Philips LC4043, 20 series manual Troubleshooting, Problem

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10. TROUBLESHOOTING

English

If a fault occurs, first check the points listed below before taking the projector for repair.

If you are unable to remedy a problem by following these hints, consult your dealer or service organisation.

WARNING

Under no circumstances should you try to repair the projector yourself as this could invalidate the warranty.

PROBLEM

POSSIBLE CAUSE

• SOLUTION

Image is not displayed

Mains lead is not correctly connected.

• Correctly connect mains lead.

The filter holder is not installed correctly or is damaged.

Install the filter holder correctly (see ‘Cleaning the dust filter’ under Additional Information’).

Lamp holder cover is not closed correctly or the lamp holder is damaged.

Close the cover correctly (see ‘Lamp replacement’ under Additional Information’).

Signal cable not correctly connected.

• Connect signal cable correctly.

The projector is in OFF position.

Press STANDBY/ON/OFF button to to switch on the projector ON.

Lamp ceased to operate or does not light up at all (indicator lights up red)

Lamp is still hot while the projector attempts to restart the lamp.

Do not switch the set off; it will restart the lamp automatically within a few seconds.

Lamp circuit failure or worn-out lamp.

Take the projector to your nearest Service Centre, or

Replace lamp (see ‘Maintenance’).

Internal temperature of the projector is too high.

Wait a few minutes and check to see if the air outlets are blocked.

Disconnect and re-connect the mains cord to the projector. If the temperature in the meantime decreased sufficiently, the projector will start up in the standby mode.

Lamp indicator blinks orange

Lamp life is almost expired (less then 100 hours to go).

• See lamp life counter on start up screen for details.

Lamp indicator lights up orange

Lamp life is expired.

Image does not match up with the projected screen

Horizontal or vertical shift or horizontal size are not adjusted correctly.

Adjust horizontal or vertical shift or horizontal size (See ‘Data adjustments’ under ‘Picture Control’).

Picture rolls

Signal cable is not correctly connected.

• Connect signal cable correctly.

Picture too bright

MONITOR OUT has been enabled, while no external monitor is connected.

Disable the MONITOR OUT option. Press MENU and use cursor control to go to the SOURCE item on the menu bar. Choose MONITOR OUT and select OFF.

Picture too dark or bright with external monitor connected

MONITOR OUT has been enabled, but the external monitor is not correctly connected. (The picture on both displays is too bright)

Connect the (optional) Y-cable (See ‘Connecting to an external monitor’ under ‘Installation’).

If the Y-cable is correctly connected, verify whether the input impedance of the monitor is correctly set on 75 Ohm.

MONITOR OUT has not been enabled, but the external monitor is connected. (The picture on both displays is too dark)

Enable the MONITOR OUT option. Press MENU and use cursor control to go to the SOURCE item on the menu bar. Select MONITOR OUT and select ON.

No sound

Audio cable is not correctly connected.

• Connect audio cable correctly.

Volume is not adjusted.

Adjust volume.

Mute or A/V-mute is active.

• Cancel mute or A/V-mute.

The projector does not react to commands from the remote control

Remote control is not switched on.

• Switch on the remote control.

Poor colour

Wrong video system has been selected.

Select the correct video system (see ‘Video system selection’ under ‘Picture Control’).

Adjust brightness, contrast, saturation or hue (see ‘Video adjustments’ under ‘Picture Control’).

Image is blurred

Image is not focused.

• Adjust focus ring.

Distance between projector and ‘screen’ is not correct.

Adjust the distance between the projector and the screen.

Signal cable is not correctly connected.

• Connect signal cable correctly.

Distance is too great.

• Reduce distance.

Batteries are exhausted.

Replace batteries (see ‘Inserting the batteries in the remote control’).

IR sensor is obstructed.

• Remove obstacle.

Proper mouse software has not been installed on your computer.

Install proper mouse software.

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Contents Philips Multimedia projector Hopper 20 series AudioImportant Note for Users in the U.S.A @ # Introduction Things YOU should Know Important Safeguards Projector Features Volume +Functional Overview See illustrations onPositioning the Projector and Screen SET UPAdjusting the Focus and Size of the Image Mains SupplyS h Inserting the Batteries in the Remote ControlHorizontal angle horizon Moving the ProjectorVIDEO/COMPUTER Cables and Adaptor InstallationVideo/computer cables and adaptor CABLE/ADAPTOR Connections LengthPC Desk Top/Lap Top Macintosh Desk Top/Power Book/Power Mac Connecting to a computerConnecting to a Computer GeneralConnecting to Video Equipment Connecting to video equipmentPAL, NTSC, Secam VHS Connecting to AN External Monitor Connecting to Audio EquipmentConnections Preparation OperationPreparation/Picture control Picture ControlPicture control Tip for Windows usersAudio Control Picture control/Audio control/Personal PreferencesVideo system selection Personal PreferencesPersonal Preferences/Other settings Other SettingsOther settings Cleaning the Dust Filter Installing the Remote Control SoftwareCleaning RS-232C PC Control Interface SoftwareTo clean your trackball MaintenanceMaintenance of Your Remote Control Additional InformationResetting the Lamplife Time Lamp ReplacementYes No Troubleshooting Problem

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