Philips 191EW9FB/27 user manual Common Problems, Imaging Problems

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Troubleshooting

•Safety and Troubleshooting •FAQs

•Common Problems

•Imaging Problems

Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

•Regulatory Information •Other Related Information

Common Problems

Having this problem

No Picture (Power LED not lit)

No Picture

(Power LED is amber or yellow)

Screen says

AUTO button not working properly

Imaging Problems

Display position is incorrect

Image vibrates on the screen

Check these items

Make sure the power cord is plugged into the power outlet and into the back of the monitor.

First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

Make sure the computer is turned on.

Make sure the VGA cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

The Energy Saving feature may be activated

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

The Auto Function is designed for use on standard Macintosh or IBM-compatible PCs running Microsoft Windows.

It may not work properly if using nonstandard PC or video card.

Press the Auto button.

Adjust the image position using the Phase/Clock of More Settings in OSD Main Controls.

Check that the VGA cable is properly connected to the graphics board or PC.

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Contents Philips LCD Monitor Electronic User’s Manual Maintenance Safety and Troubleshooting InformationSafety precautions and maintenance OperationService Return to TOPFAQs Frequently Asked Questions General FAQsWhat is the Auto function? How do I adjust the resolution?What if I get lost when I am making monitor adjustments? What does the Refresh Rate mean for LCD?Will the LCD screen be resistant to scratches? How should I clean the LCD surface?QCan I change the color setting of my monitor? Can the Philips LCD Monitor be mounted on the wall?Compatibility with other Peripherals Screen AdjustmentsLCD Panel Technology What are the advantages of TFT LCD compared with CRT? Why is there no flicker on an LCD Monitor? Common Problems Imaging ProblemsVertical flicker appears Page Regulatory Information Recycling Information for CustomersWaste Electrical and Electronic Equipment-WEEE Energy Star DeclarationFederal Communications Commission FCC Notice U.S. Only FCC Declaration of ConformityCommission Federale de la Communication FCC Declaration EN 55022 Compliance Czech Republic OnlyPolish Center for Testing and Certification Notice North Europe Nordic Countries InformationBsmi Notice Taiwan Only Ergonomie Hinweis nur DeutschlandEnd-of-Life Disposal Information for UK onlyHow to connect a plug China RoHSRoHS request Page Information for Users in the U. S Other Related InformationInformation for Users outside the U.S About This Guide About This ManualNotational Descriptions Return to TOP Technical Specifications Lead-free ProductResolution & Preset Modes VideoAutomatic Power Saving Factory preset modesPhysical Specifications Pin AssignmentPhysical Function Product ViewsTilt Return to TOP Philips Pixel Defect Policy Philips Flat Panel Monitors Pixel Defect PolicyModel Black DOT Defects Acceptable Level Front View Product Description AutoRear View Optimizing PerformanceReturn to TOP Connecting to Your PC Accessory PackConnecting to Your PC Return to TOP Base Remove the Base ConditionReturn to TOP Getting Started For WindowsFor Windows Me For Windows XPFor Windows Vista On-Screen Display Description of the On Screen DisplayOSD Tree Return to TOP Customer Care & Warranty North America Canada USAYour Philips Warranty Thank you for purchasing this Philips monitorJust a click away Just a phone call away Contact InformationPage Philips Warranty Contact Information United Kingdom +44 0207 949Your Guarantee in Central and Eastern Europe Just a click awayJust a phone call away Bulgaria Consumer Information CentersBelarus Czech RepublicLatvia EstoniaHungary LithuaniaPoland SlovakiaSlovenia RussiaArgentina UkraineAntilles BrasilParaguay ColombiaMexico PeruCanada UruguayVenezuela AustraliaChina NEW ZealandBangladesh Hong KongIndia IndonesiaPakistan KoreaMalaysia PhilippinesThailand SingaporeTaiwan MoroccoSouth Africa DubaiYour International Guarantee Page Limited Warranty Computer Monitor Your Philips F1rst Choice WarrantyUSAClick here to access the Warranty Registration Card Before Requesting Service To GET Warranty Service in Canada Just a phone call away Amorphous silicon a-Si GlossaryActive matrix Aspect ratioCCFLcold cathode fluorescent light Color temperatureBrightness ChromaticityContrast ratio Digital Visual Interface DVIGrayscale IPS In Plane SwitchingGamma HueLuminance LCD liquid crystal displayLiquid crystal NitPolarizer PixelRefresh rate TFTthin film transistor USB or Universal Serial BusDevice Vertical refresh rate UpstreamDownload and Print Download instructionsPrinting instructions