Philips SL400i Problem Possible cause Solution, PC / Network problems Problem Possible cause

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Problem

Possible cause

Solution

 

 

 

The SL400i does not respond to any of the

Internal error.

Unplug the mains and wait at least 10 seconds

buttons including the standby button.

 

before reconnecting it.

 

 

 

The Sl400i switches to standby with the

The SL400i has a thermal shutdown

Disconnect the mains, let the set cool down, improve

Power-LED flashing on and off.

that shuts down the set when

ventilation, and reconnect the set to the mains.

 

the internal temperature

 

 

exceeds a certain threshold.

 

6.2 PC / Network problems

Check the Support section on www.philips.com/streamium for the latest information on problem solving.

Problem

Possible cause

Solution

The Installation CD will not start.

Autorun disabled for your drive.

Double-click ‘My Computer’, then the CD-ROM drive icon and finally ‘Setup.exe’ to start the CD.

The software will not install.

Wrong operating system.

Go to www.philips.com/streamium to see which

 

 

operating systems are supported.

No wireless connection or intermittent drop-out of the wireless connection.

Wireless signal range, speed, and strength can be affected by interference from neighbouring wireless networks and devices. Electro-magnetic devices such as televisions, radios, microwave ovens, and cordless telephones, especially those with frequencies in the

2.4GHz range, may also interfere with wireless transmission.

Switch off wireless devices that interfere with your wireless network connection.

Pressing the PC LINK button produces an empty content screen on your television.

PC is switched off.

Switch on your PC.

 

 

The Media Manager software is not

Start the Media Manager software.

running.

 

 

 

No wireless network adapter

Connect the wireless network adapter to your PC or

connected or range too long

reposition your Wireless USB adapter.You may check

(weak radio signal).

the link quality by pressing the MENU button and

 

selecting Network > Wireless Info > Signal Level.

 

 

Network host (PC) or wireless base

Make sure your home network is operational before you

station is switched off.

try to contact a networked computer with the SL400i.

 

 

Your Wireless Base Station/network

Add the SL400i MAC address to the list of devices that

router employs MAC filtering and

may connect to your Base Station/Gateway router. (See

prevents the SL400i from connecting

its user manual for how to do this.) Press the MENU

to your network.

button and select: Network > Wireless Info > NIC

 

MAC Address to see the wireless MAC address.

 

 

Not enough USB bandwidth available

If you share the USB bandwidth with other heavy

for your wireless USB adapter.

USB bandwidth users (like USB cameras, scanners or

 

ReWritable drives, etc.), the remaining bandwidth may

 

not be enough.

 

 

Radio interference from other

Check whether a wireless connection can be

(wireless) devices.

established with other devices switched off.

 

(e.g. microwave ovens, other wireless devices, etc.)

 

 

(Wireless) network problems.

See advanced network problem solving on page

 

51-52 of the extended User Manual on CD-ROM.

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Contents Wifi Wireless Multimedia Link Front view Rear view SL 400i/00 European RegulationsSL 400i/05 SL 400i/19SL400i IntroductionRear view Front viewIntroduction IndexImportant information Safety PrecautionsStart by installing Philips Media Manager Installing the softwareOption B If you already have a wireless computer network Connecting the SL400iYour PC or wired network If you do not have a wireless computer network Option a InstallingHave fun Network Name Ssid Encryption KEY If you already have a wireless computer network Option BEnglish Have fun Important only use CAT.5 shielded Ethernet cable STP If you want to make a wired connection Option CEnglish Have fun Internet Enabling broadband Internet entertainmentPressing the Internet button for the first time Registration for free Internet servicesHave fun Internet Using the SL400iPC Link This is the basic way of navigating through all the menus Basic navigationTo go back to a previous menu, press Additional information Upgradeability TrademarksEnvironmental information DisclaimerAudio/video problems Problem Possible cause Problem solvingPC / Network problems Problem Possible cause Problem Possible cause SolutionMovies Problem Possible cause
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