Belkin F7D2101 manual Troubleshooting, Can’t connect to the Internet wirelessly

Page 27

Troubleshooting

I can’t connect to the Internet wirelessly..

If you are unable to connect to the Internet from a wireless computer, please check the following items:

Look at the lights on your wireless router.. If you’re using a Belkin Wireless Router, the lights should be as follows:

• The “Power” light should be on and not blinking.

If this is NOT the case, make sure:

•The router’s power cord is plugged in.

•All cables are connected between the router and the modem.

•All the modem’s LEDs are functioning correctly.

If not, see your modem’s user manual..

•Reboot the router.

•Reboot the modem.

If you continue to have issues, please contact Belkin Technical Support..

If you are not using a Belkin Wireless Router, consult that router manufacturer’s user guide..

Power LED does not come ON; Adapter is not working..

If the LED indicators are not ON, the problem may be that the Adapter is not connected or installed properly.. Verify that the Adapter is plugged firmly into the USB port of your computer.. Check to see that the drivers for the Adapter have been installed.. Right-click on the “My Computer” icon on your desktop.. Choose “Properties” and navigate to the “Device Manager” and see if your USB Adapter is listed without any errors.. If an error is indicated, contact Belkin Technical Support..

25

Image 27

Contents Surf/Share Table Of Contents Introduction Benefits of a Home Network Introduction Advantages of a Wireless NetworkIntroduction Avoid Obstacles and Interference Placement of your Wireless Router or Access PointChoose the Quietest Channel for your Wireless Network Cordless Phone PlacementSecure Connections, VPNs, and AOL Overview Product Features Applications and Advantages OverviewProduct Specifications Part of the Adapter that fits into your computer’s USB port Power/Activity LEDUSB Connector Protective CapSystem Requirements Package Contents Important Install the Software Before Inserting the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installation Process for Windows XP Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Connecting to a Secure Wi-FiNetwork Troubleshooting Can’t connect to the Internet wirelesslyPower LED does not come on Adapter is not working Link LED is solid but I cannot connect to the Internet TroubleshootingData transfer is sometimes slow Signal strength is poorTroubleshooting What’s the difference between 802.11g and 802.11n? Data Rate Frequency Belkin Wireless Comparison ChartAustralia New Zealand Singapore 1800 622 Europe Technical SupportFederal Communications Commission Notice Information FCC StatementIC Radiation Exposure Statement Radiation Exposure StatementModifications Industry Canada StatementWhat is not covered by this warranty? Belkin International, Inc.., Limited Year Product WarrantyWhat this warranty covers What will we do to correct problems?How to get service How state law relates to the warranty