Troubleshooting

Monitor Support

I am getting ghosting, shadowing, or fuzzy images on my monitor.

•Check that all video cables are inserted properly.

•Check that the monitor you are using supports the resolution and refresh-rate setting on your computer.

•Check that the graphics card you are using supports the resolution and refresh-rate setting on your computer.

•Connect the monitor directly into the computer with which you are having trouble to see if the problem still appears.

I am getting a black screen on my monitor.

•Check that all video cables are inserted properly.

•Connect your monitor directly to the computer to verify that your monitor is functioning properly.

•Take your computer off standby mode.

•Check that the power supply is properly connected.

Keyboard Support

My computer does not detect my keyboard and I get a keyboard error reported at boot up.

•Check that your keyboard cable is connected properly to the Switch. Tighten any loose connections.

•Try swapping your keyboard with a different one.

8 Troubleshooting