Shipping and Packaging | Black Box IC266A guide

USB SINGLE-PORT HUB (RS-422/485)

Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including:

•the nature and duration of the problem.

•when the problem occurs.

•the components involved in the problem.

•any particular application that, when used, appears to create the problem or make it worse.

A.3 Shipping and Packaging

If you need to transport or ship your USB Single-Port Hub (RS-422/485):

•Package it carefully. We recommend that you use the original container.

•If you are shipping the USB Single-Port Hub (RS-422/485) for repair, make sure you include everything that came in the original package. Before you ship, contact Black Box to get a Return Authorization (RA) number.