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Troubleshooting
I can’t connect to the Internet wirelessly (continued)
The name of your wireless network appears in AP List
If the correct network name is listed in the AP List, please follow the steps below to connect wirelessly:
1.Click on the correct network name
in the AP list and then click “Connect”.
2.If the network has security (encryption) enabled, you will need to enter the network key. For more information regarding security, see the page entitled: “Profile Tab: Creating a New Profile” pg. 17 of the user manual.
3.Within a few seconds, the tray icon in the lower
If you are still unable to access the Internet after connecting to the wireless network, please contact Belkin Technical Support
The name of your wireless network
DOES NOT appear in AP List
If the correct network name is not listed under AP List in the wireless utility, please attempt the following troubleshooting steps:
1.If possible, temporarily move the computer five to ten feet away from router. Close the wireless utility, and
2.Using a computer that is connected to the Wireless Router (or Access Point) via a network cable (as opposed to wirelessly), ensure that “Broadcast SSID” is enabled. This setting is found on the “Channel and SSID” configuration page. For detailed instructions on accessing this page and changing settings, please see your Wireless Router or Access Point User Guide.
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