Xerox 100, 180 EPS manual Area

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Troubleshooting

Figure 5-8 Area 7

5-2 2

Operator Guide

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Contents Guide USA Table of contents Managing the printer Managing the systemTroubleshooting Maintaining the systemSupplies Operation safety U. S Laser safetyOzone information U. S. only Operation safety Europe SafetyElectrical supply VentilationOperator accessible areas MaintenanceBefore cleaning your product CE mark Europe onlyRadio and telecommunications equipment directive Europe only For further information About this guide ContentsConventions Documentation IntroductionDocuPrint 100/115/135/155/180 EPS documentation Introduction Xiv Overview Functional overviewHost connectivity options Stock specifications Data formats supportedPaper weights Stock sizesSpecial stocks General paper characteristics to look forPerforated paper Precut or full tabs Carbonless paper Printing process and job flow Job flow Input Queue Decomposer Output queue PrinterOverview Printer overview 4Minimum and Maximum monthly print volume Printing system Processor Feeder Trays Printer componentsSample tray Purge tray Feeder traysFeeder tray capacity TrayGlows green when the tray can be pulled out and paper can be Stacker binsSheets less when stacking into a container On stackersFeeder/stacker modules Printer configurations Printer control console not shownPrinter options Bypass transportSupport and interface with feeders 11 Printer with inverter feeder/stacker + feeder/stacker +Paper paths By 10 inch enablement kitPrinter paper path Overview Controller overview Bypass transport paper pathController components Sun workstationOverview Overview Overview Overview Online and offline interfaces External components and optionsController stand Components componentsMoving the controller 19 Sun Blade 1000/2000 fan/vent locations to keep clearDo not Tape drives overview 21 26-track cartridge tape drive QICPaper sizing and print speed Peripheral cabinet 9-track and 18/36- track tape drivesLong and short edge feeding Paper width and throughput speed Lcds printing onlyThroughput data for DP100 Pitch Paper width Speed Paper size and pitch mode minimum and maximum 9Throughput data for DP180 Pitch Paper width SpeedOverview Feed direction for standard paper sizes European papersUS papers 27 A3 297 by 420 mm paper feeding short edge feed30 B4 250 by 353 mm paper feeding long edge feed Overview Powering on the printer Powering off the printerInterrupting printing Resuming printingPowering off the printer immediately Turning the registration transport roll leversLoading paper Tray Unlock button on feeder Maximum fill line Rear and side guides in trays 3, 4, 5, Slide rear guide to stack Unloading a stacker bin 12 Ready to Unload light Points to note for containers 14 Press and release green buttonManaging the printer Managing the printer Starting, stopping, and rebooting the system Powering on the controllerHolding queues Rebooting the system warm bootReleasing queues Performing a deferred shutdown and reboot Performing an immediate shutdown and rebootPowering off the system Restarting the DocuSP softwarePerforming an emergency power off Powering off the controllerPowering off the printer 1Shutting off powerPowering on the tape drive Operating the 18/36 track tape drivePowering off the tape drive 4Ready buttonPlacing the tape drive online Loading a tapeUnloading a tape 6Hold the cartridgeGuidelines for handling cartridges 8The Unload and Ready buttons Unload buttonSetting file protection Printing the online Help documentation 10File protection dotManaging the system Paper care Storing paperMaintaining the system Conditioning paper Paper curlFahrenheit CentigradeUsing consumables Adding fuser agentLocate the fuser agent reservoir 6Pour fuser agent to MAX line Replacing the dry ink waste container 7Push in fuser drawer8Dry ink waste container 10 Remove cap 11Slide in new waste container Replacing the dry ink cartridge 12Locate dry ink area13Move green handle to right Using the custom transfer assist blade 15Move green handle to leftCleaning the system and its components 10 to 10.9 inches/254 to 277 mm Inches/279 mmCleaning the 18/36-track cartridge tape drive Cleaning the 26-track cartridge tape driveCleaning the DVD drive Cleaning the diskette driveCleaning the sensors and the reflecting surfaces Cleaning the Q850 sensor17 Q850 sensor Cleaning the Q1011 sensor and mirror 18 Q1011 sensorCleaning additional sensors 19Gently wipe sensor and mirrorCleaning the Q1106 and Q1166 sensors Cleaning the Q1164 sensor Cleaning the display Cleaning the exterior surfaces of the systemUndeclared faults Problem classificationsTroubleshooting Graphical User Interface GUI problems Troubleshooting client problemsSolving FreeFlow Prepress problems Troubleshooting print quality problems Resolving print quality problems on a PostScript jobResolving font problems Troubleshooting job flow problems Troubleshooting job integrity problemsIsolating HP PCL file problems Troubleshooting PDL problemsIsolating PostScript file problems Isolating Tiff file problems Troubleshooting process problems Troubleshooting productivity and performance problems Cd /export/home/xrxusr Openwin-initTroubleshooting problems with saving jobs Crash recoveryStreaming mode UI recovery messages Recovery message examplesExample Short message Long messageSpooling mode Points to noteOnline gateway faults/submitting a job from the host Clearing online print dataObtaining information about a job Streaming queue release setup Clearing paper jamsData type on the Online Manager window Incorrect printer state on hostAids to paper jam clearance Clearing paper jams in all printer areasChecking job integrity following a paper jam Jam clearance areasClearing paper jams in printer areas 2 through AreaArea Area Area Area Area 10 Area 11 Area 13 Area 12 all feeder/stackers 15 Area 17 Area Clearing a paper jam in the bypass transport 19 Area20 Press area 19 green lever Clearing a misfeed feeder tray fault 21 Press area 20 green lever23 Green lever to unlatch paper feeder assembly Troubleshooting frequent misfeeds processor feeder trays 24 Relatch paper feeder assembly25 If necessary, unlatch paper feeder assembly 26 Wipe outside surface of feed belt Generating a test Incorrect paper size messageTroubleshooting paper curl problems Troubleshooting stacker problemsChecking paper curl 28 Hold printed sheets 29 Paper curl chart Adjusting the decurler lever 30 Locate decurler leverPerforming basic recovery Troubleshooting the 36-track tape driveTroubleshooting initial program load IPL failure Solving other cartridge tape drive problems 31 Power on tape drive33 Unload button 34 AC power switch Calling for service 36 Unload buttonTroubleshooting Supplies PaperSupplies TransparenciesHigh speed labels Cleaning supplies Cover stockDry ink Dry ink, MicrHow to order supplies Supplies Index Index Index Index
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180 EPS, 100 specifications

Xerox has long been a pioneer in the field of document technology, and its series of multifunction printers and copiers have consistently delivered quality and efficiency. Among the notable models are the Xerox 100, 135, 115, and 155, each designed to cater to specific business needs while incorporating advanced features and technologies.

The Xerox 100 series is well known for its compact design and is tailored for small to medium-sized businesses. It offers high-quality color printing, scanning, and copying, making it a versatile addition to any office environment. One of its standout features is the ability to handle a variety of media types, from plain paper to glossy sheets, enabling users to produce professional looking materials. With an intuitive touchscreen interface, users can easily navigate through functions, ensuring a streamlined workflow.

Moving up the ladder, the Xerox 135 series boasts enhanced productivity features, making it ideal for larger businesses or departments with higher volume print needs. It is equipped with an advanced finishing system, allowing users to create booklets, staple documents, and perform hole punching with ease. The 135 model integrates powerful cloud connectivity, facilitating remote printing and scanning directly from mobile devices, thereby boosting flexibility and efficiency.

The Xerox 115 model, on the other hand, emphasizes robustness and reliability. It is designed for environments that require fast processing speeds and high-volume output. Its security features, including secure print and automatic encryption, provide enhanced data protection for sensitive documents. Additionally, the 115 series incorporates smart workflow automation tools that reduce manual tasks, enabling staff to focus on more strategic activities.

Lastly, the Xerox 155 series is a powerful multifunction printer that combines high performance with advanced technology. It features a high-resolution color printing capability of up to 1200 x 2400 dpi, ensuring stunning image quality. The 155 is equipped with AI-driven features that optimize print workflows, reduce waste, and lower operational costs. An intuitive user interface offers custom shortcuts for frequent tasks, enhancing productivity and user satisfaction.

In summary, the Xerox 100, 135, 115, and 155 models cater to a wide array of business needs through their unique features and technologies. From compact designs for small offices to robust solutions for high-volume printing, these printers exemplify Xerox’s commitment to innovation and excellence in document management.