Belkin P72021 warranty Troubleshooting, Video, Keyboard

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Troubleshooting:

WARNING!

Make sure that all equipment is turned off when connecting or disconnecting any cables. Plugging and unplugging cables while the computer or OmniView are powered could potentially damage the computer, the OmniView, or both.

VIDEO

Q:What are the tech specs for the video section of the OmniView?

Compatible with VGA, SVGA and Multisync monitors

Monitor Support: RGB Analog, Horizontal Sync, Vertical Sync

VGA Bandwidth: 100 MHz

VGA Resolution max: 1024 x 768

Q:The monitor is fuzzy or I am getting ghosting or shadowing. What do I do?

Check cable connections

If shadowing only happens from one computer, try swapping the cables

If possible, try a lower video resolution and/or refresh rate

For high resolutions and/or long distances, use A3H981-xx-T cable, where “-xx” denotes the length of the cable in feet

Q:I have a Monochrome monitor and it is not working. Why not?

The OmniView supports SVGA, VGA, and Multisync monitors only

KEYBOARD

Q:The Keyboard is not detected, or a keyboard error is received during boot-up.

Check cable connections

Make sure the keyboard works when it is connected directly to the computer

Make sure you are using the correct power supply, it should be 9VDC 600mA

If you are cascading OmniViews, make sure you are using DIN-5 male to male cable to connect the keyboard ports between OmniViews

Try a different keyboard

Q:I am unable to select ports on the OmniView using the keyboard combinations.

For Cascaded OmniViews make sure that all DIP switches on all levels other than the top level are all OFF.

When cascading OmniViews, the DIN-5 male to male cable MUST be used for the keyboard, not the PS/2 male to male cable.

Q:I have some computers that are AT-style keyboards and some that are PS/2-style keyboard, can I connect them both to the OmniView?

Yes.

Q:I am trying to cascade OmniViews but the lower level OmniViews are not working and/or are not responding to the port selections or "Hot Keys".

Make sure that DIP switch 3 of the top level OmniView is set to OFF (or up). On all of the OmniViews below the top level, all DIP switches need to be OFF (or up).

When cascading OmniViews, the DIN-5 male to male cable MUST be used for the keyboard, not a PS/2 male to male cable.

Q:I have the OmniView in scan mode and it skips ports that do not have anything connected to it.

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Contents Features Package ContentsIntroduction Front Photo Front TitleTechnical Specs Hardware Installation OmniView Cable Kits Cascading OmniViews Scan Mode UsageDIP Switch Number Scan Time Seconds Quick Last/Next Switching modeKeyboard TroubleshootingVideo Mouse Belkin Components Product Warranty FCC/CE StatementContacting Belkin Components CE Declaration of ConformityOther Belkin Products