auto Calibrate do? How does Auto Calibrate work?When should calibration be performed? My screen shows no Sync Input , how can I get rid of this?Why does my monitor display Out of Range? What is CustoMax?How do I adjust the picture on the screen? Picture appears too dim. How can I correct this?Why is there no picture on my monitor? How can I increase the color display of my monitor?Frequently Asked Questions BNC connection GlossaryBalanced pincushion Color temperature Convergence errorCE Mark ContrastDDC Display Data Channel Convergence-error correctionCustoMax DDC 1/2B DDC 2BiDegaussing Digital controlDot rate Electromagnetic radiation standardsFlicker HertzHorizontal dot pitch Horizontal scanning frequencyINF File Interlaced/non-interlacedLinearity Line frequencyLow-emission monitor Low-frequency electric and magnetic fieldsMoiré effect MultiSync monitorOSD On Screen Display OverscanParallelogram Distortion PhosphorPin-cushion Distortion PixelResolution RasterRefresh rate Rotation functionAnti-Static coatings Self-test function ShapeSOG Synchronization On Green Tilt functionUSB or Universal Serial Bus TTL signalTrapezoid distortion UPS Universal Power Supply DeviceVertical dot pitch Vertical scanning frequencyVertical sync pulses Video dot rateVIS Viewable Image Size Download and Print Download instructionsPage Page Troubleshooting Common ProblemsReturn to TOP Regulatory Information Environmental Requirements Philips Federal Communications Commission FCC Notice U.S. Only EN 55022 Compliance Czech Republic Only Varning Varoitus Earthed Return to TOP Other Related Information Information for Users in the U. SFor units set at 115 For units set at 230OSD Controls BrightnessLanguage Smart Input Signal Selection Not available in all models Zoom Adjust Horizontal OSD Controls Adjust Vertical OSD Controls Adjust Side Curve OSD Controls OSD Controls Adjust Side Angles OSD Controls Rotate Image Not available in all models OSD Controls Adjust Color OSD Controls Reset to Factory Settings OSD Controls Degauss Adjust Moire Not available in all models OSD Controls Turn on LightFrame Not available in all models OSD Controls Close Main Controls Return to TOP Your International Philips F1rst Choice Warranty Thank you for purchasing this Philips monitorYour International Guarantee Limited Warranty Where is Service AVAILABLE?Your International Philips F1rst Choice Warranty United States Guarantee Limited Warranty Computer MonitorBefore Requesting Service Philips Customer Care Center, P. O. Box 2976, Longview, TX