Belkin F5D8231-4 user manual Troubleshooting

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Troubleshooting

•The Setup Assistant completed installation, but my web browser doesn’t work.

•I am unable to connect to the Internet. The “modem” LED on my Router is off, and the “internet” LED is blinking.

If you cannot connect to the Internet, and the “modem” LED is off, and the “internet” LED is blinking, the problem may be that your modem and Router are not connected properly.

1.Make sure the network cable between the modem and the Router is connected. The cable should be connected at one end to the Router’s “to Modem” port, and at the other end to the network port on your modem.

2.Unplug the cable or DSL modem from its power source for

three minutes. After three minutes, plug the modem back into its power source. This may force the modem to properly recognize the Router.

3.Unplug the power to your Router, wait 10 seconds, and then reconnect the power. This will cause the Router to reattempt communication with the modem. If the “modem” LED on the Router is not lit after completing these steps, please contact Belkin Technical Support.

4.Try shutting down and restarting your computer.

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Contents N1 Wireless Router Table of Contents Introduction Advantages of a Wireless NetworkRevolutionary N1 Wireless Technology with Mimo N1 Mimo Important Factors for Placement and Setup Placement of your N1 Wireless RouterRouter Placement Avoid Obstacles and Interference Choose the Quietest Channel for your Wireless NetworkCordless Phones Secure Connections, VPNs, and AOL Introduction Product Overview Built-In Dynamic Host Configuration Protocol Dhcp Integrated 10/100 4-Port SwitchSetup Assistant Universal Plug and Play UPnPMAC Address Filtering Integrated N1 Wireless Access PointSetup Assistant Software System Requirements Package ContentsKnowing your Router System RequirementsWireless-Computer Status Wireless SecurityWired-Computer Status Wireless Status Router/Power StatusModem Status Internet StatusConnection to Modem Yellow Connections to Wired Computers GrayResetting the Router Reset ButtonIi. Restoring the Factory Defaults Power Jack BlackEthernet USB Setup Assistant Connecting and Configuring your RouterModem Requirements Hardware Connections Follow the Quick Installation Guide QIG Step Set Up the Router Run the Setup Assistant Software Connecting and Configuring your RouterConfirmation Screen Checking SettingsProgress Screen Connecting and Configuring your Router Requesting Internet Account Info if needed Troubleshooting Connecting and Configuring your Router Alternate Setup Method Logging out of the Router Logging into the RouterUnderstanding the Web-Based Advanced User Interface Quick-Navigation Links Internet-Status IndicatorHome Button LAN Settings Login/Logout ButtonFeatures Internet SettingsAlternate Setup Method Setting your Connection Type Change WAN MAC Address Host NameSubnet Mask IP AddressISP Gateway Address My ISP Provides More Than One Static IP AddressSetting your ISP Connection Type to PPPoE Service Name PasswordUser Name MTUService IP Address Pptp PasswordPptp Account My IP AddressConnection ID optional My Subnet MaskSelect your State Setting Custom Domain Name Server DNS Settings User Decide Login Server ManuallyCloning your MAC Address Configuring your WAN Media Access Controller MAC AddressEntering a Specific MAC Address Viewing the LAN Settings Using the Web-Based Advanced User InterfaceChanging LAN Settings Using the Web-Based Advanced User InterfaceIP Pool Dhcp ServerLease Time Local Domain NameViewing the Dhcp Client List Configuring the Wireless Network SettingsChanging the Wireless Network Name Ssid Using the Wireless Mode Switch Changing the Wireless Channel20MHz only Using the Bandwidth Switch40MHz only 20MHz/40MHz AutoChanging the Wireless Security Settings Using the Broadcast Ssid Feature Protected Mode SwitchWPA2 Requirements Setting WPA/WPA2-Personal PSK Setting WPA Security Setting WPA-PSK Setting WEP Encryption Using a Hexadecimal Key Using the Access Point Mode Setting MAC Address Control Setting up a Deny Access List Setting up an Allow Access ListConfiguring the Firewall Manually Entering Settings into the Virtual Server Configuring Internal Forwarding SettingsChoosing an Application Setting Client IP Filters Enabling the Demilitarized Zone DMZ Setting up the Router’s Dynamic DNS Update Client Using Dynamic DNSBlocking an Icmp Ping UtilitiesRestarting the Router Restarting the Router to Restore Normal OperationRestoring Factory Default Settings Saving a Current Configuration Restoring a Previous Configuration Using the Web-Based Advanced User Interface Checking for a New Version of Firmware Updating the FirmwareDownloading a New Version of Firmware Updating the Router’s Firmware Using the Web-Based Advanced User Interface Setting or Changing the Administrator Password Changing System SettingsChanging the Login Time-Out Setting Enabling Remote Management Setting the Time and Time ZoneEnabling/Disabling NAT Network Address Translation Enabling/Disabling UPnP Enabling/Disabling Auto Firmware UpdateManually Configuring Network Settings in Mac OS up to Manually Configuring Network SettingsManually Configuring Network Adapters in Mac OS Manually Configuring Network SettingsSection Manually Configuring Network Settings Manually Configuring Network Adapters in Windows 98SE or Me Microsoft Internet Explorer 4.0 or Higher Recommended Web Browser SettingsNetscape Navigator 4.0 or Higher Setup Assistant CD does not automatically start TroubleshootingSetup Assistant cannot find my Router Setup Assistant cannot connect my Router to the Internet Troubleshooting Section Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Troubleshooting C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key Click OK, and then Apply to save the settings Do Belkin products support WPA? Troubleshooting XP WPA Troubleshooting Wireless Comparison Chart US 877-736-5771 or 310-898-1100 ext Technical SupportFederal Communications Commission Notice InformationCanada-Industry Canada IC ModificationsWhat is not covered by this warranty? What will we do to correct problems?How to get service What the period of coverage isHow state law relates to the warranty Belkin B.V Belkin Tech SupportBelkin Corporation