Philips 223V5 Computer Monitor Troubleshooting and Frequently Asked Questions
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8.Troubleshooting & FAQs

v Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

v Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

v Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging "

or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

v Always activate a moving screen saver program when you leave your monitor unattended.

v Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

v Severe” burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

v Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

v The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

v You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

8.2 General FAQs

Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'?

Ans.: Recommended resolution for this monitor: 1920 x 1080 @ 60 Hz.

v Unplug all cables, then connect your PC to the monitor that you used previously.

v In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1920 x 1080 pixels.

v Open 'Advanced Properties' and set the Refresh Rate to 60 Hz, then click OK.

v Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920 x 1080 @ 60 Hz.

v Shut down your computer, disconnect your

old monitor and reconnect your Philips LCD monitor.

v Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for LCD monitor?

Ans.: Recommended refresh rate in LCD monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .icm)?

Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance Notational Descriptions Waste Electrical and Electronic Equipment Disposal of product and packing materialWeee Package contents Setting up the monitorInstallation Install base stand223V5LHSB Operating the monitorOFF 223V5LSB/223V5LSB2 for 1A model OSD Menu223V5LHSB Basic and simple instruction on the control keysRemove the Base Stand Remove Base Stand and BasePress the release button to detach the base column 100mm SmartContrast What is it?Image Optimization Philips SmartControl LiteStart with Standard pane Adjust menu Color menu Image Optimization Image Optimization Task Tray Menu Disabled  Exit Close SmartControl LiteTo download the latest version of SmartControl software LED Technical SpecificationsTFT-LCD YESMtbf Rohs YES EpeatResolution & Preset Modes Freq kHz Resolution Freq HzPower Management Power Management DefinitionFor more information, please visit Regulatory InformationLead-free Product Only for selective modelsEpeat Electronic Product Environmental  GS EK1-20002011 GS mark requirementEnergy Star Declaration Federal Communications Commission FCC Notice U.S. OnlyRegulatory Infomation Varoitus VarningAchtung Beim Aufstellen China RoHS EU Energy LabelCustomer care and warranty Philips’ Flat Panel Monitors Pixel Defect PolicyAdjacent dark subpixels Black Dot DefectsDark subpixel Total bright or black dot defects of all typesMSI Customer Care & WarrantyRTS Anovo CHFujitsu Country Call centerIBA AMCContact Information for Apmea region Consumer care number Opening hoursTroubleshooting Satisfactory, you can do manual adjustments via the OSD menuGeneral FAQs Q7 How should I clean the LCD surface? Troubleshooting & FAQs

223V5 specifications

The Philips 223V5 is a versatile and reliable monitor that caters to both home and office users seeking a balance between quality and performance. This 21.5-inch display is designed with an emphasis on visual clarity and energy efficiency, making it a suitable option for a variety of applications, including gaming, multimedia consumption, and productivity tasks.

One of the standout features of the Philips 223V5 is its Full HD resolution of 1920 x 1080 pixels. This ensures sharp, vivid images and crisp text, which enhances the overall viewing experience. The monitor employs a 16:9 aspect ratio, making it perfect for watching movies and playing games. The IPS panel technology provides wide viewing angles of up to 178 degrees both horizontally and vertically. This means that regardless of where you are positioned in relation to the screen, you can expect consistent colors and brightness levels.

The Philips 223V5 is also equipped with SmartContrast technology, which dynamically adjusts the contrast and image quality based on the displayed content. This feature enhances the details in dark images while ensuring that bright areas remain vivid. Furthermore, the monitor supports a dynamic contrast ratio of up to 20,000,000:1, which significantly improves the visual depth and ensures an immersive viewing experience.

Another key characteristic of the Philips 223V5 is its adherence to environmental standards. The monitor is designed to be energy-efficient, with a typical power consumption of only 18 watts during operation and a low power consumption of just 0.5 watts in standby mode. This makes it an eco-friendly choice for users who are mindful of energy use.

The design of the Philips 223V5 is sleek and modern, with ultra-narrow bezels that maximize the screen area. It provides various connectivity options, including VGA and HDMI, allowing users to easily connect it to a variety of devices, such as laptops, desktops, and gaming consoles.

In conclusion, the Philips 223V5 stands out as a well-rounded monitor that combines excellent display quality, energy efficiency, and modern design. With its impressive features and specifications, it serves as a great choice for users looking to enhance their viewing experience without breaking the bank. Whether for work or leisure, this monitor is poised to deliver reliability and performance.
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