TROUBLESHOOTING
Problem | Cause | Solution |
Green power window not | No power | • Check that the power cord |
illuminated |
| is connected to the wall |
|
| outlet |
|
| • Check if printer is ready |
|
| • Check communication |
|
| cable from Docutech 120 |
|
| to XIM for proper |
|
| connection |
|
| • Check for other area if the |
|
| mimic not illuminated |
|
| • Check the service switch |
|
| position (see "description |
Poor registration |
| of the machine" chapter) |
|
|
|
| High paper curl | • Adjust printer decurler |
|
| • Flip paper in printer |
|
| paper tray |
|
|
|
| Mechanical obstruction | • Check for obstruction in |
|
| the stacker paper path |
|
| • Ensure that all transports |
|
| and baffles are properly |
Paper Jams |
| seated |
|
|
|
| High paper curl | • Adjust printer decurler |
|
| • Flip paper in printer paper |
|
| tray(s) |
|
| • Switch to heavier weight |
|
| paper |
|
|
|
| Dirty sensors | • Clean sensors with cotton |
|
| swab |
|
|
|
Operator Manual | Initial issue: 02/03 |
Page 9 - 13 | Latest revision: 10/03 |