Atlona AV0404, AV128128 manual Troubleshooting, Atlona

Page 31

8.0 Troubleshooting

Problem

Solution

Output image is displayed with a ghost

Check display settings, try another high quality

 

cable

Color loss or no video on output signal

Check both the input and output connections

Remote control doesnt work

Check batteries, If borken, contact dealer

The switcher cannot be controlled by computer

Check the COM pot in the software.

through COM port.

Make sure the COM is working

NO sound when switching with I/O signal.

Make sure the beeper is switched on. If it is it may

 

be broken inside, contact dealer

NO image on output signal

Check the Input and Output connectors they may be

 

lose. Check the connection cord it may be borken.

 

Check the output device and make sure it is con-

 

nected to the output channel.

Power Indicator doesnt work, no display on LCD no

Check the power cord to see it is connected and not

response to any operation.

damaged.

Interference in the output image

Check to see if the unit is well grounded.

Static gets stronger when connecting BNC connec-

The unit is not grounded correctly. Correct issue

tors

immeditaly or damage may be caused to the switch.

Beepr makes sound. LCD is displaying normally

Check connections, and replace if are damaged

and there is a returning code. But there isnt any

 

Video or Audio out.

 

The swticher cannot be controlled by front panel

The unit may be broken, contact dealer for repair.

keys, RS-232 port or remote control

 

ATLONA

2151 O’toole Ave, Ste D San Jose CA 95131

Toll Free: 1-877-536-3976

International: 408-954-8782

FAX: 408-954-8792

Website: www.atlona.com

E-MAIL: info@atlona.com

Atlona Technologies

www.atlona.com

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Contents AV Switcher User Guide Contents Safety Operation Guide Matrix AV12896 IntroductionMatrix AV128128 Installation Atlona Technologies Atlona Technologies Atlona Technologies Atlona Technologies Atlona Technologies Atlona Technologies Atlona Technologies Atlona Technologies Connector Types Connecting the AV Switcher Video Audio signal connectionOperation Controls for AV0404 AV AVALL Operation Controls for AV1616Status SaveLock Additional Controls for AV32, AV48, AV64, AV96, AV128Undo ClosePage Operation of Application Software Remote Control OperationCD-ROM Page Auto Tab Keyboard TabCustom Code Tab Code Group Tab RS-232 Operation Send / Recieve Code List Tab~CREATOR20 RCA BNC Technical SpecificationsCmrr RCAMtbf TCP/IPAtlona Troubleshooting