Philips SL300i Advanced Network Problem solving, Check your computers IP configuration as follows

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ENGLISH 51

Chapter 17 - Advanced (Network) Problem solving

Go to www.philips.com/streamium for the latest information on problem solving.

Movies will not play:

The bit rate might be too high. Convert the movie to a lower bit rate.

Check your broadband Internet speed

At www.2wire.com/meter/bm.html you can check your broadband Internet speed. This should be more than 240 kbps for the SL300i's Internet function to work.

Check with your Internet Service Provider:

Whether you may connect more than one device (computers and the Streamium system) to the internet connection.

Whether your ISP allows only devices with registered MAC addresses to connect to the Internet.

Whether or not you need to set-up proxy servers for HTTP and/or RTSP.

Check whether you have activated the same wireless encryption key throughout your wireless network:

If you have forgotten your Encryption key, switch off encryption or set a new encryption key for your entire wireless network and for the SL300i.

If you are using a firewall, check whether you have opened the ports

42951 TCP and 42591 UDP:

Some ports need to be opened, check at www.philips.com/streamium for the latest information on which ports need to be open.

Check your network's IP configuration:

Check the Options menu of the SL300i. In the Network > Network Info menu a gateway address should be present.This should be the IP address of the PC or network device that connects to the Internet.You can check the network gateway address through your network adapter program or with IPCONFIG (see below).

Note: Philips Wireless USB/Notebook Adapter users may click the 'Link information' tab in the CPWUA/CPWNA Monitor program.

Check your computer's IP configuration as follows:

For Windows 98SE / Windows Me:

1

2

3

4

Click 'Start', 'Run...', and enter ‘winipcfg’. Click 'OK' to view the IP settings.

In this window, select your wireless network adapter. Click 'More Info>>' to expand.

For Windows XP / Windows 2000:

1Click 'Start', 'Run...', and enter ‘command’.

2In the DOS box, type ‘ipconfig /all’ and press Enter.

3For each network adapter, you will see results similar to the window on the left.

If your network uses static IP addressing that you have set manually, then you will also need to choose a unique IP address for the SL300i in the same range as the network's IP addresses (e.g. 192.168.2.xxx). Use the same subnet mask as your network

(e.g. 255.255.255.000), and write down the IP address of the network device that connects you to the Internet (the Gateway IP address).

Sometimes your Internet Service Provider requires you to use a proxy address. Check this with your Internet Service Provider. Alternatively, check the proxy settings of your Internet browser software for more information.

Image 51 Contents
Wifi Wireless Multimedia Link Front view Rear view HelplineUSA Card Packaging contentsIntroduction SL300iFront view Rear viewTo connect the SL300i to the S-Video input of your TV Introduction IndexSafety Precautions Important informationIf appropriate at hand Installing the software Start by installing Philips Media ManagerDouble-clicking the icon opens the Media Manager window Connecting the SL300i Option B If you already have a wireless computer networkYour PC or wired network If you do not have a wireless computer network Option a InstallingHave fun If you already have a wireless computer network Option B Wireless Network Name SsidEncryption key English Have fun Important only use CAT.5 shielded Ethernet cable STP If you want to make a wired connection Option CEnglish Have fun Internet Enabling broadband Internet entertainmentRegistration for free Internet services Pressing the Internet button for the first timeNext, press OK to send your email address to My.Philips Have fun Using the SL300i InternetPC Link Basic navigation This is the basic way of navigating through all the menusTo go back to a previous menu, press Disclaimer Upgradeability TrademarksAdditional information Environmental informationAudio/video problems Problem Possible cause Problem solvingPC / Network problems Problem Possible cause Problem Possible cause SolutionProblem Possible cause Selects one of the available users Remote ControlRemote control buttons Accesses the SL300i settingsPlacing batteries Using the remote controlSMS TEXT-style keys Entering or editing numeric and text informationNavigation keys Direct number key entrySmart Navigation Jump To number keys on the remote controlAdvanced navigation and advanced SL300i functions Navigation viewFor movies Play ViewFor music For photosAbout ‘My.Philips.com’ Advanced Philips Media Manager usesConnect the SL300i directly to the TV Overview of SL300i connectionsMain Menu System Menu Options menuChoose 43 pan-scan, 43 letterbox or Picture MenuTV Shape PictureNetwork menu See DNS Static IP settingsComputer that provides Internet Connection Sharing This should be a valid IP Address, likeParental Level Disclaimer Preferences menuAlready built-in What you need to know about networksAlso known as ad-hoc / peer-to-peer Wired Network with More than TWO PCsWireless Network with More than TWO PCs Also known as Direct connection network max. two PCsSecuring your network from Internet access Advanced wireless network informationWhat are wireless network connections? Securing your wireless networkDont DOs and DONTs of securing your wireless networkEntering an encryption key Setting the encryption key for the SL300iSetting the encryption key for your Wireless Network Adapter Internet Connection Sharing ICS configuration and usage issues Enabling Internet Connection Sharing for Windows XP Enabling Internet Connection Sharing ICSEnabling Internet Connection Sharing for Windows 98SE Enabling Internet Connection Sharing for Windows Me Enabling Internet Connection Sharing for Windows For Windows 98SE / Windows Me Advanced Network Problem solvingCheck your computers IP configuration as follows Movies will not playGlossary Streaming Streamium Vertical position Advanced TV SettingWireless Base Station wireless gateway router Most popular type of wired home networkUpgradeability for new codecs Technical specifications
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