Philips 220BL2, 220B2 user manual SmartControl Premium FAQs

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7.2 SmartControl Premium FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Premium becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Premium can work. Otherwise, you will need to remove and re-install SmartControl Premium to ensure proper driver is installed.

Q2. The SmartControl Premium functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be re-installed.

•Changed video graphic adapter to another one

•Updated video driver

•Activities on OS, such as service pack or patch

•Run Windows Update and updated monitor and/or video driver

•Windows was booted with the monitor power off or disconnected.

To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.

If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl Premium and re-install it.

Q3. After installing SmartControl Premium, when clicking on SmartControl Premium tab, nothing shows up after a while or a failure message shows, what happened?

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Premium. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check if an updated SmartControl Premium driver is available.

Q4. When I click on Product Information, only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium and re-install it once more.

Q5. I forgot my PIN for Theft Deterrence Function. How can I do?

Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor.

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Contents 220BL2 220B2 Table of Contents Temperature 0-40C 32-95F Humidity 20-80% RH Safety precautions and maintenanceOperation Monitor by placing your hand or fingers on the LCD panelNotational Descriptions Weee Installation Package contents Setting up the monitor220B Main menu Sub menu Zero power switch Swivel Resolution notificationPhysical Function Tilt Remove the Base Stand Remove Base Stand and Base100mm Except using key to scroll down, you can also Why do I need it?How does it work? Off No optimization by SmartImage What is it? First launch -Wizard Philips SmartControl PremiumStart with Standard pane Adjust menu Page ECO Page OptionAuto Pivot Facoty Preset can also be called from the drop down menu Task Tray Menu Enabled Pixels and Sub pixels Philips Flat Panel Monitors Pixel Defect PolicyTypes of Pixel Defects Model YES TFT-LCDUSB WxHxD Box dimension WxHxD Power On mode 24W typ., 38W max. with audio and USB x18W Energy Consumption Product without standRohs YES Epeat EnvironmentalAutomatic power saving feature Power Management Definition Automatic PowerSavingEpeat Electronic Product Lead-free Product2006/95/EC Low Voltage Directive 2004/108/EC EMC Directive Benefits of EpeatProduct also comply with the following standards Reorient or relocate the receiving antenna Federal Communications Commission FCC Notice U.S. OnlyFCC Declaration Commission Federale de la CommunicationPaikka/Ilmankierto Polish Center for Testing and Certification NoticeVaroitus Plassering/VentilasjonAchtung Beim Aufstellen Ergonomie Hinweis nur DeutschlandLatin America Eastern EuropeNorth America PacificWhat is excluded? Page Just a click away Just a phone call away Dear CustomerBelarus Estonia Fujitsu Services OUBulgaria Czech RepublicSerbia & Montenegro Romania TurkeyUkraine SlovakiaCompany Name PT. Gadingsari elektronika Prima South Africa AfricaPage What is EXCLUDED? WHO is COVERED? What is COVERED?Your warranty does not cover Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer No Picture Power LED not lit TroubleshootingScreen says Reconnect your USB peripherals Power on light is too strong and is DisturbingSmartControl Premium FAQs Page Page Q9 Can the Philips LCD Monitor be mounted on the wall? Q7 How should I clean the LCD surface?
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220BL2, 220B2 specifications

The Philips 220BL2, 220B2, and 220B2CS/00 series of monitors are designed for performance, ergonomics, and sustainability, making them an excellent choice for both professional and home office settings. These monitors feature a 21.5-inch display with Full HD resolution (1920 x 1080 pixels), ensuring that users can enjoy crisp, clear visuals, whether for work or leisure.

One of the standout technologies in this series is the IPS panel, which offers wide viewing angles of up to 178 degrees. This characteristic significantly enhances color consistency and image quality, allowing users to view the screen from different angles without any degradation in performance. The brightness level of up to 250 nits, along with a contrast ratio of 1000:1, provides vibrant colors and deep blacks, contributing to an overall excellent viewing experience.

Ergonomics is a crucial feature of the Philips 220 series monitors. They are equipped with various tilt and height adjustment options, allowing users to customize their viewing position for maximum comfort. This adjustability helps to reduce neck and eye strain during long hours of work, promoting better posture and improving productivity.

Moreover, these monitors are designed with energy efficiency in mind. They comply with Energy Star 7.0 and TCO Certified, which means they consume less power without compromising performance. The SmartPower technology further optimizes energy consumption by automatically adjusting brightness levels based on the content being displayed, contributing to lower energy costs and a reduced carbon footprint.

Connectivity is another feature that enhances the usability of the Philips 220 monitors. They come with a variety of ports, including DisplayPort, VGA, and HDMI, providing flexibility in connecting to various devices like laptops, desktop computers, and gaming consoles.

In summary, the Philips 220BL2, 220B2, and 220B2CS/00 monitors combine impressive technological features with a focus on ergonomics and sustainability. With their high-resolution displays, innovative IPS technology, energy-efficient designs, and a range of connectivity options, they cater to the diverse needs of modern users, whether for work, study, or entertainment. The Philips 220 series stands as an ideal solution for those seeking reliability and quality in their display technology.
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