Samsung AH68-02166R, HT-Z320, HT-TZ422, HT-TZ425, HT-TZ322, HT-TZ325, HT-Z420 Troubleshooting

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troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Customer Service Center.

SYMPTOM

 

 

Check/Remedy

 

 

 

 

Disc tray does not open.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

In case of fail to connect iPod.

• Check the contact condition of the iPod connector and the

 

Cradle of the Home theater again.

 

• Keep the iPod S/W version up to date.

 

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

Play/Pause button is pressed.

• Wipe the disc clean.

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and

 

step motion playback.

 

• Are the speakers connected properly? Is the speaker setup

 

correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

Sound can be heard only from a

• When listening to a CD or radio, sound is output to the front

few speakers and not all six.

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

PL II (Dolby Pro Logic II) on the remote control to use all

 

 

 

 

six speakers.

 

• Make sure that the DVD disc is 5.1-CH compatible.

 

• If you set C, SL, and SR to NONE in the speaker mode in the

 

audio setup of the setup screen, no sound is heard from the

 

center speaker and the rear left and right speakers. Set C,

 

SL, and SR to SMALL.

 

 

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby

Sound is not produced.

Digital 5.1 CH Surround Sound is produced only if the disc is

 

recorded with 5.1 channel sound.

 

• Is the audio language correctly set to DOLBY DIGITAL

 

5.1-CH in the information display?

 

 

 

 

The remote control does not

• Is the remote control being operated within its operation

work.

range of angle and distance?

 

• Are the batteries exhausted?

 

• Have you selected the mode(TV/DVD) functions of the

 

remote control (TV or DVD) correctly?

 

 

 

 

GnE

oubleshootingr ●

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Contents Thank you for purchasing this Samsung product Digital Home Theater SystemFeatures What’s included SWA-4100HT-Z420/TZ422/TZ425GnE Safety Warnings Safety informationGnE PrecautionsContents Language Code list CD Ripping TroubleshootingSpecifications WarrantyBefore Reading the User’s Manual Getting startedIcons that will be used in manual About the use of this user’s manualDo not use the following types of disc Playable DiscsCopy Protection DVD-VIDEOCD-R Discs Disc Type and CharacteristicsCD-R MP3 Discs CD-R Jpeg DiscsButton Stop Button OPEN/CLOSE Button USB Connector Volume ControlPower Button Front PanelDisplay DescriptionRear Panel CLAMP-WIREHdmi OUT Jack AUX in 2 JacksTour of the Remote Control Remote controlAudio Tuner MemorySubtitle Setting the Remote Control When operating a TV with the remote controlOperation Range of the Remote Control SSS TV Brand Code ListConnections Connecting the SpeakersHT-TZ322 Speaker Components HT-Z320HT-TZ325 StandSpeaker Components HT-Z420 HT-TZ422HT-TZ425 How to Install the Speaker on the Stand Installing the Cradle StandFront/Rear Tallboy Stand Front GnEFront Speakers Wall Mount Installation Installing the Wall MountHT-Z420 Front Speakers HT-Z320 HT-TZ322 Wireless Receiver Module Connecting the Front, Rear, Center and Subwoofer SpeakersHT-TZ422/TZ425 HT-Z420/TZ422Wireless Receiving Module SWA-4100 Connecting the Wireless Receiving AmplifierFront Speaker L Connections Receiving moduleConnections Resolution setting Connecting the Video Out to your TVMethod 1 HDMIBest Method 2 Component VideoBetterHdmi Auto Detection Function Resolution Selection BD Wise Samsung products only1080i/1080p If you select the TV Using Anynet+HDMI-CECIf you select the Theater Set the Anynet+ function on your TVConnecting an iPod 1GB 2GB 4GB 4GB 8GBConnecting Audio from External Components AUX1 Connecting an External Component/MP3 playerComponents such as an MP3 Player Optical Connecting an External Digital Component AUX2 Connecting an External Analog ComponentAUX2 Rear Panel Optical Rear PanelCooling Fan Connecting the FM AntennaFM Antenna Supplied MM`` This unit does not receive AM broadcastsOn your TV Before using your home theaterDisc Playback To stop playback, press the Stop button during playbackTo resume playback, press the Play or Enter button Playback MP3/WMA-CD PlaybackTo play a file icon in the screen Jpeg File Playback Slide ModeRotate/Flip Function Place the Jpeg disc on the disc trayDivX Playback DivXDigital internet video eXpress If the Disc has more than One Subtitle FileAVI WMV MP3 WMADisplaying Disc Information Using the Playback FunctionChecking the Remaining Time Each time the Remain button is pressedSlow Playback Skipping Scenes/SongsPress the , button Repeat Playback Repeat Playback OptionsRepeat Chapter Repeat Title Repeat OFF Step Function Angle Function Zoom Screen Enlarge FunctionZoom X 1.5 Zoom X 2 Zoom X 3 Zoom OFF Audio Language Selection Function Subtitle Language Selection FunctionMoving Directly to a Scene/Song Using the Disc Menu Using the Title Menu Using AN iPod Listening to Music a iPod functionMusic categories Watching a Movie V iPod function IPod ScreenUSB  a iPod  V iPod Playing Media Files using the USB Host Feature Fast playbackSafe USB Removal USB Host Specifications USB Devices that can be used with the Home TheaterCompliant File Formats System setup Setting the LanguageSetting the Hdmi Video OUT Mode Adjusting the TV Aspect Ratio Screen Size Setting the TV Screen TypeSystem WIDE/HDTVSetting the Password Setting Parental Controls Rating LevelTo Select One of the 3 Wallpaper Settings youve made Setting the WallpaperPower will turn off and then back on Setup systemDivX R Registration Setting the Speaker Mode Setting up the Speaker Delay Time Setting the Delay TimePress the Cursor , to set the Delay time Setup system Setting Center SpeakerSetting the Audio Setting the Test ToneSetting the DRC Dynamic Range Compression Setting the Hdmi Audio Setting the AV SyncSound Field DSP/EQ Function Dolby Pro Logic II ModePops Jazz Rock Studio Club Hall Movie Church Pass Pops Music Cinema Prolog Matrix Stereo MusicASC Auto Sound Calibration Setup Dolby Pro Logic II EffectTo Verify the ASC Test tone output stops, Cancel ASC appears in the display Remote Control Presetting Stations Radio Listening to RadioAdjusting Display Brightness Sleep Timer FunctionTo confirm the sleep timer setting, press the Sleep button Convenient functionCD rIPPING Troubleshooting Press the Power button All settings will return to the default valuesSelect the appropriate function Button forCode Language Language code listHandling discs AppendixDisc Storage Handling and Storing Discs166W x 23Ω Specifications166W3Ω HdmiWeights Dimensions W x H x DSpeaker Speaker system Impedance Frequency range166W 170W Speaker Rated input332W 340W Front 3.9 x 8.3 x 3.9 inches 332W 340WLimited Warranty to Original Purchaser WarrantyRegion Country Customer Care Center  Web Site Contact Samsung World WideQuestions or COMMENTS?