Philips 227E4LSB/27 warranty General FAQs

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8.Troubleshooting & FAQs

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Lite. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Lite, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check if an updated SmartControl Lite driver is available.

Q4. When I click on Product Information, only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Lite and re-install it once more.

Attention

Theft mode enabled

Q5. I forgot my PIN for Theft Deterrence Function.What can I do?

Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor.

Please note that the anti-theft deterrence function is provided as a convenient free option. Managing PIN numbers is the sole responsibility of the individual user or the organization who sets it. In case the PIN number is forgotten, Philips service center can re-set it for you at a nominal charge after verification of ownership. Please note that this activity is not covered by standard warranty terms.

8.3 General FAQs

Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'?

Ans.: Recommended resolution for this monitor: 1920x1080@60Hz.

•Unplug all cables, then connect your PC to the monitor that you used previously.

•In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1920x1080 pixels.

•Open 'Advanced Properties' and set the Refresh Rate to 60Hz, then click OK.

•Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920x1080@60Hz.

•Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.

•Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for LCD monitor?

Ans.: Recommended refresh rate in LCD monitors is 60Hz, In case of any disturbance on screen, you can set it up to 75Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .icm)?

Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor. Follow the instructions to insert the ( companion CD-ROM) included in this package.

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Operation Safety precautions and mainte- nanceNotational Descriptions Temperature 0-40C 32-95F Humidity 20-80% RHWaste Electrical and Electronic Equipment Disposal of product and packing materialInstallation Setting up the monitorPackage contents Install base standVideo connector on the back of your Power cableMonitor firmly ComputerOperating the monitor Model 227E4QHAD, 227E4LHAB Switch monitor’s power onOSD Menu Basic and simple instruction on the control keysSetting up the monitor Why do I need it? What is it?Image Optimization SmartImage LitePhilips SmartControl Lite SmartContrastFirst launch -Wizard Start with Standard pane Adjust menu Color menu Image Optimization Image Optimization Context Sensitive menu Task Tray Menu DisabledExit Close SmartControl Lite Technical Specifications YES Technical Specifications 227E4QHSD 0C to 40 C Operating Condition30,000hrs EnvironmentalResolution & Preset Modes 227E4QHAD Power ManagementLead-free Product Regulatory InformationLuminance uniformity and colour rendering Brand owner offers take-back optionsEpeat Electronic Product Environmental Commission Federale de la Communication FCC Declaration Federal Communications Commission FCC Notice U.S. OnlyRegulatory Infomation Plassering/Ventilasjon Paikka/IlmankiertoBsmi Notice Taiwan Only Ergonomie Hinweis nur Deutschland Nur original-Ersatzteile verwendet werdenEU Energy Label China RoHSPhilips’ Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsProximity of Pixel Defects Black Dot DefectsTotal bright dot defects of all types Dark subpixelCustomer Care & Warranty Lithuania UAB Servicenet Bulgaria LAN ServiceTopaz-Service Company +38 044 245 73 Russia Contact Information for Central and Eastern Europe regionAL Shahd Computer L.L.C Contact Information for Apmea regionSatisfactory, you can do manual adjustments via the OSD menu TroubleshootingImage appears distorted.Text is fuzzy or blurred SmartControl Lite FAQsGeneral FAQs Q10 Are Philips LCD monitors Plug-and- Play? Q7 How should I clean the LCD surface?Troubleshooting & FAQs Koninklijke Philips Electronics N.V. All rights reserved

227E4LSB/27 specifications

The Philips 227E4LSB/27 is a stylish and versatile monitor designed to meet the needs of both casual users and professionals. With a sleek profile and aesthetically pleasing design, this 22-inch display is perfect for home or office environments. One of its standout features is its Full HD resolution of 1920 x 1080 pixels, which delivers sharp and vibrant visuals, making it ideal for multimedia consumption, graphic design, and everyday computing tasks.

One of the key technologies that the Philips 227E4LSB/27 incorporates is the use of LED backlighting. This not only enhances the image quality by providing better contrast and brightness levels but also contributes to energy efficiency, making it an eco-friendly option. The monitor has an impressive 250 cd/m² brightness, which ensures that images remain clear in various lighting conditions.

The Philips 227E4LSB/27 features an advanced IPS panel, which offers wide viewing angles of up to 178 degrees both horizontally and vertically. This means that the colors remain consistent and vivid, regardless of the angle from which the screen is viewed. This characteristic is particularly beneficial for collaborative work environments where multiple users may need to view the screen simultaneously.

In terms of connectivity, the monitor is equipped with a range of input options including VGA, HDMI, and DisplayPort, allowing users to easily connect various devices such as laptops, desktops, and gaming consoles. The built-in 2W speakers add convenience, eliminating the need for external speakers for everyday tasks.

Another essential feature of the Philips 227E4LSB/27 is its Eco-friendly design. It is certified with Energy Star and TCO certification, indicating its compliance with environmental standards. Users can save on energy costs without compromising performance.

The monitor also includes features aimed at user comfort. Its SmartControl Lite software allows for easy adjustment of display settings, while the Flicker-Free technology reduces eye strain during extended periods of use. The monitor also features a low blue light mode, which helps to minimize exposure to potentially harmful blue light.

In conclusion, the Philips 227E4LSB/27 is a feature-rich monitor that combines style and functionality. With its Full HD resolution, IPS technology, multiple connectivity options, and eco-friendly design, it stands out as an excellent choice for users seeking a reliable and efficient display.
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