Samsung HT-Q9 instruction manual Before Calling for Service

Page 31

Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

 

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disc tray does not open.

• Is the power cord plugged securely into the outlet?

• Turn off the power and then turn it back on.

 

 

 

 

 

 

 

 

 

 

• Check the region number of the DVD.

Playback does not start.

 

DVD discs purchased from abroad may not be playable.

• CD-ROMs and DVD-ROMs cannot be played on this Home

 

 

Theater.

 

• Make sure that the rating level is correct.

 

 

 

 

 

 

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on

immediately when the

•

the surface?

Play/Pause button is pressed.

Wipe the disc clean.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• No sound is heard during fast playback, slow playback, and step

Sound is not produced.

 

motion playback.

• Are the speakers connected properly? Is the speaker setup cor-

 

 

rectly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

 

 

 

 

• When listening to a CD or radio, sound is output to the front

 

 

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

 

 

 

 

 

 

 

 

 

Sound can be heard only

 

(Dolby Pro Logic II) on the remote control to use all six speak-

 

ers.

from a few speakers and

 

• Make sure that the DVD disc is 5.1-CH compatible.

not all six.

•

If you set C, SL, and SR to NONE in the speaker mode in the

audio setup of the setup screen, no sound is heard from the

 

 

 

 

center speaker and the front left and right speakers. Set C, SL,

 

 

and SR to SMALL.

 

 

 

 

 

 

 

 

Picture does not appear, sound

• Was the Home Theater suddenly moved from a cold place to a

is not produced, or the disc

 

warm one? When condensation forms inside the player, remove

 

the disc and let the player stand for 1 or 2 hours with the power on.

tray opens 2 to 5 seconds later.

 

 

(You can use the player again after condensation disappears.)

 

 

 

 

 

 

 

 

Dolby Digital 5.1 CH

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital

Surround Sound is not pro-

 

5.1 CH Surround Sound is produced only if the disc is recorded

 

with 5.1 channel sound.

duced.

• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in

 

 

the information display?

 

 

 

 

 

 

 

 

 

Symptom

 

Check/Remedy

 

 

 

 

 

 

 

 

 

• Disc is rotating but no pic-

• Is the TV power on?

ture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

picture is shaking.

•

A poorly manufactured disc may not be playable.

 

 

•Is the remote control being operated within its operation range of

The remote control does

 

angle and distance?

not work.

• Are the batteries exhausted?

• Have you selected the mode(TV/DVD) functions of the remote

 

 

control (TV or DVD) correctly?

 

 

 

 

 

 

Audio language and subti-

• Audio language and subtitles will not work for DVDs not containing

tles do not work.

 

them. And depending on the disc, they may work differently.

 

 

 

 

 

 

 

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

 

 

 

 

 

 

 

 

 

Aspect ratio cannot be

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX

 

mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3

changed.

 

ratio only. Refer to the DVD disc jacket and then select the appro-

 

 

priate function.

• The main unit is not working.

•

 

 

 

 

 

 

 

 

 

 

Turn off the power and hold the button on the main unit for

(Example: The power goes out or

longer than 5 seconds.

strange noise is heard.)

 

 

 

 

 

 

 

• The Home Theater is not

Using the RESET function will erase all stored settings.

working normally.

Do not use this unless necessary.

 

 

 

 

 

 

 

 

 

 

 

 

 

• While “NO DISC” message appears on the display of main unit, hold

The password for rating

 

the main unit's

 

button for longer than 5 seconds. “INITIALIZE”

 

 

•

appears on the display and all settings will return to the default values.

level has been forgotten.

Press the POWER button.

 

 

 

 

 

 

Using the RESET function will erase all stored settings.

 

Do not use this unless necessary.

 

 

 

 

 

 

 

Can't receive radio broad-

•

Is the antenna connected properly?

 

 

 

 

 

cast.

• If the antenna's input signal is weak, install an external FM antenna

 

in an area with good reception.

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Contents Digital Home Cinema System Class 1 Laser Product Safety Warnings PrecautionsGBContents This product does not support Secure DRM Media files Copy ProtectionExternal Audio Input Video Output ConnectorConnector DescriptionTuning buttons Range of Operation of the Remote ControlBack of the Main Unit Connecting the SpeakersMethod 1 Composite Video ............... Good Quality What is Progressive or Non-Interlaced Scanning?Press Stop button Audio Cable Connecting an External Analog ComponentTo stop playback, press Stop during playback Disc terminologyPress OPEN/CLOSE button to open the disc tray Load a disc Press OPEN/ Close button to close the disc trayDisplaying Disc Information MP3/WMA-CD PlaybackOPEN/CLOSE button Press Cursor , , , buttons during playback Jpeg File Playback JpegPress Digest button during Playback To view the previous or next image with 9 windows, pressDivX Playback Skipping Scenes/Songs Fast/Slow PlaybackChecking the Remaining Time Repeat Playback Zoom Screen Enlarge Function Step Function DVD VCDAngle Function DVD EZ View Function DVDPress Info button twice Selecting Audio Language Selecting Subtitle LanguageMoving Directly to a Scene/Song Using the Title Menu DVDEnter button Setting the LanguageLetterbox Adjusting the TV Aspect Ratio Screen Size43 Pan&Scan Setting Parental Controls Rating Level Setting the PasswordPower will turn off and then back on Setting the Wallpaper Jpeg DVD VCD1PLAY/PAUSE button when an image you like appears DivX R registration Stop mode Press Menu ButtonSetting Center Speaker Setting the Delay TimeSetting Rear Surround Speakers Press Return button to return to the previous level Setting the Test TonePress Cursor , to adjust ‘DRC’ Stop or no Disc mode, press Menu buttonMethod 2 When manually adjusting with the Sound Edit button Setting the AudioSound Field DSP/EQ Function AV Sync SetupPress DSP/EQ button Ton to select ‘MUSIC’ mode Dolby Pro Logic II ModePress PL II Mode button PL II Mode butMain Unit Tune in to the desired station Presetting StationsRemote Control Unit Listening to RadioPress Sleep button Convenient FunctionsPress Mute button Before Calling for Service Code Language Language Code ListSpecifications Region Country Customer Care Center Web Site Contact Samsung World Wide

HT-Q9 specifications

The Samsung HT-Q9 is a sophisticated home theater system designed to enhance the audio-visual experience, bringing cinema-quality sound and immersive viewing right into the home. Known for its innovative technology, the HT-Q9 offers a multitude of features that captivate any movie or music enthusiast.

At the heart of the HT-Q9 is a powerful surround sound system that can deliver dynamic audio with precision. The system utilizes a 7.1-channel configuration to provide a truly immersive soundstage. The rear speakers ensure an enveloping audio environment, enveloping the viewer in rich sound whether they are watching movies, playing games, or simply listening to music.

One standout feature of the HT-Q9 is its use of Samsung’s proprietary Sound Technologies. The system employs Dolby Digital and DTS-HD Master Audio decoding, producing crystal-clear sound that complements high-definition video. This means that even the softest whispers or the most explosive action sequences are delivered with remarkable clarity.

Another notable characteristic of the HT-Q9 is its wireless capabilities. The system supports Bluetooth connectivity, allowing users to stream music directly from their smartphones or tablets. This feature enhances convenience and flexibility, letting users enjoy their favorite tunes without the limitation of wires. Additionally, it supports Wi-Fi connectivity, enabling seamless access to streaming services and apps.

The design of the HT-Q9 also deserves mention. With a sleek, modern aesthetic, it fits well into contemporary living spaces. The compact footprint of the speakers allows for easy placement around a room without taking up excessive space. Furthermore, the intuitive remote control and user-friendly interface simplify operation, making it accessible for users of all ages.

The Samsung HT-Q9 is also equipped with a variety of input options, including HDMI, optical, and auxiliary inputs. This versatility allows users to connect multiple devices, such as Blu-ray players, gaming consoles, and streaming devices, creating a versatile entertainment hub.

In essence, the Samsung HT-Q9 is not just a home theater system; it’s a complete audio-visual solution that combines advanced technology with ease of use. Its powerful sound, wireless connectivity, and stylish design make it an excellent choice for anyone looking to elevate their home entertainment experience. Whether hosting movie nights, enjoying music, or playing video games, the HT-Q9 ensures that every moment is enriched by stunning audio quality.
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