Philips 220C1 Troubleshooting, Common Problems, Having this problem, Check these items, FAQs

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Safety and

Troubleshooting

Safety and

 

Troubleshooting

FAQs

Common Problems

Imaging Problems

Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Regulatory Information

Other Related

 

Information

Troubleshooting Common Problems

FAQs Having this problem

No Picture (Power LED not lit)

No Picture

(Power LED is white blinking)

Screen says

Other RelatedInformation Check these items

Make sure the power cord is plugged into the power outlet and into the back of the monitor.

First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

The Energy Saving feature may be activated

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

AUTO button not working properly

 Common Problems Imaging Problems

The Auto Function is designed for use on standard Macintosh or IBM-compatible PCs running Microsoft Windows.

It may not work properly if using nonstandard PC or video card.

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Contents Philips LCD Monitor Electronic User’s Manual e-ManualSafety and Troubleshooting Information Safety precautions and maintenanceSafety Precautions and Maintenance FAQs Troubleshooting MaintenanceService RETURN TO TOP OF THE PAGEFAQs Frequently Asked Questions General FAQsSafety and Troubleshooting General FAQs Screen Adjustments Ergonomics, Ecology and Safety Standards TroubleshootingQ What if I get lost when I am making monitor adjustments? Q What is the Auto function?Q Will the LCD monitor accept an interlaced signal under PC models? Note Auto function is available in selected models onlyQ How should I clean the LCD surface? QCan I change the color setting of my monitor?Screen Adjustments Compatibility with other PeripheralsQ What is USB Universal Serial Bus? Q How do LCDs compare to CRTs in terms of radiation?LCD Panel Technology Q What is a USB hub ?Q What is a Liquid Crystal Display? Q What differentiates passive matrix LCDs from active matrix LCDs?Q Why is vertical frequency of 60Hz optimal for an LCD monitor? Q Why is there no flicker on an LCD Monitor?Q What are the advantages of TFT LCD compared with CRT? Q What kind of wide-angle technology is available? How does it work?Ergonomics, Ecology and Safety Standards Q What is the CE mark?Q Does the LCD monitor conform to general safety standards? More information is provided in the Regulatory Information section Troubleshooting Common ProblemsHaving this problem Imaging ProblemsAn after-image remains after the power has been turned off Display position is incorrect Image vibrates on the screenVertical flicker appears Horizontal flicker appears The screen is too bright or too darkAdjust white power on light Green, red, blue, dark, and white dots remainsRETURN TO TOP OF THE PAGE Regulatory Information Electrical SafetyTCO Displays 5.0 Information Visual ErgonomicsRecycling Information for Customers Waste Electrical and Electronic Equipment-WEEECE Declaration of Conformity RETURN TO TOP OF THE PAGEEnergy Star Declaration Federal Communications Commission FCC Notice U.S. OnlyFCC Declaration of Conformity Declaration of Conformity for Products Marked with FCC LogoUnited States Only Commission Federale de la Communication FCC DeclarationEN 55022 Compliance Czech Republic Only MIC Notice South Korea OnlyClass B Device Polish Center for Testing and Certification Notice North Europe Nordic Countries InformationBSMI Notice Taiwan Only Ergonomie Hinweis nur DeutschlandEnd-of-Life Disposal Information for UK onlyWARNING - THIS APPLIANCE MUST BE GROUNDING How to connect a plug China RoHSLead-free Product RETURN TO TOP OF THE PAGE Other Related Information Information for Users in the U. SInformation for Users outside the U.S Safety and Troubleshooting FAQs TroubleshootingAbout This Manual About This GuideNotational Descriptions About This Guide Notational DescriptionsNOTE This icon indicates important information and tips that help you make better use of your computer system Product Information Technical Specifications Resolution & Preset ModesPhilips Pixel Defect Policy Automatic Power Saving Physical Specification Pin Assignment Product Views Physical Function1. Press to launch the SmartImage on screen display SmartContrast SmartSaturate SmartSharpnessTechnical Specifications LCD PANELSCANNING VIDEOResolution & Preset Modes 18 factory preset modesThis data is subject to change without notice Automatic Power Saving Power Management DefinitionResolution H. freq kHzPhysical Specifications Signal AssignmentPin Assignment Pin No AssignmentPin No. Assignment Ground for +5VProduct Views Front View Product DescriptionPhysical Function TiltPhilips Pixel Defect Policy Philips Flat Panel Monitors Pixel Defect PolicyProduct Features Technical Specifications Resolution & Preset Modes Automatic Power Saving Physical Specification Pin AssignmentProximity of Pixel Defects BRIGHT DOT DEFECTS ACCEPTABLE LEVELMODEL 220C11 or 2 adjacent sub pixel defects = 1 dot defect SmartControl II Selective Models InstallationInstallation Start to use Q&A System support and requirement2. Start with Standard pane Adjust menu Start to use1. First launch -Wizard Display in Digital Tab HeadingSub Menu Display in AnalogColor menu Display in Digital First color Calibration Screen Plug Ins menu To return to Plug-in home pane select the plug-in tab Once a PIN is entered and accepted, the following dialog box appears Disable Theft button opens the following pane 1. Displays current preference settings OptionAuto Pivot Page Task Tray Menu Enabled Context Sensitive menuTask Tray Menu Disabled Change video graphic adapter to another one Update video driver RETURN TO TOP OF THE PAGE Installing Your LCD Monitor Front View Produt Description Connecting to Your PC The BaseFront View Product Description Rear ViewRESOLUTION Optimizing PerformanceInstalling Your LCD Monitor Connecting to Your PC Accessory PackConnecting to Your PC Power cordavailable for selective models available for selective models 2 Connect to PC a Turn off your computer and unplug its power cable The Base Attach the Base StandDetach the Base Stand Getting Started Getting StartedYour LCD Monitor Use the information file .inf for Windows 98/2000/XP/Vista or laterFor Windows XP For Windows VistaRETURN TO TOP OF THE PAGE On-Screen Display Description of the On Screen DisplayWhat is the On-Screen Display? Description of the On-Screen Display The OSD TreeThe OSD Tree Resolution notification Customer Care & Warranty NORTH AMERICA Canada USAWARRANTY COVERAGE PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOURYour Philips F1rst Choice Warranty What is covered?What is excluded? Thank you for purchasing this Philips monitorJust a click away Just a phone call awayInformation Your Philips F1rst Choice Warranty F1rst Choice Contact Information F1rst Choice Contact InformationYour Guarantee in Central and Eastern Europe Your Guarantee in Central and Eastern Europebecome necessary in order for the product to comply with local or national technical standards which apply in countries for which the product was not originally designed and/or manufactured. Therefore always check whether a product can be used in a specific country Consumer Information Centers Argentina Australia Brasil Canada New Zealand Belarus BulgariaCroatia Czech Republic Estonia United Arab Emirates Hong Kong Hungary India Indonesia Israel Latvia Lithuania MalaysiaCROATIA ESTONIAHUNGARY LATVIAROMANIA SERBIA & MONTENEGROSLOVAKIA SLOVENIALatin America PacificTURKEY UKRAINEAsia AUSTRALIANEW ZEALAND HONG KONG/MacauIndonesia Company Name PT. Gadingsari elektronika PrimaSouth Korea MalaysiaSingapore TaiwanThailand VietnamService hours Mon.~ Fri. 0800am~0500pm AfricaMiddle East SOUTH AFRICAMiddle East + North Africa Company AL SHAHD COMPUTER L.L.CIsrael Your International Guarantee International GuaranteeInternational Guarantee Your Philips F1rst Choice WarrantyUSA LIMITED WARRANTY Computer MonitorClick here to access the Warranty Registration Card WHAT IS COVERED?Where IS SERVICE AVAILABLE? Where CAN I GET MORE INFORMATION?Before Requesting Service TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDSTO GET WARRANTY SERVICE IN CANADA 877 835-1838 orMODEL # SERIAL # Just a phone call away Glossary A B C D E F G H I J K L M N O P Q R S T U V W X Y ZActive matrix Amorphous silicon a-SiBrightness CCFLcold cathode fluorescent lightChromaticity CIE Commission International de IEclairageContrast ratio D-SUBDigital Visual Interface DVI available for selective models Energy Star Computers Program GammaGrayscale IPS In Plane Switching LCD liquid crystal displayLiquid crystal LuminancePixel PolarizerRefresh rate SmartContrastSmartImage SmartResponseSmartManage Lite sRGBTFTthin film transistor TrueVisionUSB or Universal Serial Bus Device Vertical refresh rate DownstreamUpstream Installing Your LCD monitor driver Download and PrintDownload instructions Installing your LCD monitorPrinting instructions To print the manual