Belkin 2 Series user manual Troubleshooting, General, Video, Keyboard, Mouse

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T R O U B L E S H O O T I N G

General

My computer does not boot when connected to the MATRIX2 but works fine when I connect the keyboard, video, and mouse directly to the computer.

•Make sure that the keyboard and mouse cables are connected tightly between the MATRIX2 and the computer.

•Check that the keyboard and mouse cables are not crossed.

Video

I am getting ghosting, shadowing, or fuzzy images on my monitor.

•Check that all video cables are inserted properly.

•Check that the monitor you are using supports the resolution and refresh-rate setting on your computer.

•Check that the graphics card you are using supports the resolution and refresh-rate setting on your computer.

•Connect the monitor directly into the computer you are having trouble with to see if the problem still appears.

I am getting a black screen on my monitor.

•Check that all video cables are inserted properly.

•If you are not using a power adapter, check that the keyboard cable is connected and inserted properly between the computer and MATRIX2 for the appropriate port.

•If you are using the MATRIX2 only for video switching, and have no keyboard and mouse connection between the MATRIX2 and PC, you will need to purchase the optional 9V DC, 600mA power adapter (F1D065-PWR for your appropriate country).

•Connect your monitor directly to the computer to verify that your monitor is functioning properly.

T R O U B L E S H O O T I N G

Keyboard

The computer does not detect a keyboard and I get a keyboard error reported at boot up.

•Check that the keyboard cable between the MATRIX2 and the computer is completely connected. Tighten any loose connections.

•Try using a different keyboard.

•Try connecting the computer to a different port.

•If you are using the keyboard software that was included with your keyboard, uninstall it and then reinstall the standard Microsoft keyboard driver.

Mouse

The mouse is lost when I switch to a different port.

•Check that the mouse you are using is connected properly to the console of the MATRIX2.

•Check that the other Console is not on the same port.

•If you are using a mouse driver that was included with your mouse, uninstall it and install the standard Microsoft mouse driver.

•Disconnect and reconnect the mouse cable attached to the channel with which you are experiencing problems to re-synchronize the mouse connection.

•Make sure the mouse works when directly plugged into the computer.

•If the computer is coming out of standby mode, allow up to one minute to regain mouse function.

•De-activate power-management schemes on the PC with which you are experiencing problems.

•Try a different mouse.

The mouse is not detected at boot-up.

• Check the cables and make sure that they are inserted correctly.

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Contents OmniView Page Table of Contents OverviewFeature Overview E RV I E WEquipment Requirements Operating SystemsUnit Display Diagrams SpecificationsFront View of the MATRIX2 Back View of the MATRIX2STA L L AT I O N PRE-CONFIGURATIONSTEP-BY-STEP Installation Guide Single MATRIX2 Installation Connect the PowerConnect the Computer PS/2 Installation Installation on a USB ComputerExample STA L L AT I O N DIP Switch Configuration ChartConnecting Multiple MATRIX2s Daisy-Chaining Installation Installation Using Your MATRIX2Selecting a Computer Using DIRECT-ACCESS Port Selectors Powering up the SystemsSelecting a Computer Using Keyboard HOT KEY Commands Switch to next active port-Down arrowSwitch to previous active port-Up arrow Switch to Bank 00, Port 2-00Autoscan Mode Switch to previous BANK-Page UpSwitch to next BANK-Page Down Switch to Bank 03, Port 5-03Keyboard Hot Key Commands On-Screen Display Menu ControlTo update the firmware, you will need the following items Connecting ComputersSetting the MATRIX2 into Flash Mode Updating FirmwareBelkin KVM Switches Accessories Omniview KVM SwitchesOmniView E Series OmniView Soho Series with AudioOmniview ALL-IN-ONE KVM Cables OmniView PRO2 Series with On-Screen DisplayOmniView MATRIX2 Series with Dual-Console Control Matrix SeriesPRO Series Plus Cables Omniview Accessories and AdaptersGold Series MATRIX2 Series Faqs Troubleshooting GeneralVideo KeyboardComputer boots up, but the mouse does not work FCC StatementP73783

2 Series specifications

Belkin, a leader in providing innovative consumer electronics, has introduced the Belkin 2 Series, a range of accessories designed to enhance connectivity and streamline digital experiences. This series exemplifies Belkin's commitment to delivering high-quality, reliable products that cater to the ever-evolving needs of consumers.

One of the standout features of the Belkin 2 Series is its robust compatibility. Designed to work seamlessly with a wide array of devices, including smartphones, tablets, laptops, and gaming consoles, the series ensures that users can connect their devices effortlessly. This versatility makes the Belkin 2 Series an essential addition to any tech ecosystem.

In terms of connectivity, the Belkin 2 Series leverages advanced technologies to provide quick and reliable data transfer. Many products within this series employ USB-C and USB-A connectors, allowing for a universal connection that meets the demands of modern devices. Whether transferring data at lightning speeds or charging devices, users can expect performance that matches their lifestyle.

Additionally, the Belkin 2 Series is designed with durability in mind. Constructed using high-quality materials, these products are built to withstand daily use. This commitment to longevity is especially important for accessories that see frequent plugging and unplugging, making the Belkin 2 Series an investment that promises reliability over time.

Another notable aspect of the Belkin 2 Series is its emphasis on user-friendly design. With features such as flexible cables and compact adapters, these products are designed to be portable and easy to use. Whether at home, in the office, or on the go, the Belkin 2 Series enhances convenience and efficiency, making technology more accessible.

Belkin also prioritizes safety in the 2 Series, incorporating multiple protective features to prevent overheating, short-circuiting, and overcharging. This commitment to safety adds peace of mind for users who are concerned about the long-term effects of usage on their devices.

In summary, the Belkin 2 Series stands out as a versatile, durable, and user-friendly range of accessories designed to meet the needs of today's consumers. With its focus on compatibility, innovative connectivity solutions, and safety features, the Belkin 2 Series is an ideal choice for those looking to enhance their digital experience while maintaining high standards of quality and reliability. Whether you need a quick charge or a seamless data transfer, the Belkin 2 Series has you covered.
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