Black Box AVSW-VGA8X1A manual Troubleshooting Contacting Black Box, Shipping and Packaging

Page 21

Chapter 6: Troubleshooting

6. Troubleshooting

6.1 Contacting Black Box

If you determine that your VGA switch is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500 or info@blackbox.com.

Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including:

•the nature and duration of the problem.

•when the problem occurs.

•the components involved in the problem.

•any particular application that, when used, appears to create the problem or make it worse.

6.2 Shipping and Packaging

If you need to transport or ship your VGA switch:

•Package it carefully. We recommend that you use the original container.

•If you are returning the unit, make sure you include everything you received with it. Before you ship for return or repair, contact Black Box to get a Return Authorization (RA) number.

724-746-5500 blackbox.com

Page 21

Page 20 Page 22
Image 21
Page 20 Page 22
Contents 1 and 8 x 1 VGA Switches with Audio Normas Oficiales Mexicanas NOM Electrical Safety Statement FCC and IC RFI Statements and NOM StatementBlackbox.com NOM Statement NOM Statement Trademarks Used in this Manual Trademarks Used in this ManualTable of Contents AVSW-VGA8X1A SpecificationsOverview FeaturesOverview Introduction What’s IncludedAVSW-VGA4X1A front panel AVSW-VGA4X1A Front and Back PanelsAVSW-VGA4X1A components AVSW-VGA4X1A back panelAVSW-VGA8X1 back panel AVSW-VGA8X1A front panel 1112Button AVSW-VGA8X1A componentsInstallation InstallationConnection Pattern Connection pattern, AVSW-VGA4X1A Installation StepsIR Remote Control Operation AVSW-VGA4X1AFront-panel push buttons Serial Control Remote controlSerial interface screen Dual-color green and red LED next to S button Operation AVSW-VGA8X1ARemote Control Single-color yellow LEDs next to buttonsEdid Copy Remote control Troubleshooting Troubleshooting Contacting Black BoxShipping and Packaging Blackbox.com Blackbox.com About Black Box Black Box Tech Support FREE! Live /7

AVSW-VGA4X1A, 4 x 1 and 8 x 1 VGA Switches with Audio, AVSW-VGA8X1A specifications

The Black Box AVSW-VGA8X1A and AVSW-VGA4X1A are robust VGA switches designed to enhance the management and output of video signals in professional audio-visual settings. These devices allow users to efficiently route multiple VGA input sources to a single output destination, catering to various applications in conference rooms, classrooms, and event spaces.

The AVSW-VGA8X1A is an 8 x 1 switcher that allows the connection of up to eight VGA sources to one display, while the AVSW-VGA4X1A offers a 4 x 1 configuration. Each switch is equipped with built-in audio capabilities, ensuring that both video and audio signals are transmitted seamlessly to the output display. This feature is particularly beneficial for presentations where sound is an integral component of the visual content.

One of the main features of these VGA switches is the easy-to-use switching mechanism. Users can select the desired input source either through front-panel buttons or a remote control, providing flexibility and convenience in operation. This user-friendly interface is ideal for environments where quick changes may be necessary, such as during live events or classroom lessons.

Both models are built with high-quality components that ensure signal integrity and reduce the risk of distortion. They support resolutions up to 1920 x 1200, making them suitable for high-definition applications. The switches also feature a passive design that eliminates the need for external power, simplifying setup and installation.

The AVSW-VGA8X1A and AVSW-VGA4X1A are also equipped with features such as EDID management, which optimizes the video output by ensuring compatibility with connected displays. This is crucial for maintaining the quality of images and preventing issues related to mismatched resolutions. Additionally, they support stereo audio signals, allowing for a comprehensive multimedia experience.

Design-wise, both units are compact and rack-mountable, making them easy to integrate into existing AV setups without taking up excessive space. This design consideration is beneficial for both portability and permanent installations.

In summary, the Black Box AVSW-VGA8X1A and AVSW-VGA4X1A VGA switches are reliable solutions for those seeking to manage multiple VGA sources efficiently. With their user-friendly operation, high-resolution support, and integrated audio capabilities, these switches are essential tools for any professional AV environment.
Top Page Image Contents