Philips 221S3UCB/27 user manual Troubleshooting, No Picture Power LED not lit

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7.Troubleshooting & FAQs

7. Troubleshooting & FAQs

7.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

•Check the connectors. Make sure the USB cable is firmly connected to the monitor.

•Disconnect and reconnect the USB cable again.

•Check the condition of the USB cable. If the cable is frayed or damaged, replace the cable. If the connectors are soiled, wipe them with a clean cloth.

No Picture (The screen is blank, although the computer power is on)

•Make sure the USB cable is properly connected the computer.

•Make sure the computer is on and working. The computer may be in sleep or power- saving mode, or displaying a blank screen saver. Move the mouse to “wake up” the computer.

Picture blinking, unstable due to insufficient power supply

•Check 2 USB connectors are firmly connected to the laptop.

•5V/3A AC to DC adaptor is used. Please refer to page 5 (AC to DC adaptor information) .

The picture “bounces” or moves in a wave-like pattern

•Move electrical devices that may cause electrical interference away from the monitor.

Cannot play DVDs using the Third-Party DVD player program

•Use the Media Player included in your operating system.

Visible signs of smoke or sparks

•Do not perform any troubleshooting steps

•Disconnect the monitor from mains power source immediately for safety

•Contact with Philips customer service representative immediately.

Imaging Problems

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

•Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging "

or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

•Always activate a moving screen saver program when you leave your monitor unattended.

•Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

•Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

•Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

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Contents Troubleshooting & FAQs Table of Contents Operation Safety precautions and mainte- nanceNotational Descriptions Weee Disposal of product and packing materialWaste Electrical and Electronic Equipment Package contents Setting up the monitorInstallation Number Adaptor Philips part Description Model70mm Remove the Base Stand Remove Base Stand and Base100mm Installation procedure DisplayLink Graphics Software InstallationClick I Accept, then software start to install USB monitor operationFrom the menu Device icon WDP opens How to control the displayPrinters Icon Select Screen Resolution Sets the display to upside down landscape mode ResolutionDuplicates these DisplaysCheck for updates Opens the Windows display setting windowDownloads them, if available Optimize for VideoDisplays a list of available resolutions 1920 x Automatic updatesDefined as the resolution of the main monitor Windows Vista and Windows XP systemConfigure this feature The resolution of screen Off Switches off the secondary display Optimize forOff DisplayLink display primary Mirror Secondary displayPicture/Display Monitor Panel Type Technical SpecificationsTFT-LCD BacklightRohs YES Resolution & Preset ModesMtbf EN61000-3-22006 Limits for Harmonic Current Emission Regulatory InformationLead-free Product Commission Federale de la Communication FCC Declaration Paikka/Ilmankierto VarningVaroitus Plassering/VentilasjonAchtung Beim Aufstellen Ergonomie Hinweis nur DeutschlandNur original-Ersatzteile verwendet werden China RoHS Philips’ Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsProximity of Pixel Defects Black Dot DefectsTotal bright dot defects of all types Dark subpixelCustomer Care & Warranty CPS IBAFujitsu AL Shahd Computer L.L.C Contact Information for Apmea regionNo Picture Power LED not lit TroubleshootingDisconnect and reconnect the USB cable again Image appears distorted.Text is fuzzy or blurredGeneral FAQs USB monitor FAQs Koninklijke Philips Electronics N.V. All rights reserved

221S3U, 221S3UCB/27 specifications

The Philips 221S3UCB/27 and 221S3U are exceptional monitors designed for professionals and enthusiasts alike, offering a perfect blend of performance, design, and energy efficiency. With a sleek appearance and a range of innovative features, these monitors cater to various needs in both home and office environments.

Starting with the design, the Philips 221S3UCB/27 and 221S3U boast a stylish and contemporary look that enhances any workspace. The ultra-slim profile, coupled with a narrow bezel, provides an almost borderless view that maximizes screen real estate. The monitor also features height-adjustable stands, allowing users to customize their viewing experience for optimal comfort.

One of the standout characteristics of these monitors is their impressive display performance. With a 21.5-inch Full HD resolution of 1920 x 1080 pixels, these monitors deliver stunning visuals with sharp details and vibrant colors. The LED-backlit display contributes to a higher contrast ratio, ensuring deeper blacks and brighter whites, which enhances the overall viewing experience, whether for work or entertainment.

In terms of technology, the Philips 221S3UCB/27 and 221S3U incorporate several advanced features. The SmartResponse technology ensures rapid pixel response times, reducing ghosting effects and making the monitors suitable for fast-paced gaming and video playback. Additionally, the IPS panel technology provides wide viewing angles, making it ideal for collaborative work or multi-user settings where screen sharing is common.

The monitors also prioritize eye comfort with Flicker-Free technology and LowBlue mode, which significantly reduce eye strain during extended usage. This is particularly beneficial for professionals who spend long hours in front of the screen, as it helps maintain visual comfort and productivity.

Connectivity options are versatile, with both monitors featuring multiple input ports, such as HDMI, DVI, and VGA, ensuring compatibility with various devices. The integrated USB hub adds convenience for connecting peripherals, enhancing the overall functionality of the monitors.

Furthermore, the Philips 221S3UCB/27 and 221S3U are designed with sustainability in mind. They meet international energy efficiency standards, helping to reduce power consumption without compromising performance. This eco-friendly approach not only benefits the environment but also leads to cost savings on energy bills.

In conclusion, the Philips 221S3UCB/27 and 221S3U are exceptional monitors that combine performance, design, and energy efficiency. With their advanced technologies and user-friendly features, they are well-suited for a wide range of applications, from professional tasks to multimedia entertainment, making them a worthwhile investment for anyone looking to enhance their visual experience.
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