Samsung HW-D7000 user manual Troubleshooting

Page 80

Other Information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).

Symptom

Check/Remedy

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

 

• Keep the iPod software version up to date.

Playback does not start.

• Check the region number of the BD/DVD.

 

BD/DVD discs purchased from abroad may not be playable.

 

CD-ROMs and DVD-ROMs cannot be played on this Product.

 

• Make sure that the rating level is correct.

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

Play/Pause button is pressed.

 

Sound is not produced.

• The Receiver does not play sound during fast playback, slow playback,and step motion

 

playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

Sound can be heard only from a

• On certain BD/DVD discs, sound is output from the front speakers only.

few speakers and not all 8.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "3D SOUND, NEO:6, PRO LOGIC II" to use all peakers.

The sound from the left/right

• Are the left/right speaker or left/right input/output cables connected properly?

channels is reversed.

• Check the left/right channel and connect it/them correctly.

Dolby Digital 7.1 CH Surround

• Is there "Dolby Digital 7.1 CH" mark on the disc? Dolby Digital 7.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 7.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 7.1-CH in the information

 

display?

 

 

The remote control does not work.

• Are you operating the remote within its operational range and within the proper angle

 

relative to the sensor?

 

• Are the batteries drained?

 

• Have you selected the mode (BD-RX, TV, SHIFT) functions of the remote control (BD-RX,

 

TV, SHIFT) correctly?

 

 

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do

• Audio language and subtitles will not work if the disc does not contain them.

not work.

 

80 English

Image 80
Contents Blu-ray AV Receiver System Safety Warnings EnglishClass 1 Laser Product FCC Note for U.S.AImportant Safety Instructions Viewing TV using the 3D function PrecautionsHolding discs Disc StorageHandling and Storing Discs LicenseContents Basic Functions Product Features Key features of your new Blu-ray ReceiverDolby Pro Logic llx Dolby Pro Logic llzDolby Digital Plus Dolby True-HDIcons that will be used in manual Blu-ray Disc Compatibility Discs that cannot be playedDVD-RAM BD-LIVEAudio CD CD-DA Region CodeDisc Types Using Jpeg discs Disc FormatSupported File Formats Video File SupportXVID, MPEG4 SP, ASP Music File SupportVOB Accessories Check the box for the supplied accessories listed belowSupported devices 3301-000144Front Panel DescriptionTuning Mode Button Tone Control ButtonSmart HUB Button Direct ButtonRear Panel 11 12Tour of the Remote Control Remote Control The remote control will work with Samsung TVs by default TV Brand Code ListSetting the Remote Control Place the Receiver on a dedicated stand or rack Speaker PositioningThere are two methods for positioning the speakers Speaker Configuration Surround Back Speakers SBL SBRConnecting Speaker Wire Connecting the SpeakersBi-AMP Speaker R Connecting External Devices/your TV via Hdmi Game Console CamcorderConnecting to your TV Hdmi OUTSATCable/Satellite/Set-top box Connecting a Cable, Satellite or Set-top BoxNot supplied Connecting a Game Console Game ConsoleConnecting a CD Player CD PlayerVideo Conversion Flow According to the Connected Port FM antenna supplied Connecting the FM AntennaConnecting AUX Components Connecting to a Network Cable NetworkBroadband service Wireless IP sharer Networking with PC for AllShare function SeeSetup My Contents Screen Size 3D Blu-ray Playback ModeDisplay Resolution BD Wise is Samsung’s latest inter-connectivity featureSmart Hub Screen Size BD Wise Samsung Products onlyResolution according to the output mode Still Mode Progressive ModeHdmi Color Format Movie Frame 24 FsSpeaker Settings AudioSize LevelTest Tone DistanceCH Connection Musical Room Calibration Mode Musical Room CalibrationMeasurement  Place the microphone in the main listening positionSurround Mode and Input Signal Chart SurroundMP3 Enhancer Smart VolumeCrossover Frequency Dual Mono Hdmi AudioAudio Return Channel Digital OutputPCM Digital Output SelectionBitstream Network Settings Dynamic Range ControlHdmi Auto Sync Audio SyncWireless Network Setting Up the Wireless Network Connection Manual One Foot Connection Network StatusBD-LIVE Internet Connection Initial Settings Anynet+ HDMI-CECInput Selection BD Data ManagementReset Change PasswordDivX Video On Demand BD Parental RatingNetwork Remote Control Software UpgradeSupport By InternetBy Downloaded By USBBy Disc Download in Standby Mode Contact SamsungPlaying a 2D video in 3D mode Using the Disc MenuPlayback Disc StructureUsing the Title Menu Using the Popup MenuSearching for a Desired Scene Skipping ChaptersSlow Motion Play Step Motion PlayRepeat the Title or Chapter Repeat the SectionUsing the Tools button Moving to a Desired Scene DirectlySelecting the Audio Language Selecting the Subtitle LanguageSelecting the Picture Settings Setting the BonusviewChanging the Camera Angle Caption FunctionButtons on the Remote Control used for Music Playback Listening to MusicPause button Pauses playback PlaylistPlaying an Audio CD CD-DA/MP3 Repeat an Audio CD CD-DA/MP3Playlist Audio CD CD-DA/MP3 Screen ElementsSFE Sound Field Effect Mode Dolby Pro Logic II ModeSound Mode Setting the speakers with PL IIzUsing the Shift button Setting the speakers with DPLIPod Sync 3D SoundPlaying back a Picture Using the Tools buttonViewing Photo Files Playing back a USB Storage Device Presetting Stations Setting Mono/StereoUsing buttons on the Remote Control Using buttons on the Main UnitConnecting an iPod/iPhone Using USB Cable Playing MusicWatching a Movie  and Repeat buttons. SeeIPod/iPhone Models You Can Use with This Product Select the video file to play Screens can take a few seconds to appear Using Smart HubStarting Smart Hub the First Time Commercial Displays the Smart Hub Guide Lets you select a movie, displays a listUsing the Keypad Entering Text, Numbers and SymbolsCreating an Account Current keypadSettings Menu Blue D Account LogAccount Management To log in to your Smart TV Account, follow these stepsTo use the Account Management function, follow these steps ResetRegister Service Account Edit Mode Menu Yellow C PropertiesMove New FolderLock Move to FolderRename Folder Samsung Apps Sort by Menu Green BFor Pay Apps Using the Samsung Apps Screen Other Includes other miscellaneous servicesSamsung Apps by category My AccountUsing the AllShare Function Using the colored buttons on your remote with Samsung AppsUsing vTuner Function Troubleshooting Are you using a disc that does not contain menus? Standby modeUsing the Reset function will erase all stored settings Level passwordPCM, 2 channel analog input signal Are the surround speakers connected properly?Are the surround back speakers connected properly? PC Share Manager, butBD-LIVE service An error occurs BD-LIVE serviceRepairs Server Test menuSpecifications HdmiSamsung Receiver ` CIS Questions or COMMENTS? Code No. AH68-02334S

HW-D7000 specifications

The Samsung HW-D7000 is a sophisticated soundbar that enhances the audio experience by combining advanced technologies and stylish design. Launched as part of Samsung's premium audio lineup, the HW-D7000 stands out due to its powerful performance and rich feature set, making it an excellent choice for those looking to improve their home entertainment system.

At the core of the HW-D7000 is its impressive multi-channel audio system, which employs a 7.1-channel configuration. This enables the soundbar to deliver a surround sound experience that envelops viewers in their favorite movies, music, and games. With a total power output of 330 watts, the soundbar is capable of producing crystal-clear highs, rich mid-range tones, and deep, resonant bass to create an immersive auditory environment.

The HW-D7000 incorporates Samsung’s innovative Crystal Clear sound technology, which optimizes audio clarity and minimizes distortion. Coupled with its Digital Signal Processing (DSP), the soundbar ensures that dialogue remains clear while effects and soundtracks maintain their dynamism. This indispensable feature is complemented by the inclusion of a wireless subwoofer, allowing for deep bass without the clutter of additional cables.

Connectivity is another highlight of the HW-D7000. It offers a versatile range of input options, including HDMI, optical, and auxiliary inputs, making it compatible with a multitude of devices such as televisions, gaming consoles, and streaming players. Additionally, it supports Bluetooth connectivity, enabling users to stream music directly from their smartphones or tablets with ease.

The Samsung HW-D7000 also emphasizes user convenience with its Smart Volume feature. This automatic volume leveling technology ensures consistent sound output, even when switching between different content sources, ultimately enhancing user comfort. Furthermore, it supports various sound modes, allowing users to tailor their listening experience based on their content type, whether it be a thrilling action movie or a calm classical concert.

In terms of design, the HW-D7000 boasts a sleek and modern aesthetic, with a slim profile that fits seamlessly into home entertainment setups. The soundbar can be wall-mounted as well, providing flexibility in installation options.

In conclusion, the Samsung HW-D7000 combines outstanding audio performance, advanced technology, versatile connectivity, and elegant design, making it an exceptional choice for anyone seeking to elevate their home audio experience.