Black Box IC165AE manual Other Problems, Solutions

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CHAPTER 5: Troubleshooting

on. If the uplink port red LED is on, disconnect all of the devices and reset the hub as described on the previous page. Then plug the devices in one at a time and run their applications, noting when the failure reoccurs.

NOTE

If a device is unplugged while in suspend mode, its configuration informaton will be reset. To reconfigure, simply reset the Hub.

5.2 Other Problems

The following is a list of symptoms, possible causes, and suggested solutions.

Symptom: Reset (amber) LED is on.

Cause: Uplink (host) connection is lost.

Solutions:

1.Upstream cable is disconnected. Reconnect.

2.Upstream hub or host is powered off. Make sure all upstream hubs are powered on.

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Contents USB Director/4-Port Hub FCC and IC Statements UL Listing European Union Declaration of Conformity USB DIRECTOR/4-PORT HUB NOM Statement Trademarks Contents Specifications Maximum DevicesWatt, 5 V @ 1⁄10 amp Introduction OverviewSystem Requirements What the Package Includes Hardware Description Hub, Front and Side View, and StandTypical Application Typical ApplicationInstallation Initial CheckoutHub Mounting Cable ConnectionsCable Connections Connector Pinouts Power Controls Operation Status Indicators LED Functions Operation Troubleshooting Power ProblemsOther Problems SolutionsSolutions Solutions Solutions Calling Black Box Shipping and Packaging Page Page Copyright 2000. Black Box Corporation. All rights reserved