Belkin F9K1002 user manual Troubleshooting, Support, and Warranty

Page 40

Troubleshooting, Support, and Warranty

I can’t connect to the Internet wirelessly and my network name is not listed in Available Networks..

1..Verify that your Router is on and the front-panel light shows solid blue.

2..If you are far from the Router, you might try moving closer to see if you might have been out of range.

3..Using a computer attached to the Router via a network cable, visit http://router/ and ensure that “Broadcast SSID” is ON. This setting is found on the “Channel and SSID” page.

My wireless network performance is slow, inconsistent, suffers from weak signal, or I’m having difficulty maintaining a VPN connection..

Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. Note also that connection speed may decrease as you move farther away from the Router.

In order to determine if wireless issues are related to range, we suggest temporarily moving the computer within 10 feet from the Router if possible.

Changing the wireless channel—Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability. See the section titled “Changing the Wireless Channel” for instructions on how to choose other channels.

38

Image 40
Contents N300 Table Of Contents Getting Started What’s in the Box Initial Setup Where to Place Your RouterHow to Set It Up Connect Your N300 RouterGetting Started Setup Run the Installer SoftwareClick the Setup icon on the CD menu Getting Started During setup you may be asked for additional information Advanced Tools & Settings Belkin Router Manager Using the CD Adding Computers to Your NetworkManual Setup Connect to Your RouterUsing the WPS Button Manually Set Up Your Internet Connection Internet WAN Dynamic Connection PPPoE Connection Getting Started Connecting Additional Devices IOSMac OS AndroidWindows Windows Vista and Windows XPWi-Fi Protected Setup WPS Light and Button Getting to Know Your Router Front PanelRouter Status Light Off IdleGetting to Know Your Router Back PanelTechnical Details Technical Features Setup Software System RequirementsEnabling Auto Update on Your Belkin Router Setup stepsUsing your router Using your router Updating the Router’s Firmware via the Web Interface Using your router Using your router Using your router Resetting the Router Restoring Your Router to Factory DefaultsReset Button Red Resetting the RouterSymptoms Using your router Using your router Setup does not automatically start Troubleshooting, Support, and WarrantyBelkin Setup cannot find my Router Troubleshooting, Support, and Warranty Belkin Setup cannot connect my Router to the InternetCan’t connect to the Internet wirelessly Troubleshooting, Support, and Warranty Troubleshooting, Support, and Warranty Am having difficulty setting up WPA security on my Router Troubleshooting, Support, and Warranty Australia New Zealand Singapore Technical SupportEurope What this warranty covers What will we do to correct problems?What is not covered by this warranty? What the period of coverage isHow to get service How state law relates to the warranty Regulatory Information FCC Statement Federal Communications Commission NoticeRegulatory Information Canada-Industry Canada IC