Belkin F5D4071 user manual Configuration, Part 2 Diagnose a Network HomePlug Device

Configuration

Note: If you do not see ANY units in the device status, and there is a device connected to your computer, try unplugging and re-plugging all devices. Also make sure that the cable connecting your computer to the HomePlug device is the right type and is working correctly. If everything seems to be correct, and you do not see anything in the “Device” window, try rebooting your computer. If the problem still persists, please contact technical support.

Part 2: Diagnose a Network HomePlug Device

The “Main” tab shows all the other HomePlug units on your powerline network. It represents them by MAC address, and also shows the available bandwidth to each unit (units farther away from the current computer might have a lower data rate). If you add or subtract units from your home network, you might want to re-scan, by clicking the “Scan” button. This will re-scan the network and refresh with any changes.

Note: Only units with the same network password will appear; please verify that they all have the same network password (case-sensitive).

Note: If a unit shows a MAC address of all 0s, this unit may not have a solid connection, or may not connect at all. If this is the case, please contact technical support.

Note: If there are units in your home that do not appear in this network scan, unplug and re-plug all devices (only do this with the units that do not appear in the network screen). If the problem persists, move the unit closer to this current unit (adjacent plugs in the same wall socket is preferred). If the problem still persists and that unit still does not appear on the network, then the unit may be defective and you will need to contact technical support. Otherwise, if you view the unit working, distance might be the only issue.

The networked HomePlug devices can be renamed by selecting the device and clicking “Rename”.

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