Philips 19A580BQ, 17A580BQ Troubleshooting, No Color, Service organization to obtain an adapter

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Additional Information

What to Do if Something isn't Working

Troubleshooting

Having trouble? Something not working? Before calling for help, try these suggestions.

HAVING THIS PROBLEM?

CHECK THESE ITEMS

No Picture

Make sure the Power cable is plugged in the wall and back of the monitor.

(Power LED not lit)

Power button on top of the monitor should be in the ON position.

 

Disconnect the monitor from the power outlet for about one minute.

No Picture

Make sure the computer is turned on.

(Power LED is Amber

Make sure the D-Sub/BNC switch on the rear of the monitor is in the correct position. See pages 2 and 17.

or Yellow in color)

Make sure the monitor cable is properly connected to your computer.

 

Check to see if the monitor cable has bent pins.

 

The Energy Saving Feature may be activated. See pages 12 and 18 for more detail.

No Picture

Make the Brightness and Contrast controls are set correctly. See page 4 for details

(Power LED is Green

Make sure the D-Sub/BNC switch on the rear of the monitor is in the correct position. See pages 2 and 17.

in color)

Make sure the monitor cable is properly connected to your computer.

 

Check to see if the monitor cable has bent pins.

 

Make sure the computer Power button is on.

Screen says

NO SYNC INPUT

when you turn on the monitor.

Make sure the D-Sub/BNC switch on the rear of the monitor is in the correct position. See pages 2 and 17. Make sure the monitor cable is properly connected to your computer. See Setting Up foldout.

Check to see if the monitor cable has bent pins. Make sure the computer is turned on

No Color

If you are using a non-VESA-DDC standard video card, consult your local Philips dealer or

 

service organization to obtain an adapter.

Color appears blotchy

The picture may need degaussing. See page 5 for details.

 

Remove any nearby magnetic objects.

 

Face the monitor East for best picture quality.

Missing one or

Check user settings of Color Temperature. See pages 8 and 9 for details.

more colors

Make sure the monitor cable is properly connected to your computer.

 

Check to see if the monitor cable has bent pins.

Dim Picture

Adjust the Brightness and Contrast controls. See page 4 for details.

 

Check the Video Input selection and switch from 0.7 volts to 1.0 volts or 1.0 volts to 0.7 volts. See page 13.

 

Check your video card and the manual instructions for it. It may be a non-VESA-DDC Standard card.

Picture is too large

Adjust the Horizontal and/or Vertical Size. See pages 7 and 8 for details.

or too small

 

Edges of the picture

The geometry controls require adjusting. See page 15 for details.

are not square

 

Picture has a double

Eliminate the use of a video extension cable and/or video switch box.

image

Face the monitor East for best picture quality.

Picture is not sharp

Check to make sure Moire is switched off. See page 11.

No Audio

Make sure mute is not activated. See pages 2 and 14 for details.

 

Rotary Default may be set to Brightness or Contrast. See page 12 for details.

 

Make sure the Right & Left Audio in cable is securely plugged into the monitor and the audio source.

 

See pages 2 and 18 for details.

Unstable Picture

Increase your refresh rate. Consult your computer manual for details.

Windows ’95 cannot

Select “Super VGA” under STANDARD DISPLAY TYPES, or contact your video card manufacturer

find your video card

for the right drivers.

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Contents Table of Contents Introduction Introduction and SafetyDescription of Controls Speakers or to the computerCable Cover Snaps onto the back Five features PINCUSHION, Balanced Pincushion Color Temperature ThisHas been selected. It has four features LANGUAGE, Advanced Geometry Controls ThisBrightness How to Use the On Screen Display OSDContrast After returning to Main ControlsDegauss VolumeOn your screen Speakers or the earphones jackVertical Size Vertical Position Horizontal SizeAfter returning to Screen Size & Position Zoom Horizontal PositionTo make other changes in the Size & Position window Screen to G Eometry Ontrols window When done Adjust PincushionAdjust the trapezoid Press the O NCad/Cam / 6500 K DTP Photo Retouch After returning to Color TemperatureAdvanced Color Control Mute, Bass Treble, Balance 3c When done, press 4c When done, pressTurn the Rotary knob, if necessary, turn On screen displayOSD Controls Video InputAfter returning to Advanced Controls Advanced ControlsKnob until MoireBelow Press the on Screen Display button LanguageKnob to select Or O FFExit & Reset from On Screen Display Window. See to Exit fromWill be highlighted Connections Additional Hook Up OptionsFor an IBM-compatible computer For a Macintosh-type computerAdditional information Automatic Power Savings Preset Resolution ModesMicrophone Earphones jacks Microphone Audio-in jacksSpecifications 109MP Specifications 107MPPin Assignment GlossaryService organization to obtain an adapter TroubleshootingNo Color See pages 2 and 18 for detailsFirst Second Third Level

17A580BQ, 19A580BQ specifications

The Philips 19A580BQ and 17A580BQ are two notable additions to the Philips family of monitors, designed to cater to various consumer needs in both personal and professional environments. These models combine advanced display technologies with ergonomic design and energy efficiency, aiming to enhance user experience.

One of the standout features of the Philips 19A580BQ and 17A580BQ is their high-quality display. Both monitors utilize an LED-backlit panel that provides vibrant colors and sharp contrasts, making them suitable for a range of applications from casual browsing to professional graphics work. The screens offer a resolution of 1366 x 768 pixels, ensuring clear visuals that can meet the demands of everyday tasks.

The design of these monitors emphasizes user comfort. Their slim profile and sleek bezels make them an attractive choice for any workspace. Additionally, the monitors come with adjustable tilt functionality, which allows users to optimize their viewing angles and reduce neck strain, promoting a healthier work environment.

Another key characteristic of the Philips 19A580BQ and 17A580BQ is their energy efficiency. They are equipped with energy-saving technologies that help reduce power consumption without compromising on performance. This not only lowers operating costs but also aligns with global efforts to promote sustainability and reduce carbon footprints.

Connectivity options are also comprehensive on these models. Each monitor features multiple input options, including VGA and HDMI ports, allowing for easy connection to a variety of devices such as laptops, desktops, and gaming consoles. This versatility is essential for users who need a flexible setup for their work or entertainment needs.

In terms of additional technologies, both monitors boast features like SmartImage technology, which optimizes display performance according to the content being viewed. This adaptive technology enhances picture quality by adjusting parameters like brightness, contrast, and color saturation, providing an optimized experience whether one is working on documents or watching videos.

Overall, the Philips 19A580BQ and 17A580BQ are compelling options that combine excellent visual performance, ergonomic design, and energy efficiency. They cater to a diverse audience looking for reliable monitors that do not compromise on quality or performance. With their competitive features and user-friendly characteristics, these monitors are positioned well in the market, appealing to both casual users and professionals alike.
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