Philips 17B2402H appendix Troubleshooting, No Picture, Find your video card For the right drivers

Page 18

Additional Information

What to do if Something isn’t Working

Troubleshooting

Having trouble? Something not working? Before calling for help, try these suggestions.

HAVING THIS PROBLEM?

CHECK THESE ITEMS

No Picture

Make sure the Power cable is plugged in the wall and back of the monitor.

(Power LED not lit)

Power button on top of the monitor should be in the ON position.

 

Disconnect the monitor from the power outlet for about one minute.

No Picture

Make sure the computer is turned on.

(Power LED is Amber

Make sure the monitor cable is properly connected to your computer.

or Yellow)

Check to see if the monitor cable has bent pins.

 

The Energy Saving Feature may be activated. See pages 6 and 15 for details.

No Picture

Make sure the Brightness and Contrast controls are set correctly. See page 4 for details

(Power LED is Green)

Make sure the monitor cable is properly connected to your computer.

 

Check to see if the monitor cable has bent pins.

 

Make sure the computer Power button is on.

Screen shows

NO SYNC INPUT

when you turn on the monitor.

Color appears blotchy

Make sure the monitor cable is properly connected to your computer. See Setting Up Guide. Check to see if the monitor cable has bent pins.

Make sure the computer is turned on

The picture may need degaussing. See page 5 for details.

Remove any nearby magnetic objects.

Face the monitor East for best picture quality.

Missing one or

Check user settings of Color Temperature. See pages 8 and 9 for details.

more colors

Make sure the monitor cable is properly connected to your computer.

 

Check to see if the monitor cable has bent pins.

Dim Picture

Adjust the Brightness and Contrast controls. See page 4 for details.

 

Check your video card and the manual instructions for it. It may be a non-VESA-DDC Standard card.

Picture is too large

Adjust the Horizontal and/or Vertical Size. See pages 11 and 12 for details.

or too small

Adjust the Zoom. See page 11 for details.

Edges of the picture

The geometry controls require adjusting. See page 10 for details.

are not square

 

Picture has a double

Eliminate the use of a video extension cable and/or video switch box.

image

Face the monitor East for best picture quality.

Picture is not sharp

Check to make sure Moire is switched off. See page 7.

Unstable Picture

Increase your refresh rate. Consult your computer manual for details.

Windows ’95/'98 cannot

Select “Super VGA” under STANDARD DISPLAY TYPES, or contact your video card manufacturer

find your video card

for the right drivers.

For further assistance, contact Philips at (800) 835-3506 or (423) 475-0280.

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Contents Table of Contents Introduction and Safety IntroductionPress the button to adjust the screen’s brightness Description of ControlsROTATION. To adjust these features, turn to 50100How to Use the On Screen Display OSD Press or + button to adjust the contrastPress or + button to adjust the brightness Press or + button until Steps below Press the on Screen Display buttonPress the on Screen Display button Highlighted Press the onPress Saving OFF, follow the steps belowIsplay button Press Press or + button untilSave your Bring up OSD Timer screenDesired time out period is SelectionAfter returning to Main Menu 9300˚ K / 6500˚ KPress the on Screen Display button. a Press or + button until the ColorAfter returning to Color Temperature When done with red, pressGreen will be highlighted Next, to adjust the green User 1 / UserSave the change Screen to Geometry Window 4a To select 3c When donePress the on Return toZoom Horizontal PositionTo make other changes in the Size & Position window Horizontal Size Vertical Position Vertical SizeTo make other changes in the Main Menu Exiting Brightness Contrast Exit OSD & Reset from the OSDSave & Recall From a window Menu selectionAudio Pass through For an IBM-compatible ComputerTurn off the computer Automatic Power Savings Preset Resolution Modes GlossarySpecifications IndexPin Assignment No Picture TroubleshootingWhen you turn on the monitor Find your video card For the right drivers

17B2402H specifications

The Philips 17B2402H is a versatile and functional monitor designed to cater to both everyday computing needs and specialized tasks. With its compact 17-inch screen, it provides a perfect balance of size and resolution, making it an ideal choice for users with limited desk space, without compromising on visual quality.

One of the standout features of the Philips 17B2402H is its excellent display technology. The monitor utilizes an LCD panel that offers bright, vibrant colors and wide viewing angles, ensuring that images remain sharp and clear from various positions. With a resolution of 1280x1024 pixels, it delivers crisp visuals which are suitable for both office work and multimedia consumption. This level of detail is particularly beneficial for tasks such as graphic design or photo editing where color accuracy is crucial.

Equipped with a fast response time, the 17B2402H minimizes motion blur, making it a suitable option for casual gaming and video watching. The monitor also boasts a static contrast ratio that enhances its ability to deliver deeper blacks and brighter whites, contributing to an overall better picture quality.

In terms of connectivity, the Philips 17B2402H is well-equipped with multiple input options, including VGA and DVI-D ports. These connections ensure compatibility with a variety of devices, from older PCs to modern graphics cards, providing flexibility for users. The built-in speakers offer basic audio capability, allowing users to enjoy sound without the need for additional peripherals.

Ergonomically, the 17B2402H design focuses on user comfort with features that allow for tilt adjustments, enabling users to find the perfect viewing angle. This adjustability is crucial for reducing eye strain during long periods of use.

Moreover, the monitor features Philips' SmartContrast technology, which automatically adjusts the contrast and brightness of the display to enhance the overall viewing experience, particularly in video playback. This technology ensures that users get the best picture quality, regardless of the content being viewed.

Energy efficiency is another important characteristic of the Philips 17B2402H. It is designed to consume lower power, helping reduce electricity bills and minimizing environmental impact. The monitor is also compliant with various environmental certifications, signifying Philips' commitment to sustainability.

Overall, the Philips 17B2402H combines practicality with performance, making it a reliable choice for home and office environments alike. Its solid build quality, versatile connection options, and commendable display performance make it an attractive option for users seeking a dependable monitor.
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