Belkin F6D301 user manual Troubleshooting

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Troubleshooting

Problem:

Installation CD-ROM does not start Setup Utility.

Solution

If the CD-ROM does not start the Setup Utility automatically, it could be that the computer is running other applications that are interfering with the CD drive.

If the Setup Utility screen does not appear within 15-20 seconds, open up your CD-ROM drive by double-clicking on the “My Computer” icon. Next, double-click on the CD-ROM drive that the Installation CD has been placed in to start the installation. Then double-click on the folder named “Files”. Next, double-click on the icon named “setup.exe”.

Problem:

Power LED does not come ON; Card is not working.

Solution:

If the LED indicators are not ON, the problem may be that the Card is not connected or installed properly. Verify that the Card is plugged firmly into the CardBus slot of your computer. Check to see that the drivers for the Card have been installed. Right-click on the “My Computer” icon on your desktop. Choose “Properties” and navigate to the “Device Manager” and see if your CardBus Card

is listed without any errors. If an error is indicated, please contact Belkin Technical Support.

Problem:

Link LED does not come ON; cannot connect to a wireless network or the Internet.

Solution

If your Card appears to be functioning properly, but you cannot connect to a network or you have a red wireless icon at the bottom of your screen, the problem may be that there is a mismatch between the network name (SSID) settings in your wireless network properties.

Check the SSID settings to see if they match. The SSID is case-sensitive and the spelling on each computer must be exactly the same in order for the Card to connect to the wireless router or access point.

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Contents Wireless A+G Table of Contents Advantages of a Wireless Network IntroductionWireless Router or Access Point Placement IntroductionCordless Phones Choose the Quietest Channel for your Wireless NetworkAvoid Obstacles and Interference Secure Connections, VPNs, and AOL New Zealand EuropeAustralia SingaporeProduct Features OverviewFrequently changing environments Product SpecificationsApplications and Advantages Temporary LANs for special projects or peak timePackage Contents System RequirementsInstalling and Setting Up the Card Installing and Setting Up the Card Insert Insert the Card into your ComputerYour setup is now complete Monitoring the Status of your Network Connection How to Access the Belkin Wireless Network UtilitySignal Strength Connect to NetworkLink Speed ChannelEncryption MoreNetwork Name SignalFinding Available Networks in your Area SecurityMac Address TypeBand ConnectSetting up Wireless Network Profiles Transfer Rate Using the Belkin Wireless Network Utility Encryption Methods Securing your Wi-Fi NetworkWired Equivalent Privacy WEP Bit WEPC3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit key Wi-Fi Protected Access WPAEncryption Keys Network key= Using the Belkin Wireless Network Utility WEP Setup Bit WEP EncryptionC3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key WPA-PSK no server WPA with server Settings Configuring your Belkin Wireless Card to use Security Using the Belkin Wireless Network Utility Using the Belkin Wireless Network Utility Connecting to a Wireless Network using WPA-PSK no server Using the Belkin Wireless Network Utility Connecting to a Wireless Network using WPA-Radius Server or Using the Belkin Wireless Network Utility Problem SolutionName of your wireless network appears in Available Networks Troubleshooting Link LED is solid but cannot connect to the Internet Signal strength is poor Troubleshooting Troubleshooting Wireless Comparison Chart SpeedTechnical Support FCC Statement Federal Communications Commission NoticeEurope-European Union Notice ModificationsCanada-Industry Canada IC Certification ID W002987 Belkin Corporation Limited Lifetime Product Warranty Belkin B.V. Boeing Avenue Belkin Tech SupportBelkin Corporation