Black Box KV3204A, KV3304A, KV3004A manual Performing upgrades, Items required to perform an upgrade

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ServSwitch Wizard VGA (USB)

4.3 Performing upgrades

The ServSwitch Wizard VGA (USB) unit is fully upgradable via flash upgrade. Such upgrades require a Windows-based computer system to be linked via the OPTIONS port.

Items required to perform an upgrade

Optional upgrade cable (see Appendix C for pin-out specifications).

A Windows-based upgrade computer with an RS232 serial port.

The latest version of the KVM Firmware Uploader and firmware files for the ServSwitch Wizard VGA (USB) unit (available from Black Box Technical Support—call 724-746-5500 or send an e-mail to info@blackbox.com).

To use the KVM Firmware Uploader utility

1Download the latest ServSwitch Wizard VGA (USB) unit KVM Firmware Uploader from Black Box Technical Support and install it on a Windows based upgrade computer that will be connected to the ServSwitch Wizard VGA (USB) unit. The files are sup- plied as a compressed ZIP file. Decompress the ZIP file with an appropriate tool such as WinZip (www.winzip.com) and copy all contained files to the same folder on the upgrade computer.

2Remove the power supply plug from the rear panel of the unit.

3Connect the serial port of the upgrade computer to the OPTIONS port on the rear panel of the unit using the optional upgrade cable. There is no need to adjust the computer’s serial port settings as the application will do this automatically.

4While powering on or when already powered: Press and hold the COMPUTER and MODE buttons (for up to ten seconds) until the numeric indicator shows ’U’.

5From the folder created/used in step 1, select the KVMUploader file/icon to run the upgrade utility. The KVM Firmware Uploader dialog will be displayed:

Figure 4-1. KVM Firmware Uploader utility screen.

6Click the Query Unit button to confirm that communication is possible with the ServSwitch Wizard VGA (USB) unit and to establish its firmware details. If successful, the ‘Unit connected’ field should show the name of the ServSwitch Wizard VGA (USB) unit and the current firmware will also be listed.

If the application cannot contact the ServSwitch Wizard VGA (USB) unit, re-check the connection cable and click the Advanced... button to check that the correct serial port is being used. Change the serial port within the Advanced... section, if necessary.

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Contents ServSwitch Wizard VGA USB ServSwitch Wizard VGA USB Trademarks Used in this ManualFCC and IC RFI Statements ServSwitch Wizard VGA USB Table of Contents Specifications Overview Overview IntroductionWhat‘s Included FeaturesAdditional Items You May Need Number Component Description Rear Panel Front panel Front panel components Computer to be switched to up to four video monitors Installation Mounting InstallationRack brackets KV3004A model only User console ConnectionsTo connect peripherals to the user console Connecting speakers to the user console Computer systems To connect a computer systemConsole User Power in connection To connect the power supplyTo connect a computer or device for remote control Channel switching by external controlOptions port pinout Serial port parameter settings Control by RS-232 serialControl by channel select input lines Serial port channel selection codesSynchronizing multiple units 15. Connections for synchronizing two unitsManaging Edid video display information Using stored Edid information onlyRefreshing Edid information during use Configuration Configuration Using the Configuration MenuTo use the configuration menu To exit the configuration menu and save changesEnter the Switch Mode menu Enable mouse switching defaultDisable mouse switching Enter the User Preferences menuMouse switching General configuration 4.2.1 Changing hotkeysOptions port speed Switching mode To set the default switching modeOptions port channel control behavior To define the Options port behaviorTo reset configuration to factory defaults To set a new passwordMiscellaneous functions To refresh Edid information from the monitorItems required to perform an upgrade Performing upgradesTo use the KVM Firmware Uploader utility Issues to consider when performing flash upgrades To select a computer using the front panel Selecting a computer using the front panelOperation Selecting a computer Selecting a computer using hotkeys OperationTo use standard hotkey press combinations Selects channelTo select a computer using the mouse buttons Selecting a computer using the mouse buttonsTo use additional hotkey press combinations Locking access to the computers To cancel the passwordIf you forget the password To lock the unitTo select an autoscan mode AutoscanningTo select an autoscan period To choose 5 minutesTo start autoscanning To stop autoscanningAppendix A. What is True Emulation? Enumerated USB switchingEmulated USB switching True EmulationAppendices Appendix B. Default Edid video modes Serial remote control and flash upgrade cable 8p8c Serial remote control and flash upgrade cable 10p10cAppendix C. Cable pin-outs Multi-head synchronization cable 8p8cAppendix D. Safety information Black Box Tech Support FREE! Live /7 About Black Box

Black Box ServSwitch Wizard VGA (USB), KV3004A, KV3204A, KV3404A, KV3304A specifications

The Black Box KV series of KVM (Keyboard, Video, Mouse) switches, including the KV3404A, KV3204A, KV3304A, and KV3004A, offer a robust solution for managing multiple computers from a single workstation. These devices are designed for efficiency, reliability, and user-friendly operation, catering to the needs of IT professionals across various industries.

The KV3404A KVM switch is capable of supporting up to four servers and features high-resolution VGA video output. It employs USB technology for keyboard and mouse connectivity, ensuring broad compatibility with various operating systems. This switch enables users to quickly switch between connected servers using a simple push-button interface or keyboard shortcuts, enhancing workflow and saving time.

The KV3204A offers similar functionality but adds the convenience of a built-in OSD (On-Screen Display), which provides an intuitive graphical interface for managing the connected devices. The OSD allows users to easily identify and switch between servers using an on-screen menu, streamlining operations in environments with multiple systems.

The Black Box ServSwitch Wizard VGA (USB) is known for its advanced video enhancement technology, providing superior image quality and extended distance support. It can transmit video signals up to 65 meters, making it suitable for large areas where the servers may be located far from the workstation. Additionally, this model is compatible with various video resolutions, ensuring high-definition performance across all connected devices.

The KV3304A and KV3004A models cater to different user needs, with the KV3304A supporting video resolutions up to 1920 x 1080 pixels. Meanwhile, the KV3004A focuses on essential KVM functionality, making it an economical choice for users who require basic switching capabilities without additional features.

In terms of security, these KVM switches are equipped with features like hot plugging and keyboard and mouse emulation, ensuring a seamless user experience. With support for multiple operating systems, including Windows and Linux, the KV series presents a versatile solution for businesses looking to optimize their IT management.

Overall, the Black Box KV series provides a comprehensive, user-centric approach to KVM switching. With advanced features, reliable performance, and excellent compatibility, these devices are ideal for data centers, server rooms, and any environment where efficient server management is a priority.