Philips HWS8220Q user manual Return to TOP

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click on factory reset to reset the parameters of the monitor. Such choices are disabled when using DVI-D (digit) input.

Q&A

Q1. What is the difference between SmartManage, SmartControl?

A. SmartManage is a remote management/control software for IT managers to manage monitors across the network

SmartControl is a control panel extension, which helps users to adjust monitor performances and settings by a software interface, instead of the hardware buttons at the front bezel of the monitors.

Q2. I change the monitor on a PC to a different one and the SmartControl becomes un- usable, what do I do?

A. Restart your PC and see if SmartControl can work. Otherwise, you will need to remove and re-install SmartControl to ensure proper driver is installed.

Q3. The SmartControl functions well at the beginning, but it is not workable, what can I do? A. If the following actions were executed, the monitor driver may need to be re-installed.

●Change video graphic adapter to another one

●Update video driver

●Activities on OS, such as service pack or patch

●Run Windows Update and updated monitor and/or video driver

●Windows was booted with the monitor power off or disconnected.

To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.

If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl and re-install it.

Q4. After installing SmartControl, when clicking on SmartControl tab, nothing shows up after a while or a failure message shows, what happened?

A. It might be your graphic adaptor is not compatible with the SmartControl. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please pay attention to Philips’ web site for any updated SmartControl driver available.

Q5. When I click on Product Information, only partial information is shown, what happened?

A. It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl, and re-install it once more.

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Contents 220BW8 Safety and Troubleshooting Information Safety precautions and maintenanceInstallation Locations Don’tGeneral FAQs General FAQsWhat does the Refresh Rate mean for LCD? Screen Adjustments Can the Philips LCD Monitor be mounted on the wall?Compatibility with other Peripherals Can I connect my LCD monitor to any PC, workstation or Mac?LCD Panel Technology What are the advantages of TFT LCD compared with CRT?Why is there no flicker on an LCD Monitor? Ergonomics, Ecology and Safety Standards Troubleshooting Common ProblemsImaging Problems Press the Auto buttonGreen, red, blue, dark, and white dots CE Declaration of Conformity Energy Star DeclarationFederal Communications Commission FCC Notice U.S. Only FCC Declaration of ConformityCommission Federale de la Communication FCC Declaration EN 55022 Compliance Czech Republic OnlyVcci Notice Japan Only Polish Center for Testing and Certification NoticeMIC Notice South Korea Only North Europe Nordic Countries Information Bsmi Notice Taiwan Only Ergonomie Hinweis nur DeutschlandEnd-of-Life Disposal Information for UK onlyGreen & Yellow Earth E Waste Electrical and Electronic Equipment-WEEEChina RoHS Information for Users in the U. S Information for Users outside the U.SAbout This Manual Return to TOP Product Features SmartImage Lite Selective ModelsSmartResponse Selective Models Product Technical Specifications Lead-free ProductResolution & Preset Modes Audio Selective ModelsAutomatic Power Saving Freq kHz ResolutionPhysical Specifications Pin AssignmentProduct Views Front View Product DescriptionTilt Swivel Height adjustment Philips Pixel Defect Policy Philips Flat Panel Monitors Pixel Defect PolicyProximity of Pixel Defects Model Introduction SmartManage Features and BenefitsPhilips SmartControl Page Page Return to TOP Page Connecting Front View Product Description Rear ViewOptimizing Performance Accessory Pack Connecting to Your PCCable management 4Connect to PC Return to TOP Your LCD Monitor For WindowsFor Windows Me For Windows XPFor Windows Vista Description of the On Screen Display OSD TreeOnly available for Europe Model Only available for Nafta Model Only available for Asia Pacific Model Return to TOP Customer Care & Warranty Your Philips F1rst Choice Warranty Just a click away Just a phone call away F1rst Choice Contact Information Your Guarantee in Central and Eastern Europe Just a phone call away Consumer Information Centers Bosnia & Herzegovina Croatia Lithuania Latin America Chile Canada Bangladesh Indonesia Pakistan Middle East Your International Guarantee Page Limited Warranty Computer Monitor Before Requesting Service Just a phone call away Glossary SUB Digital Visual Interface DVI Gamma Nit Refresh rate SmartTouch controls USB or Universal Serial Bus Download and Print Installing FPadjust Program FPsetup4.3.exe
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