Black Box ServSwitch Wizard DP USB Performing upgrades, Items required to perform an upgrade

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ServSwitch™ Wizard DP USB

4.3 Performing upgrades

The Wizard DP USB unit is fully upgradeable via flash upgrade. Such upgrades require a Windows-based computer system to be linked via the OPTIONS port.

4.3.1 Items required to perform an upgrade

Optional upgrade cable (see A.1 Cable pin-outs for pin-out specifications).

A Windows-based upgrade computer with an RS232 serial port.

The latest version of the KVM Firmware Uploader and firmware files for the Wizard DP USB unit - please contact Black Box technical support.

4.3.2 To use the KVM Firmware Uploader utility

1 - Obtain and run the KVM Firmware Uploader.

Download the latest Wizard DP USB unit KVM Firmware Uploader and install it on a Windows-based upgrade computer that will be connected to the Wizard DP USB unit. The files are supplied as a compressed ZIP file. Decompress the ZIP file with an appropriate tool such as WinZip (www.winzip.com) and copy all contained files to the same folder on the upgrade computer.

2 - Power off the Wizard DP USB unit

Remove the power supply plug from the rear panel of the unit.

3 - Connect the upgrade computer to the Wizard DP USB unit

Connect the serial port of the upgrade computer to the OPTIONS port on the rear panel of the unit using the optional upgrade cable.

USER

CONSOLR

NSOLE

OPTIONS

4

Figure 4-1. Connecting the optional upgrade cable to the Options port

There is no need to adjust the computer’s serial port settings as the application will do this automatically.

4 - Invoke upgrade mode

While powering on or when already powered: Press and hold the COMPUTER and MODE buttons (for up to ten seconds) until the numeric indicator shows ‘’.

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Contents ServSwitch Wizard DP USB ServSwitch Wizard DP USB Trademarks Used in this ManualFCC and IC RFI Statements ServSwitch Wizard DP USB Table of Contents What‘s Included SpecificationsAdditional Items You May Need Overview OverviewWizard DP USB features Computer button IndicatorsInstallation Mounting the modules desk or rack InstallationRack mount Connections Connecting peripherals to the user consoleUser console Connecting speakers to the audio socket Connecting a computer system Computer connectionsPower connection Connecting the power adapterOptional remote control Connecting the optional remote controlSynchronizing multiple units 12. Connection layout for synchronized operationConnecting a computer or device for remote control Channel switching by external controlOptions port pinout Serial port channel selection codes Serial port parameter settingsControl by RS-232 serial Control by channel select input linesConfiguration Using the configuration menu Display will show the pressed letter, e.gConfiguration Options port channel control behavior Switching modeTo set the default switching mode To define the Options port behaviorTo set a new password To show the current firmware versionItems required to perform an upgrade Performing upgradesTo use the KVM Firmware Uploader utility Configuration Issues to consider when performing flash upgrades Commence the upgradeOperation To select a computer using the front panelOperation Selecting a computer Using hot keys + tab Selecting a computer using hotkeysChoosing which computers are accessed when What are hotkeys?Additional hotkey press combinations Selecting a computer using the mouse buttons To select a computer using the mouse buttonsIf you forget the password Locking access to the computersTo cancel the password To lock the unitTo select an autoscan mode AutoscanningTo start autoscanning To select an autoscan periodTo stop autoscanning Cable pin-outs Serial remote control and flash upgrade cable 8p8cSerial remote control and flash upgrade cable 10p10c Multi-head synchronization cable 8p8cSafety Information AppendicesServSwitch Wizard DP USB Black Box Tech Support FREE! Live /7 About Black Box

ServSwitch Wizard DP USB, KV9804A specifications

The Black Box KV9804A, known as the ServSwitch Wizard DP USB, is a versatile and advanced KVM switch designed for seamless control of multiple computers from a single workstation. Ideal for businesses and data centers that require efficient management of multiple devices, this switch supports a variety of configurations and offers several key features that enhance productivity and streamline operations.

One of the standout features of the KV9804A is its ability to support up to four computers simultaneously. This is particularly useful for users who need to monitor and control multiple systems without the clutter of several keyboards, mice, and monitors. The switch utilizes advanced DisplayPort technology, allowing it to support high-definition video resolutions, making it suitable for tasks that demand high graphical fidelity.

The KV9804A is designed with USB connectivity in mind, enabling easy plug-and-play installation. Users can effortlessly connect their devices without the need for complicated setup processes. This immediate accessibility ensures minimal downtime and enhances workflow efficiency, allowing users to focus on their tasks rather than on managing equipment.

Additionally, the Black Box KV9804A supports audio functionality, allowing users to switch audio output alongside video, enhancing the overall user experience when managing multimedia applications. Its compact design ensures that it occupies minimal space, making it an excellent choice for environments with limited real estate.

Along with its robust hardware capabilities, the device also employs advanced switching technologies. It offers hotkey switching, allowing users to toggle between computers using dedicated keyboard shortcuts. This feature is invaluable for professionals who need to quickly switch their focus between systems without interrupting their workflow.

Security is another key consideration with the Black Box KV9804A. It incorporates features that allow for user authentication and access control, ensuring that only authorized personnel can access the connected devices. This is critical in environments where data security is paramount.

In summary, the Black Box KV9804A ServSwitch Wizard DP USB is a feature-rich KVM switch that provides high-quality video support, USB connectivity, audio switching, and user-friendly operation. Its combination of versatility, security, and advanced switching technologies makes it an ideal choice for any professional environment that requires efficient management of multiple computers. Whether in a corporate office, data center, or creative studio, the KV9804A enhances productivity and simplifies workflows.