Frequently Asked Questions
33. Why does my monitor display "Out of Range"?
The video card installed in your computer may be too high for the monitor 's specifications. Please contact your computer manufacturer for details on how to lower resolution for your operating system.
34. What is Moire? Why does my monitor have this wavy phenomenon?
Moire is a natural effect or phenomenon of CRT that has the appearance of a wavy pattern, which is repetitive and superimposed on the screen as ripple images. These are a few suggestions to help reduce or minimize the effects:
●Some monitors have a Moire cancellation feature, activate it to the on position or adjust the Moire cancellation function via the OSD on the monitor.
●Change resolution to the recommended standard for the specific monitor size.
●Change Window viewing pattern/scheme to a pattern where the Moire is less visible.
●Change horizontal and vertical size to optimize the reduction of the Moire effect.
35.My monitor appears to be missing one or more colors. How do I correct this?
●If the OSD menu is also missing a color, please contact service for details
●Set color temperature to 9300 color coordination
●Check the video cable for any bent pins
●Video card could be defective (try the monitor with another computer).
36.When I degauss my monitor, it makes a loud noise. Is this normal?
Yes, when degaussing your monitor via the OSD, it is normal for the monitor to make a relatively loud noise. Please be aware that many models will not degauss more than once within any given time period (up to 10 minutes). This is due to the unit having a temperature sensitive resistor. While the unit is degaussing, the resistor increases in value with heat and once it reaches a certain temperature, the resistance will rise and prevent voltage from reaching the degaussing coil. This is what stops the degausser, and this device's resistance will decrease as it cools back off, enabling the degauss function to operate again. This is an intentional design and is an industry standard, not just for Philips monitors. Please be aware that not all models in the Philips range has this manual degauss function. Some models are built with an auto degauss feature which automatically degausses the monitor when it is switched on.
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