Philips SNR6500 Troubleshooting, Problem Cause/Solution, Type ipconfig, Click Network Connections

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Troubleshooting

EN

 

 

 

 

This section describes common problems you may encounter and possible solutions

 

 

to them. The Wireless Range Extender (WRE) can be easily monitored through panel

 

 

indicators to identify problems.

 

Problem

Cause/Solution

 

I cannot browse to my Wireless Range

Your PC did not get an IP address from the Wireless Range Extender.

 

Extender

• Verify that your PC has an IP address.

 

Open a command box (Windows key ‘r’, type cmd, hit enter).

Type ipconfig.

Check that your gateway address is 192.168.1.3

Your PC can not communicate with your Wireless Range Extender.

Verify that you can communicate with the Wireless Range Extender. Open a command box.

Type ping 192.168.1.3

Response should be ‘Reply from 192.168.1.2: bytes=32 time=110ms TTL=32’ (time and TTL could be different)

My PC does not have/get an IP address

Network card is not configured to obtain an IP address automatically.

 

• Check NIC (Network Interface Card) is in DHCP mode.

 

See chapter ‘Configure your PC’.

Network card speed does not match Wireless Base Station speed.

Set network adapter to a fixed speed on your computer.

1 Click Start.

2 Click Settings.

3 Click Network Connections.

4 Select you network card. Right mouse click. Select Properties. 5 Click Configure.

6 Click Advanced tab. Click Link Speed & Duplex.

Select a Full Duplex speed (either 100Mbps or 10Mbps)

Cable between PC and Wireless Base Station is not connected.

• Check Ethernet cable and lights on the wireless bases station.

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Contents Wireless Range Extender Contents Environmental information Important safety informationSafety Precautions DisclaimerWhat’s in the box What else you will needENIntroduction What are wireless network connections?Securing your wireless network SNR6500Image of rear side explaining ports and buttons Your Wireless Range ExtenderLight Status Description Image of bottom sideENInstall Connect the Ethernet cable to to Modem/PC port Click Install Software Configuration Repeater ModeConfiguring the Wireless Base Station with Installation CD Open My computerPage Click Home Network Settings Click Wireless Click Save Settings Configuration Access Point Mode Page Click Security Click Wireless Securing your Home NetworkClick Wireless Encryption WEP encryption is now activeClick Site Survey Select Key Type 104/128bit EncryptionClick View available Wireless Networks Click Apply ChangesSetup the WPA encryption WPA encryption is now active Menu Setup Wizard Menu Home Network Settings WDS In Repeater Mode onlyMenu Security Settings Click ‘SAVE SETTINGS’ WEPMenu Advanced Settings MaintenanceWindows NT Configuring Client PCTCP/IP Configuration Disable Http Proxy Obtain IP Settings from Your Wireless Base StationWindows Windows XP Configuring Your Macintosh Computer Configuring your wireless adapter Internet ExplorerHow to set-up a computer network? Finding the MAC address of a Network Card ENWizard Network Settings Page For Windows ME and Windows 98SE Page Click ‘OK’ to accept the changes Type ipconfig TroubleshootingProblem Cause/Solution Click Network ConnectionsGlossary of terms Technical Specifications Physical CharacteristicsEC Declaration of Conformity Takuutodistus Type SNR6500