Black Box manual Welcome to the ServSwitchTM Family, KV812A KV814A KV822A KV824A

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THE SERVSWITCH™ FAMILY

Welcome to the ServSwitchTM Family!

Thank you for purchasing a BLACK BOX® ServSwitchBrand KVM switch! We appreciate your business, and we think you’ll appreciate the many ways that your new ServSwitch keyboard/video/mouse switch will save you money, time, and effort.

That’s because our ServSwitch family is all about breaking away from the traditional, expensive model of computer management. You know, the one-size- fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no more, no less.” Why not a single user station (monitor, keyboard, and mouse) for multiple computers—even computers of different platforms? Why not a pair of user stations, each of which can control multiple computers? Why not multiple user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line of robust solutions for all these applications. Do you have just two PCs, and need an economical alternative to keeping two monitors, keyboards, and mice on your desk? Or do you need to share dozens of computers, including a mix of IBM® PC, RS/6000®, Apple® Macintosh®, Sun Microsystems®, and SGI® compatibles among multiple users with different access levels? Does your switch have to sit solidly on a worktable and use regular everyday cables? Or does it have to be mounted in an equipment rack and use convenient many-to-one cables? No matter how large or small your setup is, no matter how simple or how complex, we’re confident we have a ServSwitch system that’s just right for you.

The ServSwitchfamily from Black Box—the one-stop answer for all your KVM- switching needs!

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This manual will tell you all about your new ServSwitch™ USB or ServSwitch™ USB Plus unit, including how to install, operate, and troubleshoot it. For an introduction to the ServSwitch USB or USB Plus, see Chapter 2. The ServSwitch USB and USB Plus product codes covered in this manual are:

KV812A

KV814A

KV822A

KV824A

This manual also includes information about the Remote-Control Module accessory, whose product code is:

KV6REM

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Contents KV812A KV814A KV822A KV824A Welcome to the ServSwitchTM Family KV812A KV814A KV822A KV824AServswitch USB and USB Plus RADIO-FREQUENCY Interference Statements Declaration of Conformity NOM Statement Servswitch USB and USB Plus Contents Servswitch USB and USB Plus Specifications Temperature Tolerance ConnectorsPower WeightFeatures and Benefits IntroductionServswitch USB and USB Plus Complete Package ServSwitch USB Illustrated Status display 7-segment LEDRear panel of the 2-port ServSwitch USB Plus KV822A Safety Concerns Configuration Configuration DIP switchSetting the Enumeration Guard Time Positions 5 Guard Time PositionSetting the Autoscan Pause Time Position Setting Which Ports to Cycle To and Autoscan PositionEnabling/Disabling Mouse Switching USB Plus Only, Position Installation What Else You’ll NeedGetting Your PCs Ready and Verifying Your Peripherals Connecting Your Devices 3 PS/2 Keyboard and Mouse OPTIONAL, USB Plus only Keyboard Key Mappings Cpus Powering the System Interpreting the Status Display at Power-Up OperationUsing the Front-Panel Pushbutton OperationInterpreting the Status Display During Normal Operation Display Shows MeaningOperation Using the PS/2 Mouse Optional, USB Plus Only To tab through channelsUsing the Remote-Control Module Optional, USB Plus Only Troubleshooting Things To TryPower key on my Mac USB keyboard doesn’t seem to work My video quality is poor smearing, fuzziness, rippling, etcCalling Black Box Shipping and PackagingPage Page Customer Support Information