Belkin PM01116-A user manual Can’t connect to the Internet wirelessly

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Troubleshooting

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Problem:

I can’t connect to the Internet wirelessly.

Solution:

If you are unable to connect to the Internet from a wireless computer, please check the following items:

1.Look at the lights on your Router. If you’re using a Belkin Router, the lights should be as follows:

The “router” LED should be on.

The “modem” LED should be on, and not blinking.

The “internet” LED should be on, and not blinking. * The “wireless” LED should be on, not blinking.

2.Open your wireless utility software by clicking on the icon in the system tray at the bottom, right-hand corner of the screen.

3.The exact window that opens will vary depending on the model of wireless card you have; however, any of the utilities should have a list of “Available Networks”—those wireless networks it can connect to.

Does the name of your wireless network appear in the results?

Yes, my network name is listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, but my network name is listed”.

No, my network name is not listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, and my network name is not listed”.

G+ Wireless Router

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Contents Wireless Router Table of Contents Advantages of a Wireless Network IntroductionPlacement of your G+ Wireless Router Important Factors for Placement and SetupRouter Placement IntroductionChoose the Quietest Channel for your Wireless Network Cordless PhonesSecure Connections, VPNs, and AOL Product Features Product OverviewBuilt-In Dynamic Host Configuration Protocol Dhcp Setup AssistantProduct Overview Support for VPN Pass-ThroughPackage Contents Setup Assistant Software System RequirementsKnowing your Router System RequirementsWireless Security Wireless-Computer StatusWired-Computer Status Router/Power StatusModem Status Internet StatusConnections to Wired Computers Gray Reset Button RedResetting the Router Ii. Restoring the Factory DefaultsConnecting and Configuring your Router Setup Assistant Ethernet USBModem Requirements Connecting and Configuring your Router Hardware Connections Follow the Quick Installation Guide QIGSet Up the Router Run the Setup Assistant Software Confirmation Screen Progress Screen Checking Settings Verifying Hardware Connections Naming your Wireless Network Requesting Internet Account Info if neededConfiguring the Router Checking Internet Connection Congratulations Troubleshooting Connecting and Configuring your Router Alternate Setup Method Hardware Connections Follow the Quick Installation GuideAlternate Setup Method Logging into the Router Logging out of the RouterUnderstanding the Web-Based Advanced User Interface Login/Logout Button Internet-Status IndicatorQuick-Navigation Links Home ButtonLAN Settings Internet SettingsFeatures LanguageSetting your Connection Type Host Name Change WAN MAC AddressIP Address Subnet MaskISP Gateway Address Setting your ISP Connection Type to PPPoE Password Service NameUser Name IP Assigned by ISPAlternate Setup Method Pptp Password Service IP AddressPptp Account Connection ID OptionalL2TP Password L2TP AccountDisconnect after X minutes… Setting Custom Domain Name Server DNS Settings Configuring your WAN Media Access Controller MAC Address Cloning your MAC AddressEntering a Specific MAC Address Using the Web-Based Advanced User Interface Viewing the LAN SettingsUsing the Web-Based Advanced User Interface Changing LAN SettingsDhcp Server IP PoolLease Time Local Domain NameViewing the Dhcp Client List Configuring the Wireless Network Settings Changing the Wireless Network Name SsidChanging the Wireless Channel Using the Wireless Mode SwitchExtension Channel OffUsing the Broadcast Ssid Feature Protected Mode Switch Using the Bandwidth Switch802.11e/WMM QoS Switch Changing the Wireless Security SettingsUsing Wi-Fi Protected Setup Using the Web-Based Advanced User Interface WPA2 Requirements Setting WPA/WPA2-Personal PSK Setting WEP Encryption Using a Hexadecimal Key Using the Access Point Mode Setting MAC Address Control Setting up an Allow Access ListSetting up a Deny Access List Configuring the Firewall Configuring Internal Forwarding Settings Manually Entering Settings into the Virtual ServerChoosing an Application Setting Client IP Filters Enabling the Demilitarized Zone DMZ Using Dynamic DNS Setting up the Router’s Dynamic DNS Update ClientUtilities Restarting the Router to Restore Normal Operation Restarting the RouterRestoring Factory Default Settings Saving a Current Configuration Using the Web-Based Advanced User Interface Restoring a Previous Configuration Using the Web-Based Advanced User Interface Updating the Firmware Checking for a New Version of FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Using the Web-Based Advanced User Interface Changing System Settings Setting or Changing the Administrator PasswordChanging the Login Time-Out Setting Setting the Time and Time Zone Enabling Remote ManagementEnabling/Disabling Auto Firmware Update Enabling/Disabling UPnPManually Configuring Network Settings Manually Configuring Network Settings in Mac OS up toManually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Settings in Windows 98SE or Me Recommended Web Browser Settings Internet Explorer 4.0 or HigherRecommended Web Browser Settings Netscape Navigator 4.0 or HigherTroubleshooting ProblemSolution Troubleshooting Setup Assistant cannot find my Router Setup Assistant cannot connect my Router to the Internet Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Troubleshooting C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key Click OK, and then Apply to save the settings Do Belkin products support WPA/WPA2? Troubleshooting Troubleshooting Troubleshooting Wireless Comparison Chart What’s the difference between 802.11g and draft 802.11n?Technical Support Information FCC StatementF5D9231-4v2 Federal Communications Commission NoticeInformation ModificationsEurope-European Union Notice Canada-Industry Canada ICBelkin International, Inc., Limited 1-Year Product Warranty How state law relates to the warranty